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Things the guys who stole my phone have texted me to try to get me to unlock it

bnchrch
51 replies
21h25m

Honestly. This is a pretty good advertisement for Apple.

I appreciate the effort that they've put into making my device less valuable to thiefs.

ChrisMarshallNY
26 replies
20h48m

These days, it's not worth it to steal an iPhone. It's a useless brick.

That Apple knows where it's at.

makeworld
9 replies
20h31m

Clearly this isn't true, as her phone got stolen.

koito17
4 replies
20h28m

Yup. I assume there is plenty of value to be found selling donor boards and other parts of the iPhone. Not saying it's a repair shop's fault if they end up with motherboards of a stolen phone, but if I were a thief dealing with an activation-locked phone, my first idea would be a jailbreak, and if that fails, then disassemble the phone and sell the parts.

Presumably thieves already do these things (and more sophisticated things) to extract value out of stolen iPhones.

seanmcdirmid
2 replies
19h37m

You really have to be careful with third-party iPhone repairs, especially in China. I had my phone repaired once, and when I got it back...it kind of worked, but they swapped out another part for something that was broken to ensure repeat business. That was in the iPhone 1 days though.

nebula8804
1 replies
13h16m

Its been about 17 years since the iPhone 1 days...

seanmcdirmid
0 replies
1h31m

Yes, I'm old. This was in 2009 I think (I bought it in 2007). The e-markets are a lot different now (you can still find obscure shady offices repairing older hardware), and iPhone repairers that were scamming people are probably long gone.

nebula8804
0 replies
13h16m

What is on the board that can be used? Obviously the SOC is out. Maybe just the RAM or Flash? Is there really anything else?

JumpCrisscross
3 replies
19h21m

Clearly this isn't true, as her phone got stolen

Older iPhones are still in the wild. I wouldn't expect every pickpocket to be adept at differentiating them at a glance.

AnthonyMouse
2 replies
14h13m

But that still has the same result, doesn't it? "Anti-theft" measure doesn't prevent the theft, only prevents third party repairs.

The average thief probably doesn't even distinguish between Apple and Android phones. A literal pickpocket is only going to have as information the outline of a phone-shaped thing in your pocket. If they lift it off of you and can't use it, they've still stolen it.

JumpCrisscross
1 replies
13h44m

still has the same result, doesn't it?

I can tell at a glance if someone's on an iPhone or not. I can't as similarly which generation they're on.

The FCC, at the very least, seems to find merit in the deterrence value of such measures [1]. (From a purely-retributive standpoint, I find some satisfaction in knowing someone stole a brick that needs to be parted out, versus getting a working device.)

[1] https://www.wsj.com/articles/BL-DGB-39237

AnthonyMouse
0 replies
13h21m

I can tell at a glance if someone's on an iPhone or not.

How? Most people have a phone case and then all you can see is the case. Pretty much all modern phones are the same shape.

The FCC, at the very least, seems to find merit in the deterrence value of such measures

People don't like it when someone steals their phone, so they demand the government Do Something, so the government proposes to Do Something, regardless of whether the something is effective. Classic politician's syllogism.

From a purely-retributive standpoint, I find some satisfaction in knowing someone stole a brick that needs to be parted out, versus getting a working device.

The modern world isn't any fun. "I willingly compromised my own ability to repair my phone so a hypothetical thief might be put out."

People should be carrying around decoy phones that are full of sticky glitter and skunk scent, boobytrapped with blasting caps. If you're going to take revenge then do it well.

kernal
6 replies
20h35m

I disagree. There are a lot of uses for an iCloud locked iPhone, such as a music player, podcast player, security camera, etc.

Edit: I should clarify that the embedded video clearly showed that a number of the iPhones she had were still able to be used. Perhaps the owner didn't or wasn't able to iCloud lock them, but that's what I originally meant.

ms7m
2 replies
20h34m

No, if an iPhone is iCloud locked, you're not able to use the phone unless you enter the password of the account.

notatoad
1 replies
20h8m

if an iPhone is iCloud locked

but that still leaves the possibility that it isn't locked, and therefore it is worth it for theives to steal it. Even just the chance that it's not locked would make it worth stealing.

hifromwork
0 replies
19h28m

Yes, but your response doesn't make sense in context. GP specifically said that there are a lot of uses "for an iCloud locked iPhone", parent debunked it.

acchow
1 replies
20h24m

This isn’t true. The iPhone is locked down over iCloud. I assume remote lockdown also works while the phone is turned off or on airplane mode (as Find My Phone does by using the passive Apple mesh network)

gruez
0 replies
18h53m

I assume remote lockdown also works while the phone is turned off or on airplane mode (as Find My Phone does by using the passive Apple mesh network)

It doesn't need to be. If you have a passcode, the phone can't be used unless the correct passcode is entered. If you try to factory reset it, you can't get past the setup wizard if find my iphone was enabled for the phone prior to the wipe. Note this doesn't require that the phone receive notification that the phone has been marked stolen. So the only way you can use the phone is if find my iphone wasn't set up prior to it being lost.

chuckadams
0 replies
20h33m

None of these work when the device is marked as lost/stolen.

whimsicalism
2 replies
20h26m

i see homeless people in SF disassembling iphones so clearly they have routed around this

throwaway7ahgb
1 replies
6h28m

Seriously? There has to be a story here. You're saying they sit on the street with multiple phones, like a repair shop?

whimsicalism
0 replies
1h39m

yep, although i've only seen this once (at the intersection of oak & baker). it surprised my economic intuition as i would expect them to be pawning off the whole phone and then someone later on in the supply chain doing the disassembly

acchow
2 replies
20h26m

It gets stripped down for parts. Many of the individual components are valuable

seanmcdirmid
1 replies
19h39m

The higher value parts are locked down also.

I wonder if that includes the screen or not? Is it possible to lock down an iPhone screen these days, or can you use it as a replacement for another iphone whose screen is busted?

qingcharles
0 replies
11h50m

The screens have been locked for a few years now. If you replace it you have to call an Apple hotline to get the new screen relinked to the mobo.

knodi123
1 replies
20h15m

It's a useless brick

Unless the owner falls for one of these texts, right? Isn't that the entire point of the linked article?

arp242
0 replies
16h52m

Yes exactly; they must have a non-zero success rate. Few years back my friend's iPhone got stolen, and it was more or less the same kind of stuff.

XajniN
0 replies
19h7m

Don’t expect reasonable behavior from a phone snatcher.

MyFedora
10 replies
19h35m

No, they sell the parts if they can't get the phone unlocked. Even if the phone would be a worthless brick, a stolen phone is a phone that the owner will never get back. Fresh e-waste, straight into the landfill I guess. Is this sarcasm?

Cerium
8 replies
19h29m

Nobody risks stealing individual bricks from people's front yards. The risk exceeds the reward. The end goal here is to make the phone so useless that nobody even tries to steal it.

MyFedora
7 replies
18h46m

No, this is a side effect of Apple striving to design the world's most unrepairable devices, or more accurately, earn more money with overpriced repairs by creating an artifical monopoly on Apple device repairs using part pairing. Why else would there be no option to pair parts for repairs if you can prove that you are the owner of the device?

iknowstuff
3 replies
17h51m

I know this is a hot take but hear me out.

I think it makes sense these days for Apple to make phones without much care for repairability. Labor is too expensive to bother with spending hours on repairing a phone. Cheaper to produce new one.

The problem with that is the environmental impact of disposable electronics, but Apple is leading the way and using recycled materials, avoiding plastic, becoming carbon neutral etc.

I think this is the direction the industry is generally going to move towards. It makes sense and stops being a problem when the entire product is recyclable and/or uses recycled material in the first place. They’ve been touting their advancements pretty loudly, but I don’t think it’s getting picked up by journalists.

shiroiushi
0 replies
13h7m

Apple is leading the way and using recycled materials, avoiding plastic, becoming carbon neutral etc.

How is avoiding plastic better? If you mean by making phone bodies out of metal, that's not better for the environment. It takes a LOT more energy to make things out of metal than plastic, and even though metal is recyclable, that too takes a LOT of energy (high melting point), and for a small item like a phone seems rather unlikely anyway. Plastic is recyclable too, it just isn't done much because people don't want to and it costs too much.

It makes sense and stops being a problem when the entire product is recyclable and/or uses recycled material in the first place.

Phones are not "recyclable", and likely never will be. There's far too many different materials in them, which can't be readily separated.

philistine
0 replies
17h11m

This is a very succinct description of what Apple is trying to achieve. Imagine inside your laptop there are two boxes: the compute and the battery. You can get any of those swapped by Apple. Apple then takes care of the 2 remaining Rs on its own with the box you swapped.

That's what Apple wants.

Dylan16807
1 replies
18h9m

They often use security as an excuse to be anti-repair.

That doesn't mean they're lying any time they mention security. Many of the things they do really are to benefit the customer. One of those is having strong locks on stolen phones.

teeray
0 replies
14h23m

Security is often a cloak for anti-consumer measures for companies. For another example, Netflix and friends have adopted the “we noticed suspicious activity on your account” phraseology to dress up their password sharing crackdown as something consumers want.

theamk
0 replies
15h36m

If you want to make sure that thieves do not steal iPhones, you need to ensure there is no point in taking them apart for parts.

Which means you need to prove both: you are the owner of the device; and that the parts are not stolen. This means serial number on each part (likely already exists), database of individual parts with "stolen" flag, and a secure way to query this before pairing.

Or don't bother with all that, and just prohibit pairing of parts with unknown origin - which means prohibiting all 3rd party services.

golergka
0 replies
19h30m

Parts are less valuable, which leads to lower level of theft overall.

bigstrat2003
4 replies
14h37m

Apple puts effort into making you go to them for repair parts. Any deterrence against thieves is simply a fringe benefit. Don't credit them for something that isn't actually their goal.

sethherr
1 replies
14h2m

I think it is pretty clearly a goal - when you create marketing campaigns around an aspect of your product (and Apple has around this sort of security), delivering on your promises is clearly a goal.

I wouldn’t be surprised if the original impetus for this variety of security was a prompt like “what are some objectives that support us creating vendor lock in” - that’s how organizations end up with multiple interconnected objectives

account42
0 replies
10h15m

The purpose of marketing is to bend the truth to something that is going to attract customers. It doesn't have anything to do with the actual goals of the company.

icehawk
0 replies
13h38m

Deterrence against thieves is a pretty big benefit.

Meanwhile there's massive amount of low-quality parts i have to wade through when wanting to order a replacement battery.

dogbait
0 replies
5h48m

When buying my child her first iPhone we went through so many used devices at the local phone store which had all been refurbished or repaired using sub standard 3rd party screens.

Being able to see Apple’s warning on the iPhone 11 and up "Unable to verify this iPhone has a genuine Apple display” meant we were able to find a phone which was still stock.

I’m a big proponent of the right to repair but in this case Apple’s repair deterrence feature had a big benefit for us.

r0m4n0
3 replies
20h22m

It’s interesting though… it’s still worth something to thieves, they still can recycle the screen, buttons, case etc. I’ve had my iPhone stolen in recent years too, people can’t resist. Don’t get me wrong, it does feel good to stick it to the perp but doesn’t apple itself have the most to gain from locking most of the value away? The second hand market is completely gated by them. Broken FaceID? You need a new phone…

This is a win win for Apple

sosodev
2 replies
20h9m

Aren’t most of the parts tied to the motherboard?

nebula8804
1 replies
13h18m

Each generation seems to add an additional part. I know they serialize Face ID module, maybe the screen, the battery gives an indicator in the settings menu that its not OEM but it still works. I doubt the case or volume buttons are tied to the phone but what else is left? The Antenna or USB-C port?

qingcharles
0 replies
11h52m

Screen is locked. If you do your own replacement you have to call Apple to get it relinked to the mobo.

prmoustache
1 replies
19h51m

Not so much if it allows the thief to cet contact info of the original owner.

lgats
0 replies
12h39m

the SIM card will have this information, also if you put your phone in lost mode, it gives you the option to display a contact number

giomasce
1 replies
8h19m

Not enough, apparently. She still got robbed of her iPhone and had to buy another one.

tim333
0 replies
6h33m

I would like it if you could have your stolen phone chat to the police and report its location so they could go arrest the thieves. There doesn't seem much enthusiasm in law enforcement for enforcing those laws though.

There was an interesting approach with VanMoof bikes where the company insured it against theft, and if your £2000 bike disappeared they actually had a team that would go to it's location and ask for it back. The police don't seem that interested in getting stolen stuff though - that was private enterprise.

Still I'd pay for that on a phone if only to get the bastards who snatch the things.

infotainment
45 replies
21h40m

> I checked Find My and my phone was indeed in China. It looked like it was in an office building conveniently located around the corner from an Adidas store, about 8,000 miles from me.

You’d think for a police state, China would be just little bit better at cracking down on obvious crime that happens within their borders. But I guess not.

Xylakant
8 replies
21h28m

The police state is interested in maintaining the power structure in the police state. As long as petty or even organized crime does not upset the balance of power, the authorities couldn’t care less - crime against Americans is no danger to them. Just as the Russian government has no interest in cracking down on its blackhat population, as long as they target non-Russian orgs.

genter
3 replies
21h22m

Russian government is the blackhat population.

TrainedMonkey
1 replies
20h43m

I have a theory that Russians foster black hat population while collecting evidence as a matter of national policy... so they could slowly recruit / quickly gang press talent from. Kind of like strategic reserve of hackers / zero days / etc.

netsharc
0 replies
20h22m

Yeah, a bit like corrupt politicians in China (or anywhere, really), you can be corrupt, but if some other powerful politician doesn't like you, they'll arrest and ruin your life for corruption... Even though maybe the judge and police are also corrupt.

Or in Egypt, you have to bribe to get a job as a police officer, your superior expects a tribute each month because his superiors expect one, all the way to the top, so you bully the public for bribes/protection money, that's why the police were so passionate about suppressing anti-government protests during the Arab Spring, their livelihood depended on it. Meanwhile the Egyptian military had its own economy to supply themselves (eg a factory making soap, or bread) and were viewed by the public as trustworthy.

All in a fascinating book:

https://www.goodreads.com/book/show/25622863-thieves-of-stat...

zer00eyz
0 replies
20h5m

I have worked with a bunch of Russian devs over the last few decades. They really aren't the same group.

Black hats (criminals), Government, and commercial devs are pretty distinct, and dont often over lap on a day to day basis. That having been said the government jobs are available to either group (sometimes not by "choice") and there is a revolving door there.

It's not so far removed from the university, drug company/reseearch, FDA revolving doors that we have for Drug development in the US.

ASalazarMX
3 replies
19h42m

Organized crime and mafias are not the autonomous, powerful entities we're led to believe by the popular media. They're usually subjugated by the state, and used to bring money and do their dirty work.

That's why cartels appear out of control in Mexico, but when USA wants an offer, Mexico will promptly deport a high-level criminal. It's a show of strength, that the state is still in control of the cartels, but won't extinguish them because they generate lots of money for their respective political coalitions.

Happens everywhere, the biggest bank accounts of organized crime could be seized internationally if there was a will, but that would hurt politics too... unless they're Russians, there were token seizures of money and yachts last year, but it stopped quickly.

Terr_
2 replies
16h40m

They're usually subjugated by the state

That makes me think of some US-libertarian-adjacent thought, which goes something like "the government are just a big-enough gang", or conversely "organized-crime rings are just smaller competing governments."

While I admit there is some pattern-making appeal to that idea, I don't think it quite matches what we see in practice, where gangs often seem quite happy to abandon unprofitable responsibilities and choose profit over political independence.

If nothing else, it quietly conflates entirely different kinds of governments together: A small dictatorship is not just a shrunken version of large democracy.

webninja
0 replies
16h23m

The history of China is that the ones with the biggest guns (and fireworks) took over the whole state, the most peaceful factions were subjugated, and the hardest to integrate ex: the Uighurs, either reeducated or exterminated. Let’s say you’re right for the sake of supposing. What will do you do about it?

lazide
0 replies
14h41m

Gangs are as often business-by-other-means. Not to say some aren’t government, either.

They often come to exist due to niches government can’t (officially) operate in, but when they grow enough, they’re susceptible to capture the same as any other entity.

ronsor
6 replies
21h30m

1. Chinese government is not as competent as it tries to appear.

2. They do not care about foreigners or crimes unless they involve Chinese citizens.

factormeta
4 replies
20h50m

2. They do not care about foreigners or crimes unless they involve Chinese citizens.

Don't know if they really care that much about Chinese citizens. Probably just the ones in the politburo.

whimsicalism
3 replies
20h28m

It's worked out remarkably well for Chinese citizens given they don't care at all about them, then

postingawayonhn
2 replies
20h11m

Their GDP per capita still lags significantly behind Taiwan, South Korea, and Japan who all aligned themselves with the west.

Millions also died due to their rulers through the 20th century.

zztop44
0 replies
14h27m

Millions died due to their rulers in the decades before the Communist Party, too.

whimsicalism
0 replies
20h0m

India seems like the much more obvious comparison than those countries

seanmcdirmid
0 replies
19h34m

Chinese citizens are treated fairly similarly. There are plenty of unlawful activities that go unpoliced/unpunished (massage parlors), unless there happens to be a specific crackdown going on (otherwise, the police know what is going on and are probably getting a cut).

barnabask
6 replies
21h26m

Misconception: police solve crimes.

Truth: police protect their employers.

mrguyorama
5 replies
21h13m

Misconception: Police are trained to investigate and solve crime

Reality: Police absolutely hate doing the "boring" parts of their jobs. Property crime clearance rate is an abysmal ~10% and everyone knows a handful of people who reported a theft, large or otherwise, and got nothing but a police report.

Meanwhile they had plenty of time to come to our local supermarket and harass a 6 year old that tried to pocket a candybar. They took him into the security camera room and hassled this kid for several hours, zero parents involved.

The American police do not feel required to do their damn jobs, unless it involves physical activity or a gun. The boring stuff, like submitting hundreds of stored rape kits to labs to literally catch rapists, doesn't get done, ever.

eevilspock
2 replies
21h4m

On any given day, in any police department in the nation, 15 percent of officers will do the right thing no matter what is happening. Fifteen percent of officers will abuse their authority at every opportunity. The remaining 70 percent could go either way depending on whom they are working with.

~ I'm a black ex-cop, and this is the real truth about race and policing, http://www.vox.com/2015/5/28/8661977/race-police-officer

estebank
1 replies
20h44m

Fifteen percent of officers will abuse their authority at every opportunity. The remaining 70 percent could go either way depending on whom they are working with.

This is why I find it bizarre that the behavior of bad cops is minimized by calling them "a few bad apples", when the entire aphorism is "one bad apple spoils the bunch".

mrguyorama
0 replies
1h56m

Because the ones saying it ARE the bad apples. It's important to realize millions of Americans see a cop pull a gun and shoot a black guy in a traffic stop after he informs the cop he owns a firearm LIKE YOU ARE SUPPOSED TO DO and just go on with their day.

It does not bother them.

readyman
1 replies
20h21m

Uvalde

mrguyorama
0 replies
1h57m

Protecting children is literally "boring stuff" to cops it seems

gadflyinyoureye
4 replies
21h30m

Well this isn’t against a citizen. Also look at the murders going on in China now.

seadan83
2 replies
21h17m

Do you have any supporting citations on the crime/murder rate in China?

sugarkjube
1 replies
19h9m

I was curious after reading this, so I looked it up. Seems murder rate in china is 12 times lower than usa (source wikipedia). Actually murders rate in china is about the same as people killed by police in usa.

ImJamal
0 replies
17h59m

Do we have any evidence that China is telling the truth?

whimsicalism
0 replies
20h28m

do you honestly think the murder rate in China is anywhere close to our own?

kccqzy
3 replies
20h13m

The police does in fact care about phones belonging to Chinese owners stolen in China. They couldn't care less about phones belonging to Americans stolen in America.

chasil
1 replies
19h52m

I would prefer to see Apple move more manufacturing to India, citing these theft centers as one of many reasons.

Whatever country allows it should lose legitimate commerce as a consequence. My own included, if we are found to be guilty.

kccqzy
0 replies
19h50m

Doesn't solve the problem. The Chinese can still "recycle" phones manufactured in India.

seanmcdirmid
0 replies
19h32m

Same with illicit fentanyl: sell it in China -> Death penalty, no mercy. Ship it off to America to be sold cheaply to addicts -> no problem.

darth_avocado
2 replies
20h41m

Often stances of the governments across the world are: we’ll ignore it unless it becomes a problem for us. Often, in organized crime, money flows back to the government and creates job opportunities for people that keeps them happy. There is a reason. Why there’s so many scam call centers in India. The government will turn a blind eye until someone comes in with proof that raises a stink or if other international government agencies get involved.

mschuster91
1 replies
20h32m

There is a reason. Why there’s so many scam call centers in India.

According to a commenter on HN from a few months ago [1], the reason is a political division - the scam callcenters are in West Bengal, where the ruling political party turns a blind eye due to corruption and to provide annoyance towards the federal government ruled by the BJP.

[1] https://news.ycombinator.com/item?id=38968542

darth_avocado
0 replies
17h17m

Corruption is definitely part of it, but I wouldn’t blame it purely on politics. Kolkata in West Bengal definitely has scam call centers but that’s only one of the cities. Gurugram near New Delhi [2], Hyderabad [1], Bangalore [3] and Pune all have scam call centers and all of them fall under the governance of different regional and national political parties.

[1] https://timesofindia.indiatimes.com/city/hyderabad/fake-call...

[2] https://www.thestatesman.com/cities/delhi/two-illegal-bpos-b...

[3] https://timesofindia.indiatimes.com/city/bengaluru/call-cent...

colordrops
2 replies
21h17m

China is not a police state, they are a military state. The US is a police state. In China the local cops are generally far more hands off than an in the US. China is more top-down from the national level. In the US, local police are the typical mechanism for control.

seanmcdirmid
1 replies
19h31m

Cops are hands off. When they need hands on, they call in the PAP. They are armed and have the riot control gear.

China is top-down, except when it isn't, then its very bottom up. Is is sort of dichotomy of a central government with absolute authority but a limited attention span.

lazide
0 replies
14h34m

The central gov’t is a bit eye-of-Sauron like.

When it notices you, you’re in deep shit. But for the most part, it doesn’t notice 95% of what is actually happening.

whimsicalism
0 replies
20h26m

If we angled more towards detente with China, they probably would - but why do they have any reason to crack down on crime targeting an 'adversary' state?

The US hosts many Chinese criminal financiers and embezzlers that we have no intention of extraditing to China.

seoulmetro
0 replies
19h48m

Much like the US or Europe? Yeah... money comes first.

seanmcdirmid
0 replies
19h35m

China simply isn't a police state.

More to the point, it is authoritarian, but you also have things like prostitution going on in broad day light. The central and local governments have a very focused attention span, and if what bad thing you are doing is outside of that, they probably won't notice.

Just don't sell/buy drugs, or get into fights when drunk.

geraneum
0 replies
19h45m

That “police” in “police state” is a different concept than the police you know of.

StanislavPetrov
0 replies
18h55m

If the police in New York clearly didn't care about a crime that was committed here, why would the Chinese care about it 8,000 miles away from where it happened?

JumpinJack_Cash
0 replies
21h21m

> cracking down on obvious crime

As inconvenient as it is for the author and those in their similar situation this sort of petty crime is about on the same level as bustinng a massage parlor.

And honestly it woul hold the same low priority everywhere not just in China

IncreasePosts
0 replies
17h36m

The law in China is: if it affects social order, then feel the state's wrath. Anything else is a free for all.

Hizonner
21 replies
21h16m

What I'm seeing here is that Apple has a really shitty, poorly thought out design. To keep the phone useless to somebody who steals it, you have to keep it exposing your contact information so that people can threaten you.

INTPenis
8 replies
21h9m

Well this also applies if someone friendly finds your phone and wishes to return it. It's a catch 22 there.

BeefySwain
7 replies
21h0m

Return it to an Apple store? Apple knows who to contact.

yreg
4 replies
20h36m

Most countries, including mine or the ones I'm likely to travel to, don't have Apple Stores.

mlyle
3 replies
20h20m

If my phone gets stolen from my pocket in the US, the chance of it wandering to the third world and then a Good Samaritan trying to give it back seem abysmal.

spookie
2 replies
19h55m

But what if you don't live in the US. You actually live in a "third world" country?

These are the type of things that make it very hard for Apple to penetrate markets outside the US.

mlyle
1 replies
13h37m

What we're discussing: you can put any message you want on the phone for how it can be returned to you.

Some people are mentioning that if Apple is given the phone, Apple will also help (and that they'd prefer to not put that message in place as a result).

These are the type of things that make it very hard for Apple to penetrate markets outside the US.

Can you explain how this is much worse than, say, Google or Samsung?

yreg
0 replies
8h18m

Some people are mentioning that if Apple is given the phone, Apple will also help

No, they will not. It is just a wish. And it makes little sense for Apple to be doing that.

If you bring a found iPhone to Apple, Apple will not tell you any information about the associated customer. They don't have any infrastructure to return it. The only thing they can and will do is take the device and recycle it.

filleduchaos
0 replies
20h36m

And if there is no Apple Store around? There are entire countries without those, and even more that only have a few total.

coredog64
0 replies
19h19m

I know Apple doesn’t really have the financial incentive for this, but some kind of prepaid mailing label you could print and use for this would be an option if there’s not a nearby Apple store.

pqdbr
5 replies
21h8m

That's not my understanding of the situation at all.

The journalist:

- Marked the phone as lost;

- Wiped all data;

FTA: As quickly as possible, I did all the things you’re supposed to do when your phone is lost or stolen —- mark it as lost, cut off service, and remotely erase it

She did not, however, remove (delete) that iPhone from her iCloud account, which means that the iPhone can't be factory reset by the thieves because "FindMy" is still activated.

FTA: As long as I didn’t remove the phone from my Apple account or the Find My app, the phone was essentially bricked to anyone without the passcode and my iCloud password

The iPhone did not, at any time, leak any personal information. What probably happened is that she had a SIM card on it, and from ejecting the tray and putting the SIM into another phone they managed to get her phone number, from which they started contacting her with the threats/scams.

I think this wouldn't even be possible with a e-SIM in the newer iPhone models.

gbuk2013
2 replies
20h48m

She actually answered this in one of the comment threads on the article: when accessing the phone it will prompt you to enter the password for the Apple ID which happened to be her email address which happens to be able to receive iMessages. https://www.openweb.com/share/2hQferBhnDlJgGo4oE9Nv6wGjAX

happyopossum
1 replies
19h48m

She's wrong - the activation prompt ***'s out most of the email address. She likely had an emergency contact or 'lost mode' message on the device. The latter would still be present if remote wiped.

nanidin
0 replies
14h7m

Or she had an email address like {firstname}@{firstnamelastname.com}.

kderbe
0 replies
20h48m

iPhone 14's sold in the US do not have a SIM tray. They are eSIM only.

TheDudeMan
0 replies
20h57m

Thanks for this informative post. I was a little confused as well.

Right, now we have e-SIMs. So what was the reason for physical SIMs in the first place?

gabolaev
2 replies
21h5m

How exactly can they get the phone number though? The only thing I can think of is if there was an unlocked (no PIN) physical SIM-card, and they could just insert it into another phone.

And yes, e-SIM solves this problem.

operator2140
0 replies
8h39m

Organized crime networks have insiders/hacked machines at the phone carriers where they can perform IMEI lookups in the carrier database to get the subscribers phone number.

neaden
0 replies
20h50m

I think in this instance they got the email associated with the iCloud and messaged her on that.

Edit: she replied to a comment on the article: "when trying to reset my phone they are prompted to enter my iCloud password. My iCloud email is also one of the ways to reach me via iMessage. So they used that to contact me"

uptown
0 replies
21h0m

From the article comments:

“when trying to reset my phone they are prompted to enter my iCloud password. My iCloud email is also one of the ways to reach me via iMessage. So they used that to contact me”

kelnos
0 replies
21h11m

In the case that I lost my phone, though, instead of it being stolen, I really might want my contact info displayed on the lock screen so someone who finds it can get it back to me.

Yes, I know, in many anti-social places in the world (like most US cities), it's much more likely that the phone was stolen, or that even in the lost-phone case, the person who finds it will be shitty and not try to return it. But in many (most?) other places people are generally honest and will try to return something that's lost.

Then again, if you know that it was stolen, you should be able to keep the thief from getting your contact info.

bri3d
0 replies
21h4m

The Lock Screen displays what you ask it to. When you mark a phone as Lost or perform a Remote Erase, you can push down your contact data if you'd like (ie - if you think a "friendly" found the phone and you want it back), or you can elect to type nothing, an offensive message, etc. Likewise for the "Medical ID" feature (which is also available with the phone locked) - you can elect to display lots of details, some details, or no details at all.

mullen
17 replies
18h41m

If someone in China starts harassing you or threatening you, just start sending messages that the two of you are conspiring to overthrow the Chinese government and the messages will stop real quick. These Chinese mafia types talk tough until you start sending anti-Chinese government copy-pasta to them and they shut up real quick.

altairprime
11 replies
16h28m

It's probably best not to declare war upon China in writing. Instead, ask how many students died in the 1989 Tiananmen massacre. That specific phrase should specifically auto-alert the censors to a known forbidden topic, without resorting to threats against China.

How long of a lost phone message can one set, anyways?

jimt1234
8 replies
14h32m

This will absolutely work. My friend is from China, but lives here in the US. Most of her friends and family are still back in China. We communicate primarily over iMessage, but also on WeChat. About 2 years ago I sent her a video about the Tiananmen Square protests over WeChat by mistake - I meant to send it over iMessage. The next day she called me, really mad; her WeChat account was shut down, without explanation, and she knew exactly why (my WeChat message). But what's worse is many of her WeChat contacts also had their accounts shut down - not all of them, just her closest or most frequent contacts, like her family and close friends. My account didn't get shut down.

The impacted accounts were magically re-enabled 3 days later. No email. No notification. Nothing. It was a clear message: We're watching, all of you.

kingkongjaffa
3 replies
10h2m

About 2 years ago I sent her a video about the Tiananmen Square protests over WeChat by mistake

Absolutely insane that you would even think to do this to a Chinese national. Good job they are in the US. Could have been far worse for their family back in China. Unbelievable.

beretguy
1 replies
9h46m

Hey, people make mistakes. The correct solution would be to never use wechat in the first place.

jimt1234
0 replies
2h25m

Much of Chinese society revolves around WeChat. Chat/phone/payments. I'm told WeChat is pretty much required for one to function in China.

jimt1234
0 replies
2h27m

We poke at one another about the Tiananmen Square protests because we have such different perspectives. Like me, she was in high school during that time, and was told the protests were minor, and that they were instigated and largely conducted by outsiders, like the US, seeking to overthrow the Chinese government. The reports of large-scale deaths is Western propaganda. She still more or less believes that story - she's been hearing it her whole life. We sometimes (rarely) exchange articles about the incident. I've always appreciated the back-and-forth because, even though it's a serious topic, we keep it lighthearted.

Anyway, she purchased her iPhone in the US. All her online accounts, except for WeChat, are associated to US-based services. Yeah, I fuucked up; I meant to send the message over iMessage, where we've never had a problem.

consf
1 replies
5h9m

"My account didn't get shut down." - But why not yours?

jimt1234
0 replies
2h20m

This is a mystery. My guess is that the Chinese censorship system (The Great Firewall) knows my account is not associated to a Chinese National, so they don't care. Or, there could be legal restrictions/complications because I'm a US citizen. Who knows? I wouldn't be surprised if my little fuuck up didn't land me (or my WeChat account) on some sort of list, though.

MaxikCZ
1 replies
11h19m

Cant wait till we outlaw encryption in the west, too.

mbirth
0 replies
3h28m

You mean like the EU is trying now?

kazinator
1 replies
12h37m

That specific phrase should specifically auto-alert the censors to a known forbidden topic

Heck, even get you flagged here, for that matter.

throwaway7ahgb
0 replies
6h31m

Here is in HN or here is in the "US"?

Not sure what you're suggesting.

yumraj
2 replies
16h48m

Serious question: have you tried this or are you theorizing?

mullen
1 replies
14h7m

This is a well known tactic to do to Chinese scammers or any person you don't want to talk to that is in China or has to go back to China.

datpiff
0 replies
7h57m

aka "I read it online"?

contrarian1234
0 replies
14h52m

In my (limited) experience private one on one messages are not censored. Or at least this was the case several years back... It's possible things are more strict now.

At least in my tests on Wechat you could discuss tiannanmen square or whatever you want with individuals. Some stickers were censored on Wechat and wouldn't show up. I think images as well may be don't get delivered.

Virtually all censorship and cases of people being arrested are when people talk about these things in large group chats (if a group chat has more than X amount of people it needs to be "registered"). My impression was it's a government fear of things going viral and controlling the public sphere and not about creating a panopticon/state-terrorism

Again.. This might be out of date, but this was at least the case for a long long time.

MOARDONGZPLZ
0 replies
18h39m

They don’t. I have tried this and other similar things such as sending images banned in China (but otherwise totally fine). Perhaps they weren’t in China I suppose.

imglorp
12 replies
21h27m

So, what's the right procedure here? Is the dichotomy in the post true?

    a) remove from account and help the recycle crooks, or
    b) risk them crack it having your data
Aren't there crack wares at this point in the wild?

krackers
6 replies
21h26m

If it's wiped then there's no data for them to get?

ipython
5 replies
21h22m

how did the thieves get the phone number of the author, then? is it on the lock screen when the phone is wiped, in order to facilitate its return?

ovalite
1 replies
21h4m

From the comments, the author was contacted via iMessages from the iCloud email that shows up when it asks for a password.

happyopossum
0 replies
19h55m

It doesn't show the full email, it's got the middle of it **'d out. OP likely had a message set for lost mode.

muffinman26
0 replies
21h14m

Presumably the phone hasn't actually been wiped, or wasn't when the crooks first got the phone number.

Smart phones generally let you add an Emergency Contact number that anyone can use the phone to call/text without entering a password, in order to facilitate an honest person returning the phone or someone contacting your family if you are found incapacitated.

happyopossum
0 replies
19h55m

is it on the lock screen when the phone is wiped, in order to facilitate its return?

Yes - you can set a message when you put a device in 'lost mode' in order to facilitate it's return if it's truly lost and found by a decent human being.

MadnessASAP
0 replies
20h10m

That would seem to be the case, the device is wiped of any user data. Except for the lock, leaving the device as a useless brick / spare parts.

ugh123
0 replies
20h22m

Is there not a 3rd option for iphones to remotely wipe and brick further use?

srockets
0 replies
21h23m

There are, but they aren't cheap. For a recent iPhone, expect to pay a seven digits price.

kccqzy
0 replies
20h11m

The article says the author already performed a remote erase. There's no data recoverable.

christkv
0 replies
19h50m

Send them Tiananmen Square photos or messages about the CCP, anything that can trigger the great firewall. Thats what my friend did. They stopped messaging immediately.

Havoc
9 replies
20h58m

it was in an office building conveniently located around the corner from an Adidas store

lol no.

That location is the Huaqiangbei electronics market - one of the largest electronics markets in the world w/ a thriving 2nd hand parts ecosystem.

zer00eyz
4 replies
20h11m

So as I understand it, all of the "parts" are mostly worthless because they wont just work in another iPhone.

How do you maintain this functionality and give the "right to repair"? I would assume that it's possible but would add a fair bit of cost to devices (not that someone like apple cant bear said costs)... But IM just guessing on that front as I have zero experience with hardware locking.

chemmail
1 replies
19h56m

Most parts will indeed work. It will just show "unkown part" in the settings. The main thing that is really paired is the front camera for faceID. Also changing the screen without the original paired chip makes you lose autobrightness and truetone which is need to get to MAX brightness on 14 and up.

philistine
0 replies
17h9m

Sounds like people are swapping a screen on those iPhones without doing a calibration.

bmicraft
0 replies
19h57m

Easy, only allow components that aren't currently registered to someone elses iCloud account (read: stolen)

Havoc
0 replies
19h48m

The high value parts are locked down so yeah the options for stripping iphones have become more limited & thus backyard iphone recycling operations decreased.

Unsure whether anyone has found a way past the apple locks...not to my knowledge.

cost

I don't think cost even factors into any of this at apple margins. What does is that repairability affects things that matter to the consumer: Size, weight, thinness, feel, lack of exposed screws etc. Compromising on repairability makes all those easier

Taniwha
2 replies
14h30m

It's roughly a subway stop east of it - the hotel I stay at when I visit is almost at the exact point on that map - but remember that Chinese maps and GPS do not line up (check that spot on google maps and then turn on the photo layer you'll see that the streets don't line up) - the actual spot looks like the mall even further east.

Huaqiangbei is legit (and a wonder!) - the spot that would be a real smoking gun is the Huaken Building (aka the "Dodgy Cellphone Market") which is south of Shennan Middle Rd and between the spot on the map and Huaqiangbei. That place is pretty amazing in its own right, at the east end people sell bits of phones, dead phones, 'recycled' phones - they are torn down into parts which are reassembled onto new PCBs and resold at the west end of the building - it's full of lots of little cubes, people each doing a part of the process and onselling their work product to the next person - if you ever thought your phone can't be worked on by hand, can't be fixed, you are so wrong, these are real professionals - they take junk and make it real again.

If the phones were simply being recycled it would be wonderfully OK, even if Apple hates the idea of this sort of grey market, they'd rather we threw them away so they can sell new ones. As I understand it many of the Apple chips these days are 'paired' at the factory, you can't just replace one (and they have to pass through the above process together as a unit) this may mean (I'm completely guessing here) that they're still screwed if the user wont erase their phone, even if they completely remake it

nebula8804
1 replies
13h0m

There is so much hands on knowledge that I wish was better documented. Louis Rossmann is great but there are a lot more non Apple devices out there that sometimes seem impossible to repair unless you really know things at a circuit level.

Taniwha
0 replies
12h40m

I've seen instruction pamphlets for these guys that measure the current draw as a particular iPhone model boots, from that they show places in the boot process where particular chips fail and how it changes

Remember they are removing chips from old boards, reballing them and soldering them onto new ones - they can pull a chip, fix a short and drop it back down pretty easily

seanmcdirmid
0 replies
19h40m

Those e-markets are filled with adjacent buildings where the market spills over, so it very well could be near but in a building that has an Adidas store.

The glory days of the e-markets are almost over though, the one in Zhongguancun is much smaller than it used to be, but you still need to know the right building to go into to get your old X-box or Wii unlocked.

dmitrygr
8 replies
21h13m

And THIS is why i support parts pairing. 3 years ago, the LCD and battery could be resold making this worth it. This year - nope. I dream of a world where even the little screws that hold my iPhone together are parts-paired so stealing it costs more in effort than the possible $ recovered from it!

ahmeneeroe-v2
3 replies
21h8m

Agreed. Anti-theft is a higher priority for me than repairability.

mqus
1 replies
20h10m

fine, pair the parts, but also: let the owners unpair them, same as you can lock/unlock your phone. Voila! both repairability and anti-theft gained!

Pairing is just anti-repair atm.

if you want to know how: put the part ids (which are used for pairing) into the apple id account and verify them when switching on the phone.

mqus
0 replies
20h9m

just noticed: re-pair-ability is basically all we want (pun intended)

BizarroLand
0 replies
20h29m

I value autonomy more. I'm not someone interesting enough to observe, but I still want my privacy. I'm not so poor as that I have to take whatever I can get, but I still want to own what I buy, and have the freedom to do anything with it, including crimes if I so choose.

I won't commit crimes, and if I do I will pay the price, but I don't want a nanny to prevent me from doing precrimes that I would not have done in the first place.

I am not a mindless sheep, I require no societal shepherd.

All of that was said to say, I want the devices I purchase to be repairable by anyone that I deem worthy of repairing it, including myself.

oynqr
2 replies
20h52m

The part pairing isn't the problem, it's that you can't unpair parts. Creating a secure unpair process would not be beyond Apple's capabilities.

yreg
0 replies
20h34m

Yes, it would be great to have the best of both worlds.

happyopossum
0 replies
19h52m

End-to-End Encryption isn't the problem, it's that you can't intercept when needed (by the government only of course). Creating a secure intercept process would not be beyond Apple's capabilities.

asveikau
0 replies
20h0m

The world you describe is much worse for the environment.

Fripplebubby
8 replies
21h27m

Not from the article, but from the comments below it.

My phone was stolen while I was going through TSA security at JFK and the TSA guy must have been in on it because he wouldn't let me get it even though we were able to locate it using my husbands phone. When we used the find me app later we saw it was somewhere in Queens so definitely wasn't stolen by someone else flying that day.

I had never heard of that happening before. Great, another thing to be anxious about at the airport. TSA does not pay very well, so I can understand the impulse.

ahmeneeroe-v2
4 replies
21h21m

You understand the impulse to steal because a job doesn't pay well? I don't. I would understand the impulse to go back to school to develop a marketable skill, but not to use the force of the state to steal from people.

Edit: Would you still find this behavior understandable if the TSA agent directly stole from passengers as their bags were scanned? What if the passenger in question ignored the collaborating-TSA-agent and moved to confront the thief; would you understand their behavior if they arrested the iPhone owner, you know, since they're underpaid. Would you accept the same behavior from a local NYPD beat cop? They aren't paid well when they first join the force, can they steal from random people too?

joe5150
1 replies
20h24m

It seems willfully obtuse to read "understand the impulse" as "excuse the behavior" in this context.

ahmeneeroe-v2
0 replies
1h21m

Plucking an excuse for illegal behavior out of thin air and calling it "understanding" seems willfully naive, to the point of providing a fig leaf for the bad behavior.

Yes a literal interpretation of the parent comment does not point to "excusing the behavior", but I believe a more realistic interpretation was warranted here.

Fripplebubby
1 replies
20h39m

I don't accept or condone theft. That's an extreme position. But I do try to understand the way our flawed world works, instead of just wishing that people would see things the same way I do.

ahmeneeroe-v2
0 replies
1h25m

Did it really increase your understanding if you just learned about an issue (TSA-abetted phone thefts) and chose a "common sense" reason for that issue (low wages) seemingly without any actual effort?

I'm glad you don't condone theft, and even that you seek to understand the world, but I don't think that you've increased your understanding of the world in this case.

renewiltord
0 replies
20h50m

Oh so that's why you have to push it through yourself these days. That way they don't touch the thing and so can't steal anything.

valleyjo
7 replies
21h15m

This happened to my sister. She got her phone stolen at a bar in Austin. They’ve tried to phish her multiple times and now it’s gotten to intimidation texts where they are threatening physical and sexual violence to her unless she unlocks the phone. She put it in lost mode right away and due to my assurance she knows she is safe but honestly it does make you kind of just want to unlock and get the nightmare over with.

She has tracked the iPhone via find my through a few us cities and finally it’s in China.

thinkling
3 replies
17h51m

She has tracked the iPhone via find my through a few us cities and finally it’s in China.

I wonder… if people whose phones get stolen start tracking the locations they see it travel to using Find My, and a site were available to report these to, could enough evidence be collected to motivate a police/FBI visit to the location of fences in the US who are shipping these to China?

(Could one prevent such a tool from being used maliciously to swat someone?—I suppose in the end a specific victim would have to go to the police in person, limiting that risk? I’m imagining the address-collecting site might respond “yes I’ve seen more than (say) 20 phones reported at that location, you may want to work with local police if you can”.)

joecool1029
1 replies
12h43m

I wonder… if people whose phones get stolen start tracking the locations they see it travel to using Find My, and a site were available to report these to, could enough evidence be collected to motivate a police/FBI visit to the location of fences in the US who are shipping these to China?

Probably not. Below their pay grade to stop petty crime. There's also the chain of custody on evidence that becomes questionable for the prosecution. They need to collect it using their own methods and reality is they have easier or larger crime to go after.

My observation on this is that it needs to be more of an 'institutional' level of crime to get them motivated if it doesn't happen in their own investigation. Ultimately this is 'helpful' crime for Apple's bottom line, unlike parts smuggled in to legitimately repair devices.

Other example of what I mean: I've witnessed a craigslist deal go south on a purchased motorcycle when the seller never titled it from previous owner. Cops were called, and told the two parties to stop arguing and file a claim in court else disorderly persons charges would be brought. (thankfully the seller was able to contact the former owner, and drive with the purchaser to have the title transferred properly) If however this was a situation like a bank calling about forged checks, the police would move to arrest and prosecute the forger immediately. There wouldn't be this onus on the bank's part to file a civil claim.

Zak
0 replies
6h6m

While I'm sure there are many instances of the police taking crimes against institutions more seriously than crimes against individuals, your motorcycle example isn't a good one.

The paperwork mixup described in this comment doesn't sound like an attempt at fraud or theft because no evidence of intent to deceive someone or take property from its rightful owner is described. Indeed, when the previous owner of the motorcycle was contacted, they corrected the paperwork.

alach11
0 replies
3h10m

Seems like an interesting thing for Apple to do. Collect locations for phones that are marked stolen and look for dense clusters. Then work with local authorities to identify the perps. Would be a fun project for a small team!

throwaway7ahgb
0 replies
6h25m

If they are still harassing her, can you try one of the tricks above? Start talking about banned topics.

mdip
0 replies
17h22m

It's why I have the "general rule" of: Don't reply to any text from anyone that I don't know. And if what I'm receiving "seems off" reply with a subtle "challenge" (mention a fictional pet that passed away ... the scammer will play along, your friend will probably send you a "?" to which you can ... carefully ... explain "I wanted to make sure you weren't a Nigerian Prince posing as Alice").

I know my personality would make it very tempting to reply to a message coming from the person who stole my phone, maybe taunt them a bit, but you're kind of giving into their game when you do. I mean, best you can do is burn a little of their time, which is probably much less valuable to them than yours is to you and put up with increasingly hostile threats[0]. Contrasted with completely ignoring any text that arrives regarding the phone (immediately blocking any arriving from accounts from social media) they're left assuming -- for whatever reason -- you're not even getting the threatening texts.

And, of course, if the scammer were planning on following through with the threats it'd be a very labor intensive, high-risk, low-reward operation -- not the "make a quick buck" that stealing and reselling a high value piece of electronics is supposed to be. There are too many legitimate ways to make more money that involve less work and less risk to pick "crime" as the choice. And while that means it's unlikely the scammer will follow through with the threat, that assumes the scammer is intelligent enough to understand how stupid it would be to expose himself to make a few hundred dollars and tends to vary depending on the amount of illicit substances the scammer is trying to manage the withdrawal symptoms of at that moment. It also assumes that the scammer isn't the actual thief, and the thief isn't some gang thug who'd be more than happy to follow through with the threat simply because "your mean words hurt their feelings"[1].

I figure, ignoring them is the quickest/easiest path to applying at least a tiny bit of pain.

They're gambling; you and every other one of their victims is "the iPhone game". It starts with a box of bricked iPhones. Find the owner, send them a combination of words gleaned from a forum that other scammers have had success with and text your target. You win when you crack the right combination of words that causes a bricked iPhone to become almost instantly convertible into anywhere from a few to several hundred dollars. I'd imagine most slot machines would hit less frequently and pay out less when they do. Enough bricked phones have to become "a few hundred dollars" to feed the player's gambling addiction[2] so you're providing the lever "pull" of the slot machine -- free entertainment for them. By ignoring them, you're taking away that tiny high that comes when they experience "Hope" -- the "hope" that your "pull" will pay out.

Take that away ... block 'em ... but maybe peek into "Spam" every once in a while if you want a little ego satisfaction.

Maybe they sent you a few hundred messages of the "Apple Pay" variety. Now close your eyes and imagine your lone scammer with a box of locked iPhones (it's your fantasy, make him a lonely middle-aged white guy living in Mom's basement who hasn't showered in 2024), checking each bricked phone "to see if you've won", then the messaging app to see if anyone is going to give you a chance to play further ... only to find your fourteenth "Apple Pay" message disappear into the dead Ether ("And they sent the last one from RUSSIA, how could they ignore RUSSIA!?"). If they are the kind with a glass ego, nothing will make you feel less adequate than copying/pasting fourteen unanswered messages as imagine the answer you're not going to get to number fifteen.

Short of maybe social engineering them to click a link to malware[3] and maybe turning the tables a little, I can't think of anything more effective.

[0] And the stones on the thief -- or did your sister leave it unattended? I have spent no time in Austin, specifically, but a lot of time in Texas. Some places it seems everyone is carrying, right out in the open, carefully concealed (if you know where to look) ... whatever. At least a few of my buddies carry hoping for a reason to use it. I suspect in the parts of Texas I'm familiar with, if this happens at all, Find My yields it quickly recovered without police involvement, and maybe the thief's trailer/truck got a little fscked up during "pick-up".

[1] They'll talk about being disrespected but at the end of the day, the problem comes down to an adult who would still fail the most basic parts of Kindergarten (don't misread that statement as implying anything about my feelings regarding the cause/reason/fault of such things; let's just walk away from that one for this footnote).

[2] I couldn't find the study but over a decade ago I recall reading a that people with "clinically diagnosed kleptomania" (naively: "stealing for fun, regardless of need") had extremely strong tendencies to be gambling addicts, but that gambling addiction couldn't be correlated with a higher frequency of kleptomania (gambling addicts do skew higher for theft, but are often thieves out of perceived necessity, limiting to kleptomaniacs was intended to identify the similarities between the underlying psychological disorders).

[3] This is a little tricky and comes with the "you're probably breaking the law, now, too" problem ... tricky because the scammer is probably using a texting app/web service. As a result, there's a larger number of OSes involved -- it would be less unusual for your sender to be texting you via a browser in Windows than you'd probably experience, otherwise, so if you, say, somehow convince them they need to "click that link" in order for your phone to complete unlocking, you're going to also have to work out a way to get them to reveal what OS they're sending from.

consf
0 replies
5h2m

I think most of the cases people give up and unlock it

pingou
5 replies
20h34m

If that isn't already the case, Apple should warn you when you put your phone in lost mode that the robbers may contact you to get you to remove it from your iCloud account, and to never do it.

Or add a big warning when trying to remove a device previously put in lost mode.

notatoad
4 replies
20h19m

Is there a good reason why you might want to remove an iPhone marked as lost from your iCloud account? It seems like something that should just not be possible.

pkulak
2 replies
20h17m

Maybe you don't want some random phone in China clogging up your map until you die? I could see wanting to get rid of it. Be nice if you could hide it or something. Maybe a button to brick it out of spite and be done with it forever.

sureIy
0 replies
12h56m

We’re talking about possible improvements:

- hide the Lost device from the map after a month without unlocking it for them to sell.

- gather more information: is it lost? Stolen? What to do next.

- the device should be locked and blacklisted until you mark it as actually found.

mentos
0 replies
19h28m

Bricking stolen phones is probably the best way to fight this

krallja
0 replies
19h16m

…if you find it?

writeslowly
4 replies
21h13m

This seems like a lot of work for one (or two, once it got to China) people repeatedly trying to get into the phone. I wonder if this is like debt collection agencies where the stolen phones get repeatedly fenced at a steadily decreasing value, and each new owner has a go at sending out these unlock copypastes until it's clear that it's only value is in being scrapped.

AndroTux
2 replies
21h1m

Doesn't seem like a lot of work to me. Sending out that message takes a few minutes, and I would assume that most people would simply cave in and delete it. It's gone anyways, so they don't really lose much, and being threatened does things to people.

writeslowly
0 replies
20h46m

It stood out to me that after the initial text, they followed up two weeks later, and then once per day after that over a few days from different numbers. I would have expected to see someone send out a few threatening messages on one day and then move on to the next stolen phone when it was clear they weren't getting anything.

uptown
0 replies
20h58m

Yeah but flying Miami back to the US to murder their whole family does seem like a lot of effort.

j-bos
0 replies
16h52m

Doesn't seem too much, some people write hundreds of comments/tweets per day with no expectation of pay.

KeplerBoy
4 replies
21h18m

What information do thieves get from an erased iPhone and how did they contact the legitimate owner?

Does it say something like "locked and linked to sarah96@icloud.com" or can it display custom messages like "owned by sarah xyz, please call +43..."?

Could it possibly get you into situations where people can successfully threaten to physically harm you because your contact information doxxed you?

pqdbr
1 replies
21h12m

I assume they just eject the SIM card tray and get your phone number from the SIM by simply putting it into another phone.

SirMaster
0 replies
21h2m

This person seems to be from the USA and it's an iPhone 14 Pro. The iPhone 14 Pro sold in the USA does not have a SIM card slot. It's eSIM only.

mr_toad
0 replies
15h46m

“Mark As Lost locks your screen with a passcode and lets you display a custom message with your phone number to help you get it back. You can also remotely erase your device if needed. Your custom message continues to display even after the device is erased.”

https://support.apple.com/en-us/108794

dmitrygr
0 replies
21h11m

By default you can set the "lost mode" message. many people put their contact info into it, in case someone wants to be helpful. This is how these scammers get this info. There is no other way to get the icloud contact info from a phone with a PIN/password.

sershe
3 replies
14h59m

Makes me wish we could do proper punishment adjustment, taking into account the percentage of criminals punished, using this app. Let's say punishment X would deter phone theft. Now take the phones stolen, and how many are recovered with criminals punished, 1 in N. To actually deter theft, the punishment needs to be X*N; I'm pretty sure for realistic X (e.g. 6 months in jail?) and N (huge), the proper punishment is death. Every now and then, track one random phone thief down using these apps, and execute them with some fanfare (I use the term "them" loosely; more like, "it"). Deter phone theft, and also make the world a better place.

wincy
0 replies
13h35m

Easy now Rorschach, would you really want to live in a society like this? I could imagine finding out my cousin got murdered because he didn’t realize he was selling old iPhones that were stolen with a plan like this. This is comic book levels of absurdity and extremism.

mock-possum
0 replies
14h42m

Just because cruel and unusual punishment would be an efficient-in-some-regards way to approach punishment doesn’t mean it’s a humane approach.

Humane is top priority. Punishments should be commensurate to the crime committed - with under-punishment always preferable to over-punishment.

idle_zealot
0 replies
14h56m

The fact that people like you exist is far more damaging for the world than phone thieves.

searealist
3 replies
16h23m

This is a fake story.

Veronica leads the digital news and audience team at WNYC and Gothamist, which includes breaking news, newsletters, and social, among other things.

I expect such fake stories on the front page of reddit, not HN.

shrimp_emoji
0 replies
16h22m

This.

Have an updoot my good sir

Nice try, FBI.

Bold of you to assume I have friends.

¯ \ _ ( ツ ) _ / ¯

EDIT: Thanks for the award, kind stranger!

remram
0 replies
12h59m

I don't know, millions of phones are stolen every year. Seems likely that some reporter's would be stolen once in a while. It's a little too mundane to be made up.

katamarimambo
0 replies
5h51m

I do not get the link between the quote and the accusation

localfirst
3 replies
20h57m

long time ago i had my samsung galaxy stolen

ive not reported as stolen because my carrier said i needed proof of the receipt (which i lost years ago)

its such a crappy experience i dont wish it on anyone. Samsung has been next to useless in finding it.

having said that this article makes me glad I bought an Apple

just wish they'd kept the hardware touch button on the non-SE phones and back button.

this is the first iPhone for me but i keep searching for the "alt+tab" and back button. it was ridiculously hard to switch between apps (have to physically press the touch button twice which makes me lose grip on teh phone).

honestly its so close to being perfect but the iPhone has some obvious interface flaws coming from Android

hahamaster
1 replies
19h54m

You're just used to Android. It's hard to put buttons on a phone that's nearly all screen.

localfirst
0 replies
16h27m

on the iphone SE there is ample space where the speaker is and at the bottom

I don't see why they couldn't have added a back button its so ridiculous that I have to tap twice in the back and three times to activate "alt+tab"

it doesn't even work consistently when you have a case. I know this is based off the old phone but geez I had no idea it was this bad.

on the bright side im very pleased with the software experience. just ties everything nicely together right out of the gate. Apple is definitely for a different crowd.

I'm not sure if I will buy another iPhone after this I just realized as a long time Android user, I didn't miss much, in fact I would've given it up long time ago.

nebula8804
0 replies
12h44m

If I am understanding you correctly, you are having trouble with the "double tap" of the Touch ID models right? This operation was much easier on the smaller iphone SE. They probably designed it for that design(iphone 4-5S) due to its smaller size that allowed one handed operation and then carrying it over to the current SE design(iphone 6-11) is probably not ideal for that form factor(thinner and rounder).

I believe the FaceID models solve this by having you slide the app up slightly to then select between it and any other open apps or go back to the home screen. Maybe that would work better for you?

Also, this is just my opinion but like I mentioned, the iPhone SE Gen 2+ uses the last gen design language which started back in 2014(iphone 6) and has been gone from the main line for years now. It always felt super slippery and prone to dropping(too thin and those rounded edges are difficult to grip) which is why I held onto my iPhone SE Gen 1 until the new iPhone 12 came out.

This is just my opinion but maybe you should go to a store and check out their other models.

borbtactics
3 replies
20h56m

“hackers” might “contact my family” to, what, send them thousands of photos of my dog??

I'm confused. The attacker doesn't have access to the author's photos or family contacts, right?

FrancoisBosun
2 replies
20h34m

They don’t. They’re using another phone and texting the original owner, threatening them, in order to scare them into unlocking the device.

When you boot the “Lost” phone, it asks for the password of the owner’s iCloud account. There is probably an information leak where the original email or phone is presented and the thief can track the original owner through that.

evanjd
1 replies
20h4m

The original iCloud email address is partially obfuscated “eg. e***@icloud.com”, so it’s unlikely to be useful.

For this, they’re most likely reading the phone number from the physical SIM card left in the device.

blackhaj7
3 replies
21h15m

Is it true that if you remove it from Find My iPhone then they are able to unlock it?

I didn’t see any warnings of this when I erased my phone after I recently lost it (and someone found it but decided to keep it)

titanomachy
0 replies
21h7m

Yeah, when I sold my old iPhone I wiped it and removed it from my account so that the new owner could use it. The site I was selling on warned me multiple times that it would be unusable without that step.

dmitrygr
0 replies
21h11m

Is it true that if you remove it from Find My iPhone then they are able to unlock it?

Yes, as long as it is in your account, nobody can activate it. When you remove it, it can be activated by someone.

bri3d
0 replies
21h9m

The Activation Lock remains if you use Remote Erase - all documented on Apple's site: https://support.apple.com/en-us/108794

Only Remove Device specifically deactivates Activation Lock.

sugarkjube
2 replies
19h1m

If you can set the device to "lost", couldn't apple make it beep 100% of the time? Wouldn't that be a deterrent for thieves?

pedalpete
1 replies
18h42m

Yes, but that would also be awful for all the people around your phone when it may not have been stolen and could have just been actually lost.

consf
0 replies
4h52m

But if phone is lost the sound actually can help you to find it.

sh1mmer
2 replies
18h36m

If the phone was locked, passcoded, remote erased and sim-locked how did they know her number? I’m not doubting the story I’m just curious how they figured that out.

remram
0 replies
13h2m

I was wondering the same thing. Maybe it was on the lock screen? Seems unlikely that they managed to remember its association with the phone throughout, though.

edit: we have the answer https://news.ycombinator.com/item?id=40579230

raziel31
0 replies
12h54m

As you can see, most of the phones she tried didn’t have passcodes but were still linked to iCloud accounts

I guess she didn't have passcode on.

roydivision
2 replies
11h39m

Dumb, pre morning coffee question - How does the thief know your number to text you if they can't unlock the phone?

inferiorhuman
1 replies
11h34m

If you set your phone to lost mode it'll offer to let whoever has the phone contact the owner. This is done without unlocking the phone and AFAIK is done without revealing your contact info.

But… it's easy (and reasonable) to think that whoever has your phone also has your contact info which makes these sorts of scams that much scarier.

roydivision
0 replies
10h29m

Great, thanks.

mdip
1 replies
15h36m

Kind of sparked a thought in another comment but my thinking is that the best action in this situation is to simply not reply to the scammer.

The author didn't explain "how the scammer was texting her". I don't own an iPhone. On my Android device, they'd have to have my phone number which I don't know how they'd get from the locked phone. Of course, I -- like many -- provide an alternate number on the screen for "helpful people who might want to return, rather than re-sell, my crappy old Samsung phone." And I'd imagine that would be the way to get "the first reply".

But if you could avoid that[0], it keeps you from feeding a likely gambling addiction, or at least makes the game a little less satisfying. Consider that they've got a box of bricked phones. Every text is a chance to turn one of those into a few hundred dollars. Every reply is a small "high" that they're still in the game. Every message that goes off into the Ether, ignored, is "additional confirmation that this phone is a permanent brick" and you don't even get the satisfaction of feeling like maybe you intimidated someone a little.

[0] And to a lesser extent, even if you can't. I've blocked scammmers and seen the progression of repeated "Hello?"s ... somewhere in there it's connected that whatever they're trying to send me is not meeting my eyeballs. Had a funny one that was like 30 messages in a row, followed by "whatever" and "ass hole" ... I remember thinking it was odd that it was always lower case and that they put a space between ass and hole. Not necessarily like a person with a lack of English language skills, but like a tween just learning how to wield profanity.

docdeek
0 replies
14h6m

> The author didn't explain "how the scammer was texting her".

In a comment on the article replying to someone pointing this out the author explained that she was receiving iMessages and not simple texts. The scammers identified an email address linked to her icloud account when trying to reset the phone and set her iMessages to that email address.

happyopossum
1 replies
19h43m

The author claims in a comment that the scammer was able to contact her because Apple leaked her email address with the activation prompt. That's not likely, as that prompt **'s out most of the email address (you get the first letter of the part before the @).

She most likely had a 'lost mode' message set for the device.

onesociety2022
0 replies
12h59m

Agree - what the author claims doesn’t seem likely. I would be worried about my email address leaking. My email address has my full name. So they can easily find out where I live and work if they spend a bunch of time googling my name. Exposing my Phone number would almost be preferable over exposing my email address in this scenario.

blackeyeblitzar
1 replies
20h44m

While sort of funny, it is also crazy and disappointing the extent to which these scammers go. It’s not fun receiving death threats and having that stress over you. I wish we had more the law could do in bringing these criminals to justice.

remram
0 replies
12h54m

For real, without a strong sense of resentment, you would probably give up just to stop the texts. It's not like you lose anything further (apart from increased chances of theft in the future for everyone I guess).

bachmeier
1 replies
19h54m

Seems that stealing a phone with the wrong information on it would be a good way to end up at the bottom of a river.

watching my phone move around Manhattan before it finally stopped at Rockefeller Center. I didn’t bother confronting the thief.

Sure, this person didn't confront them, and most probably wouldn't. The one out of a thousand that does might not be messing around.

callalex
0 replies
14m

Most criminals are unbelievably stupid, particularly when it comes to risk assessment.

StanislavPetrov
1 replies
18h53m

This episode makes me thing that in addition to "lost" mode you should be able to set your phone to "brick" mode when you know you have no chance at getting it back so the phone itself is becomes nonfunctional and your data can never be accessed.

consf
0 replies
4h48m

It's a good idea. And if you already buying a new one, so you can definitely go to the "brick" mode

1024core
1 replies
19h59m

How did they get her number, to message her?

betaby
0 replies
16h45m

Physical SIM card?

throw310822
0 replies
20h32m

Actually, they should have tried with "ignore all previous instructions".

t_mann
0 replies
11h56m

Fortunately, I've never had my phone stolen so far and I lack the OP's knowledge about how this typically plays out. But I don't find these messages as amusing as she does, and I might actually have gotten fooled by the first message eg. Can someone explain what is happening here? How can the thieves even contact her? What do we need to assume they know about her (eg name)?

seneca
0 replies
18h28m

What a poorly written article. It could have been an interesting profile of what scammers do to scare people into undoing security measures, and how to avoid that.

Do these outlets not have editors? I'm surprised anyone would publish this.

qingcharles
0 replies
11h48m

I was given a huge box of locked iPhones from someone who ran a bar and had stored all the ones that had been accidentally left behind and never collected.

Out of about 20+ phones the only one I could get working was an iPhone 7.

paulcapewell
0 replies
11h8m

fence

Had never come across this term before. Huh.

jpmattia
0 replies
18h29m

As long as I didn’t remove the phone from my Apple account or the Find My app, the phone was essentially bricked to anyone without the passcode and my iCloud password — unusable by the thieves, or the fences who I assume bought it from them.

I did not know this, and I wish it were better publicized.

humanlity
0 replies
15h0m

if something involves China, the topic will turn to politics or something else, but the real question is: how to stop the stealer and why this can safely ship to China

flemhans
0 replies
18h13m

That escalated gradually!

daft_pink
0 replies
18h40m

What happens when you do this? Does the old device just stay on your account listed as a device forever?

consf
0 replies
4h46m

Losing a phone is just a nightmare for me...

chemmail
0 replies
20h0m

iCloud removal seems extra hard nowadays. I gave my dad a new ipad and took his old one and signed out of his account and put mine instead. A few months later i had it sitting dead and turned it back on a million icloud login messages popped up with his account then mine then his a bunch of times. His account was back on! I took it back to him to try and remove it from his phone and it took a lot of tries. I think the end combo i had to wipe the ipad and then it appeared back on his icloud list and remove it again. Something similar happened to another friend who i was trying to repair.

catlikesshrimp
0 replies
19h30m

It wasn't even an Iphone 15. It's an iphone 14 in March. I doubt a citizen in a first world country can become a target of an international cartel for $1000 at most.

Not /s: Imagine the logistics and the cost of opportunity

blamazon
0 replies
20h23m

Apple’s own “helpful” iMessage feature was sort of fooled: the auto-filled contact name said “Maybe: Apple Pay.” Maybe!

This seems problematic? In article screenshot shows that it pulled in a misleading contact photo as well. I know they also have a separate UI color scheme for business messaging that is meant to address phishing and trust but perhaps they should not auto suggest contacts containing the word Apple.

Zuiii
0 replies
13h31m

Ironically, Apple's monopolistic and predatory restrictions on spare parts will still allow this scumbag to make a profit, even after he has failed to access her phone. Had Apple allowed people to access parts, her phone would be absolutely worthless.

Apple's abuse of our laws is what's making iphone thefts still profitable. Ironic.

Zefiroj
0 replies
20h2m

Ostensibly huaqiangbei has a few ways of getting around the activation lock.

But a more common scenario is the phone gets used for parts. As for the icloud account. AFAIK you used to be able to get the full account email with GSX. Not sure about now.

OnionBlender
0 replies
18h39m

Isn't it illegal to knowingly buy stolen property? (I'm referring to the youtuber that bought the stolen phones).

EVa5I7bHFq9mnYK
0 replies
11h54m

Does it work with Android phones too? I got robbed of my Samsung in Brazil, tried to remotely lock and erase it, and removed it from Find My Device. Was that a mistake? I also submitted IMEI to some stolen phones database, got a police report and received insurance compensation. What's the correct course of actions?

BrandoElFollito
0 replies
7h48m

I do not have an iPhone and I do not understand one thing: how could they text her if the phone was locked? How did they know the number to text?

Aardwolf
0 replies
12h0m

Stupid question but how are they able to message the original owner? What contact info does a wiped (or is it just locked?) phone give? Is it via the phone number on a physical SIM card?

At least my phone (android) shows no contact info when locked as far as I can tell, and an eSIM would prevent knowing the phone number right?

123456atx
0 replies
21h20m

this happened to me once in the mexico city airport ~2010. my broken macbook went missing in check baggage then a guy that was working at the airport messaged me on facebook 8 months later asking for the password. lol!