I worked at a PBM back in the late-90s/early-2000s. It was where I was introduced to the value of customer data and the strange world of lawyers, all in a single corporate meeting:
- The company is launching a new service. We already sell customer drug-prescription data to drug companies, and the drug companies analyze this data to understand where/when/why/to-whom their drugs are being prescribed. Now we're going to help the drug companies advise doctors on where/when/why/to-whom they prescribe drugs.
- Sounds great. Where do we come in?
- The new service will act as a middleman, processing payments from drug companies to doctors.
- So, a service to manage kickbacks?
[Meeting room full of suits goes silent.]
- The payments aren't "kickbacks". They're "rebates".
- Is there a difference?
- Absolutely. [silence]
- So...what's the difference?
- Please be sure to only use the term "rebate" in all communications, especially email. Never use the term "kickback".
And that was pretty much it. The company processed prescriptions for pharmacies, then sold that data to drug companies, who in turn used that data to provide kickbacks to doctors for pushing their drugs over a competitor. And it was all legal, thanks to the lawyers and their select word usage. Oh, and I think we weren't supposed to use the term "middleman", either.
You can actually look up payments from certain companies to doctors now: https://openpaymentsdata.cms.gov/
I’ve checked several doctors that I’ve visited over the years. None of them show up, with one exception: The doctor who immediately set off my scam alarms when she tried really, really hard to get me diagnosed with sleep apnea, despite not one but two very clearly negative sleep studies.
I could never understand why she was pushing so hard, until I looked her up in this system. She takes an incredible amount of money from drug companies and device manufacturers.
I don’t know if a scheme like you described would even be allowed today. If it is, the bigger medical systems are actually quite strict with doctors taking anything resembling a payment like this, from what my friends in the industry tell me.
I broke part of my hand last October after slipping and falling.
At the request of my new insurer, I went to my local urgent care. The rep for my insurer swore up and down that they had an X-ray machine and could diagnose my problem quickly, as well as immediately after refer me to a local hand specialist at the local University's hospital. After my experience, I realized that nothing the rep said was true.
The nurse practitioner at the urgent care facility said nothing was wrong with my hand (despite it being black & blue, and having all the hallmarks of a broken hand). He refused to refer me to a specialist or for an X-ray unless I took an HIV/AIDS test. He started asking me several questions about my sexuality and relationship status - I am not sexually active (sadly) nor am I in the demographic with a higher likelihood of coming into contact with the HIV virus, so I told him as much and declined the test. I was there because I broke my fucking hand. He kept insisting that I needed to take the tests. I walked out of the facility pissed off and without any progress on my hand. Several hours wasted. The guy's assistant called me the next day pleading me to come in for tests, and I reiterated that all I wanted was to get an X-ray like I was promised by my insurer, and to see someone who knew what they were talking about.*
If your tire pops, your mechanic shouldn't say "nothing wrong with your tires, it's your exhaust you need to worry about" while he's wearing a shirt with an exhaust maker's logo on it.
I clicked on the link you posted. I entered the nurse practitioner's name, and surprise surprise, he's gotten over $3k in the last year from ViiV Healthcare, a company specializing in the research and development of HIV/AIDS testing equipment and drug development. Not an exorbitant amount of money at all, but the dude is ethically compromised.
That needs to be straight up illegal with serious repercussions - for both those who offer the kickback, and those who accept it.
*FWIW, I spoke with a physical therapist not too long later, a guy who specializes in sports injuries (particularly from basketball as he's a former pro hooper himself), and within about 10 seconds of examining the area of injury said "yeah, you broke your hand. I see this frequently. Do this every day with your hand, and come see me in 2 months if nothing works".
Make an ethics complaint to the state board.
Is there a statute of limitations for ethical complaints in the medical field?
Not one that is less than a year.
Make sure to leave a review
I did, and nobody seemed to care.
Doctors remunerated or having an incentive to diagnose specific disease (diabetes, covid, boreliosis, etc) really terrify me. Developed world needs a ruthless transparency in this.
Do you have sources in this happening somewhere other than the US in the developed word?
And I'd say such transparency is needed all around the world. Developing nations can fall in the same traps developed ones did.
https://www.the-fence.com/the-drugs-dont-work/
Genuine question: what pharmaceutical could your doctor have benefitted from to help against sleep apnea?
As far as I know there's no meds for it? Only surgery, CPAP devices, mandibular advancement devices, etc.
Would she get kickbacks from those medical device companies as well?
When you get a CPAP machine, the medical supplier then will try to give you replacement pieces super frequently. Things like the mask annd the tube each cost more than $100, so yeah, I’m sure it’s still kind of the same deal even without pharmaceuticals.
Keep it together
And move away silently from them all
Silently.
Mom
New town
I'll.find you
This is highly unethical.
People should report such instances to relevant regulators, at least as a matter of record. A single such report won't have much teeth, many of similar nature might catch someone's attention.
Thanks for sharing this - very interesting.
It looks like it’s a register of payments from Pharma either for legitimate services rendered (e.g. consultancy, with travel costs) or hospitality (e.g. food and drink).
Does it also capture other payments - like the ‘kickbacks’ discussed above? (It’s difficult to check this without exhaustively searching for random names!)
I remember looking up my psychiatrist, who, it turns out, periodically gets an ~$25 meal from various drug reps.
I suspect this does little to influence his prescribing decisions.
Kickbacks have a specific meaning - a payment made in order to get business.
Data rebates aren’t kick backs, they pay for something they wouldn’t otherwise get - patient level data.
The PBMs get paid a double digit percentage of purchases as a rebate when quality data is sent back. It’s optional and PBMs can decide not to do it.
Buying something you don't want is an extremely traditional way to launder illegal payments to the person you're buying from.
that's true - on the other hand why wouldn't you want to gather high quality data about patients using your drugs?
Most obviously, because the data isn't valuable to you. Why wouldn't you want to gather high quality data about recent Little League games?
But in the case where it is valuable, and the purchasing party would really like to give some free money to the other party, we can be sure that the purchasing party is overpaying for the data anyway.
You’d be confidently incorrect.
I’ve been involved in the negotiations. Pharma companies pay a couple basis points for it and are happy to walk away otherwise.
It’s not a kickback, it’s fee for service. In fact there are specific Safe Harbor rules for this type of payment to avoid kickbacks.
If I was a baseball team, national baseball organization, little league team or organization of some sort I would probably want high quality data about recent little league games, hard to say because I don't know anything about little league or baseball so I am just reaching.
If I have a website I want high quality data about visitors to my website, and realistically also high quality data about visitors to my competitors websites which I probably can't get but I don't want high quality data about visits to little league websites unless that is the subject my website serves.
So, I would say that you and I agree - one wants to to have high quality data about things that are relevant to your business because then the high quality data is valuable to you - by definition.
Given all that I repeat: why wouldn't you want to gather high quality data about patients using your drugs?
"And it was all legal."
In some states.
It sounds like you thought there was nothing wrong with kickbacks. That's concerning. The dictionary definition of a kickback is a concealed, usually illegal payment, a form of bribe. Whereas the dictionary definition of a rebate is a portion of the sum paid returned to the purchaser. If you knew you would be helping these people to process kickbacks then why work for them.
Honest question.
I didn’t get that perspective at all. Or rather, he knew that it was wrong, but that the lawyers at his company had decided they could do it within the law, somehow, or at least in the margins.
Right != Legal, always. And vice versa.
Alternative interpretation is that he knew it was wrong but stayed with the company anyway. That would also be concerning.
Don't even have to work with them to notice this. Over here all dentists tell you to use Elmex products, noted on Elmex branded post it. Elmex's "rebates" and "symposiums" must be glamorous.
This is illegal nowadays, but rebates endure between manufacturers and PBMs.
It works like this:
Nanufacturer sells abc drug to PBM for x price. There is an agreement between them, that if pbm sells y number of abc, then pbm gets a rebate.
However, this gets the PBM in a jam. Now they have to somehow sell this crazy overoriced brand drug to the insurer. So they do a sleight of hand. So the PBM agrees with manufacturer to. . increase price! Why? For an edge in the conversation with insurer/employer:
PBM: here's brand drug abc. Price is x^2. I am soooo good at negotiating your prices, that I was able to get it for z instead. You see! Thats a 50% price reduction. Am I not awesome.
Insurer/employer: thats great. I'll be able to sell this 50% reduction off sticker to my manager. Thanks!
PMB keeps gwneric competition out of formulary, ensuring no competition
And eventually, PBM receives a rebate check for their troubles.
And its totally legal.