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I worked in Amazon HR and was disgusted at what I was seeing with PIP plans

steveBK123
97 replies
3h34m

One underlying problem with these PIP type programs at FAANG seems to be that they have very high barriers to entry in the interview process, and then act like 30% of the company is underperforming and subject to an annual 6% cull.

There are industries & companies that have grown fat & lazy and could use a few annual 6% culls, but you eventually run out of fat. If you have a very competitive interview process and high compensation to attract the best talent, it is unlikely you have so many underperformers lying about to cull annually.

So really it's overhiring BS that is then getting taken out on employees. Given that, I think as has been pointed out by another commenter - the old Wall St model of doing one cut in one afternoon, calling people into an office and giving a severance is far more humane. Everyone understood it was about the numbers not about your performance, generally. Seems better than year round psychological torture of being at risk of a PIP, and then if being put on one knowing the most likely outcome is being fired. So you feel dragged through the mud and then having doubly failed (put on PIP & failed the PIP).

I knew a guy who moved from Wall St to Amazon and described the performance management / compensation system to be pretty rough and had explicitly described the compensation cliff and how a lot of people in the good years were proactively leaving, cooling off, and then coming back to reset the compensation instead of going over the cliff.

giantg2
18 replies
3h2m

One thing about fat that I think is overlooked is how fat today might be muscle tomorrow, and how little companies try to convert it.

Maybe a person is in a bad role, on a bad team, or simply doesn't have experience or skills fitting the specific requirements of that single point in time. I've been a high performer in the past. Now I'm a low performer (I'm slow) after the company has changed the way it treats teams/work and the technology shifted. My disability isn't suited to the new working style/process (or lack of). However, I do excellent work outside of my regular day to day responsibilities, like my secondary role as an ASC. My manager even said that I'd I could just speed up my regular work I would easily get the highest rating and a promotion. Hearing him say that really sucks because I unable to just speed up with my disability in the given work environment. The company/managers have made no effort in helping me find a role that works better with my skills or is impacted less by my disability. It seems there may not be any of the traditional roles/teams left. So now I fill midlevel roles and move team to team trying to find somewhere that I fit in. If I can find a place I fit in like before, then I would easily excel.

Another example was a dev on another team that I worked with a few years ago was sloppy, slow, and just all around seemed like a poor performer - and even our tech lead and manager talked poorly about him. He was even considerably slower than me. About 3 years after that he's now the head of data and analytics for our international operations.

steveBK123
6 replies
2h46m

Agreed that what is left unsaid in a lot of performance conversations is the person-role match. Someone isn't a high/low performer globally, just at that time in that role.

Wall St firms I have worked at typically try to find different roles for people before marking them as at risk of a layoff. Not sure FAANG behaves the same, but from all these PIP discussions it seems not.

jacobyoder
1 replies
1h13m

I left a company years ago because I didn't feel I was a good fit for the team/project - skills/goals/etc. But wasn't allowed to leave because it would hurt the image of the team to be seen to have people leaving it for other teams. But... apparently, leaving the company altogether doesn't affect the image (and yes... I've left the team, and people internally knew why, so... how does it really save face?)

Terr_
0 replies
21m

Perhaps if the employee leaves the company entirely, all parts of the company get a chance to pretend the deficiency was in the employee.

Like some weird inverse of the "You can't fire me, I quit!" trope.

closeparen
1 replies
1h11m

Leadership was asked why not find new roles for people getting laid off due to project cancellations at a time when we were still hiring like crazy in the immediate run-up and aftermath. The response was “we need to move fast.”

They encouraged those laid off to apply for open roles. But of course it read to employees as a monumental “fuck you.”

Arelius
0 replies
16m

Well, but to mention that once, at least at amazon, you enter the pip processs. You are no longer able to move teams. And if you get removed. Not able to apply to return.

away271828
1 replies
1h39m

I've absoluttely been in a position where the ground moved under me. I went from doing (based on evaluations, RSUs, etc.) from doing a very good job to bouncing around a bunch of managers and groups in roles that I wasn't really suited for and didn't have much real interest in. The only saving grace was that I was pretty close to semi-retiring anyway.

giantg2
0 replies
1h20m

I've been bouncing for about 5 years. Have about another 20 to go. Not sure how I'm going to handle that.

no_wizard
6 replies
2h47m

You should file for disability accommodations. That is completely legal to ask. Sometimes you need to back it up with documentation, but i suspect that won't be a problem.

They can't discriminate against you for this.

giantg2
1 replies
2h34m

I have documentation. They don't care. HR said to just work with my manager on accommodations. My main problem is dealing with ambiguity and context switching. That's something they can't change given their chosen work model.

The old model of working was that you supported 1 main app and maybe a smaller 1 or 2 that were related. These were usually in 1 stack and well documented. The new model is that teams are typical supporting 6-10 apps in multiple stacks. I'm slow when switching between apps and stacks, and without consistent exposure to a single app/stack, I won't get faster.

It's funny though - they talk a big game and even hire in Auticon contractors, but then refuse to do anything for existing employees. I assume a least some of those contractors have similar difficulties as me.

itsboring
0 replies
1h38m

I don’t have any (diagnosed) neurological disability but I would do poorly in that situation too. Excessive context switching is a major source of stress: adrenaline, fast heartbeat, high blood pressure. Makes it almost impossible to stay focused and motivated.

babyshake
1 replies
1h18m

They can discriminate against you. They just need to make sure it's not obviously discrimination.

giantg2
0 replies
1h13m

Yeah, that was a risk I was willing to take by disclosing my disability. So far it doesn't seem like it made anything worse, but it hasn't made anything better either.

scarface_74
0 replies
2h11m

The way that Amazon’s PIP works, you are highly incentivized not to fight it.

https://news.ycombinator.com/item?id=37963423

The risk/reward isn’t worth it unless you’re close to a vesting period.

pharrington
0 replies
20m

Unfortunately, there's a HUMONGOUS difference between "not allowed to" and "can't" when a company optimizes for profit at the expense of human well-being.

pavel_lishin
1 replies
2h13m

What's an ASC?

giantg2
0 replies
1h51m

Application security champion. Basically the Sec part of DevSecOps for the team. It sounds a lot cooler than it is. It's mostly paperwork.

kjkjadksj
0 replies
29m

This is just how companies operate today. Burn furniture to heat the place for a quarter. Sell your property to a for profit entity you lease from instead to save a line item today and no doubt get screwed when its time to renegotiate the lease (long after whoever made this decision has left the company I’m sure). Fire staff and rehire instead of retrain. Its all myopic thinking that you’d find in any MBA program sold to you as the best practices in modern business.

anvil-on-my-toe
0 replies
6m

I think managers in tech companies are very often just really untalented as leaders. Good leaders create more leaders. Growing talent and getting the best out of people should be the goal for any leader, and I've seen so little of that from the ones I worked with.

After a point it just becomes part of the landscape, a pervasive culture of not recognizing what good leadership looks like, and people filtering out of the industry because they're over it.

pyrale
13 replies
2h7m

You're mistaken in that you believe that the goal of culls is to cut underperformers. Stack ranking doesn't assess performance, it checks whether you're willing to do a little more to be ahead of your peers.

The real goal of culls is to motivate people to work more, to be more accessible to their managers' requests, etc. so they make it "to the next round". It's a pressure tool, not a performance control tool.

JohnFen
7 replies
1h28m

This sort of thing is one of the big reasons why I would never work for a FAANG company. I prefer to work at a place that encourages good work rather than a weird cutthroat arena combat thing.

coin
1 replies
14m

Not all FAANG are like this. Google and Apple are known for being easy going. This of course depends on the team.

JohnFen
0 replies
0m

Google and Apple are known for being easy going.

The engineers I know who work at those places wouldn't agree. But how true that is depends a lot on what sorts of things tend to bother you.

IKantRead
1 replies
1h21m

I feel the same way and would also never work at a FAANG.

That said, I suspect this is would be viewed as a benefit of the process since I'm fairly confident Amazon and the like don't want people who feel this way working for them regardless of the talent of those individual people.

moate
0 replies
1h16m

Exactly this. “Are you willing to kill another human? No? Sorry, there’s no place for you in the infantry”

mattgreenrocks
0 replies
7m

I did a DiSC (corporate Myers-Briggs-esque personality test) assessment and dominance was listed as one of the core motivators for people. I'm not sure I actually believe that; it feels like that was retconned into truth so it'd get past the decision-makers who may actually have that tendency. But maybe it is!

However, on the bright side, it is kind of nice that FAANG attracts the type of people who actually think this sort of constant stack ranking arena fighting is okay. Think about it: if they really hated it, they'd leave. Obviously the pay is a huge motivator, but if it was as distasteful as it was to many others, they wouldn't hang around.

giantg2
0 replies
55m

I'd still work there. For those comps I'd do a lot of things. My current job is already torture and doesn't pay nearly as well. But I guess that really a fictional problem for me since I'd never pass the interview.

englishspot
0 replies
20m

I'm surprised it hasn't spilled over to the rest of the industry, unlike their hiring practices.

ThrowawayR2
2 replies
57m

Meh. Going to a FAANG is like joining an Olympic sports team; it's not a place you'd want to be if you aren't hell bent on going for the gold. The irony is that the pressure cooker works; an unhealthy degree of ambition, competitiveness, and willingness to work their tails off are all assets in the business world. I know a, at least to me, surprising number of people who successfully navigated these environments who later became founders/CEOs and high level executives.

mattgreenrocks
0 replies
5m

This feels like the tech version of the temporarily embarrassed millionaire meme: it's something people need to be true so they can justify their ambitions of making it. So they repeat it, and say it enough to believe it.

FAANG employees are no different from you and I in the aggregate. That's not a dig, that's just statistics.

electrondood
0 replies
28m

Going to a FAANG is like joining an Olympic sports team; it's not a place you'd want to be if you aren't hell bent on going for the gold.

Not according to everyone I know working at a FAANG company. This is mythology. You're at a FAANG because you did the LeetCode grind and passed the interview.

verteu
0 replies
1h17m

Add the fact that "fired" means "deported" for H1B workers, and it's the perfect way to extract maximum labor from a sizable proportion of your workforce.

tomcar288
0 replies
19m

I think you're right on the money. and it's completely Toxic. i would never work at a company like that.

if FAANGs can get away with treating their employees like dog s*t then there must be vast over supply of talent.

philipwhiuk
13 replies
3h19m

If you have a very competitive interview process and high compensation to attract the best talent

It's a big assumption that the competitive interview process is sufficient to identify only the top talent. Every other week News@YC has posts complaining that every type of interview process doesn't identify talent well.

steveBK123
12 replies
3h9m

Sure, some people interview better than they work, and vice versa. But do a huge flood of bad employees really make it through these very difficult gates and merit 30% of employees being marked underperformers every year?

scarface_74
3 replies
2h41m

Do you realize how relatively easy it is for a CS grad with time and motivation to “grind leetCode” enough to pass an interview at Amazon?

I didn’t go into AWS as a developer. I worked there in Professional Services. I shadowed a few coding interviews and conducted a few system design interviews of software devs while there.

Firmwarrior
1 replies
2h5m

The problem is that forced attrition doesn't create a dynamic, competitive environment full of go-getters. It creates an environment full of treacherous bums who work as little as possible, and spend all of their efforts making sure they look good and don't take the blame for any failures.

You can see the results of this in Amazon's consistently poor companywide performance in every arena. They're even managing to lose ground to Microsoft in cloud computing. It's pathetic.

scarface_74
0 replies
1h56m

When you have the scale of Amazon, you don’t need a lot of go getters. Just a relatively few and a lot of grunts. One CS leetCode grinder at the L5 level is replaceable with another.

roncesvalles
0 replies
1h43m

CS grad

time and motivation to grind

pass an interview

Let's be honest, what more are we looking for?

astura
3 replies
2h45m

Sure, I've seen plenty of very capable people put very little to no effort into their work.

steveBK123
2 replies
2h29m

If Amazon's only management stick is to mark 30% underperforms & cull 6% every year, then they need to send their managers to manager school.

marcus0x62
0 replies
1h52m

Their stated goal is for each person they hire on a team to be better than 50% of their peers. For a company that professes to think a lot about the long term, I'd suggest they need to go to math school before they go to manager school.

groby_b
0 replies
1h14m

This is not on the managers. This is HR gone wild. Most managers close to the frontline understand perfectly well what an incredibly stupid idea this is.

mrbgty
0 replies
2h54m

Yes. Difficult doesn't mean good.

leetcode5ucks07
0 replies
1h14m

I can tell you Indian new graduates interview very well. They grind years on these DSA puzzles. But have very little engineering knowledge or skill in general.

It's all about gaming the system here.

I have literally seen people justifying lying on the resume, by feeding the job description to ChatGPT and let it come up with a resume.

Yet, there's not much influential software coming out of India, where leetcode hards for graduates are the norm, but these graduates don't understand what a virtual machine is.

On the other hand I have seen prolific open source contributors in the same age bracket (they contributed not to some web design project, but very much used cloud / system software) struggling to get a job, because they didn't do enough "DSA".

I am not saying people of my country are dumb. Quite the contrary.

I am saying when a measure becomes a target, it ceases to be good measure.

That's the case with leetcode problems.

It selects for people who can grind through it. Not the people who have other interesting things to do.

IKantRead
0 replies
1h15m

Of all the ex-FAANG people I've worked with, I've found the ex-Amazon ones to be, by a wide margin, the least impressive group.

I'm not huge fan of Google, but will readily admit that, on average, the ex-Googlers I've worked with have tended to be great engineers and very sharp people.

So, at least from that anecdote, there does seem to be a difference in each of these hiring filters.

Arainach
0 replies
14m

Obviously this depends on the company, but after 15 years at multiple FAANG, I'm leaning towards no. It might have been true at 2010-era Microsoft but the painful transition where they fired all the SDETs got rid of most of the people who "made it through" and after that I never felt this to be the case.

Google, for instance, has a slow tedious hiring process with a lot of false negatives, but in my experience those who made it through were absolutely qualified and great to work with. There certainly wasn't 30% to cull. In my opinion there wasn't even enough people to fill the percentage quota that need to be given ratings lower than satisfactory - before the layoffs. After them, the fact that they're still enforcing these quotas on teams is absurd cruelty that kills morale.

JackFr
9 replies
1h35m

I have posted this before, an argument in defense of stack ranking I had heard from a friend's father who was a long-time manager for a large industrial conglomerate from the 60's through the 80's. Simply put it was that they were far more willing to hire non-standard candidates on gut and hunches, knowing that if it didn't work out, it didn't work out they would be gone in 1-1.5 years and it would not be a ding against the hiring manager. Further, at least in that day, it was an environment where everyone was going in with their eyes open -- people were not blindsided by it, they expected it. But as you point out, the FAANG's are doing the opposite of this. They've got extremely difficult hiring processes and are pretending that it's not stack ranking.

psunavy03
5 replies
1h24m

Having been a Navy officer for 20 years active and reserve, one of the other overlooked flaws of the stack rank is that it's a vehicle for cultivating egos. When the only way up is through many levels of being "1 of X, Early Promote," it's fascinating to watch a bright-eyed humble flight student turn into a condescending jerk of an instructor over the years. Turning the performance review system into "winners" and "losers" and telling a subset of people they're the winners tends to break some people's brains.

Because why should they have to listen to anyone who hasn't gotten as good performance reviews as them? Obviously, they care more and those other slackers just couldn't cut it.

giantg2
2 replies
48m

I have a friend who is getting out (technically going reserve). It sounds like there are lot of factors impacting retention and most of them are being ignored. Why should the leaders focus on things they are a part of and admit fault if they can simply blame stuff on civilian cultural issues or subordinate "weakness"?

I heard some of the cyber warfare units are proposing to bring in people in as high as O5. No way that causes any related problems...

psunavy03
1 replies
20m

IMHO there's a huge blind spot in leadership exactly due to the stack rank, because how do you recommend changes to the system to someone who succeeded and owes their whole career and professional reputation to that system? The answer's going to be "well it worked for me, so it must not be that bad."

The other part of the problem is yes, there are times when the military has every right to expect folks to endure hardship. I mean, the whole point is to send folks into combat if needed, and combat sucks. Being in the field or underway for months at a time sucks, but they're necessary. But because of this, it's easy to slip into "just suck it up" as a response to a whole bunch of hardship, stupidity, or inefficiency that isn't necessary.

The reserves have their own breed of stupidity revolving around reserve center staff enforcing Kafkaesque bureaucratic "readiness" requirements on the drilling reservists. At some point, taking 1/4 of your weekends off to come in and be told you're delinquent on something you turned in three times already, or having to flail to complete some late-breaking tasker gets old. I loved supporting my gaining active duty commands. I retired because I got sick of the hoops I had to jump through to keep doing it.

Cyber is having to bring folks in at a high level to get the experience base they desperately need. This isn't totally unusual though. Surgeons have come in at that level when the military has needed their expertise. And in WWII, FDR brought in an automotive executive as a general officer to supervise wartime production.

giantg2
0 replies
2m

I don't, even for the surgeon thing, they probably shouldn't be skipping ranks. If the MOS needs a specific level of pay, they should address it by changes to that duty pay and revamping the retirement system to look at that pay too. The automotive executive is a little different since you do what them to oversee everything since they are an industry expert, not just a individual contributor or midlevel manager.

diracs_stache
1 replies
48m

As a flight attrite who ended up running a division on something grey, the Navy knocked me down more pegs than I was thought possible. Appreciate the forced opportunities to grow, but there's got to to be some better ways. Sounds like you're doing some good Sir.

psunavy03
0 replies
29m

I retired at 20 to make my way in my civilian tech career. I looked at the amount of effort you'd need to put into make Captain or above, and the knock-on effects on your civilian career, and said "nope." Tried to do the best I could. One of the best officers I worked with in the reserve dropped on request from helo training due to family issues, and ended up making a career as a support guy for the reserve Naval Special Warfare folks.

ep103
2 replies
1h29m

Stack Ranking was pioneered by Jack Welch who was operating in an environment where labor was the dominant party in the labor-capital relationship, and he was taking over companies that had had decades of labor growth and power while capital was stagflating nationwide. Introducing stack ranking was a way of trimming excess fat from decades of build up within companies, while reasserting capital in the relationship within the company.

Long term, it has been a disaster in every company. Because eventually you run out of fat, and then what you describe as "far more willing to hire non-standard candidates on gut and hunches, knowing that if it didn't work out, it didn't work out they would be gone" becomes "I need to hire people I don't want to work with, so I have someone to fire in the next stack rank". And that's its own form of fat.

In short, stack ranking makes some sense if you have a fat organization, not unlike restricting calories to lose fat when working out. But once you've lost fat, continuing to restrict your calories results in losing more muscle than fat.

steveBK123
0 replies
10m

Jack Welch also mostly made his mark by juicing earnings via both financializing the whole company going into the GFC, and by doing various forms of (probably illegal then, definitely now) accounting tricks to smooth earnings to always make his number.

GE was run into the ground by his tenure.

psunavy03
0 replies
1h18m

"I need to hire people I don't want to work with, so I have someone to fire in the next stack rank". And that's its own form of fat.

There's a great long-form article on this called "Microsoft's Lost Decade."

zhdc1
5 replies
2h44m

There are industries & companies that have grown fat & lazy and could use a few annual 6% culls, but you eventually run out of fat.

Agreed, but there's also an unaddressed issue of whether many (most?) positions at large tech companies provide an actual economic benefit to the company or whether they exist simply because of organizational inefficiencies (Parkinson's Law).

To put it another way, a hire may have been the best candidate out a very selective interview process, but if his position exists simply because of internal silo building, forced ranking - as bad of a system as it is - may work.

Is there any economically valid reason for Meta to have ~75K employees?

steveBK123
4 replies
2h36m

Forced ranking in your use case doesn't work because it's generally firm wide cascade. Is 6% of every team in every department in every org unnecessary?

No, in fact.. there's teams that should be 2x as big and teams that should be completely let go.

Management actually needs to do what they get the big bucks for and make strategic decisions about what business lines do/don't need to be staffed rather than culling arbitrary %s everywhere.

Think - Google Bard vs Search vs Ads vs Youtube vs their 27 different chat/video apps vs .. etc.

mjr00
3 replies
2h28m

Management actually needs to do what they get the big bucks for and make strategic decisions about what business lines do/don't need to be staffed rather than culling arbitrary %s everywhere.

The performance management process and 4-6% "unregretted attrition" (to use the technical term) target at Amazon is totally independent from figuring out project resourcing and headcounts. An employee who is fired for performance reasons doesn't change the headcount on your team.

steveBK123
1 replies
26m

Yes, that is my point. Past a few iterations, there is not a lot of value in doing this company wide over and over.. versus making hard big picture decisions on resourcing departments properly.

mjr00
0 replies
7m

I don't understand what you mean. The 4-6% URA target is for continually managing out low performing employees. It may not be the most effective way, but that is the intent. It has nothing to do with resourcing departments properly; that's a totally different process and conversation.

Again, I think you are confusing layoffs, which are a reduction in headcount for a department/team, with attrition, where the people themselves are let go but the headcount remains so you can hire to replace them.

marcosdumay
0 replies
40m

Do hairless employees in a vacuum interfere with each commutativelly or anti-commutativelly?

fatnoah
5 replies
1h44m

One underlying problem with these PIP type programs at FAANG seems to be that they have very high barriers to entry in the interview process, and then act like 30% of the company is underperforming and subject to an annual 6% cull.

FWIW, when I was a manager at a FAANG, the numbers were closer to:

  Underperforming:  ~12%
  Meeting or Exceeding: ~80%
  Better than exceeding: ~8%

As for my own anecdata, for the roughly 100 person cohort where I was part of performance management, there would be 1-3 people each cycle that were in the "cull" bracket. That said, people with a couple consecutive cycles of not meeting expectations were likely to be put on a PIP. I managed 4 people in that group, and all were able to successfully exit the PIP.

All that said, every company and even org within a company have their own goals, targets, processes, and flows, and my experience was pre-COVID, so I'm also sure that any needle movement has been in the direction of harsher evaluations.

linster
4 replies
1h19m

As a Canadian, “better than Exceeding” sounds like an American construction.

I’d imagine the scale to be: 1. Not Meeting Expectations 2. Meeting Expectations 3. Exceeding expectations

belval
3 replies
1h8m

It is probably a way to give workers fake kudos without actually giving them anything.

A lot of north american modern management theory seems to think that praising your employees is the best way to get them to perform. By telling someone who's good but not great a "You got exceed expectations!!" they'll feel like they are valued.

resolutebat
0 replies
38m

Quite the opposite: getting into the top brackets is directly tied to large pay increases, larger bonuses and stock grants, and puts you in line for promotion.

fatnoah
0 replies
35m

It is probably a way to give workers fake kudos without actually giving them anything.

It's actually the opposite. The ratings themselves are associated with multipliers for your annual bonus and stock grants. IIRC, the full spectrum of ratings and multipliers was:

Meets None (0.0) -> Meets Some (0.5) -> Meets Most (0.85) -> Meets (1.0) -> Exceeds (1.25) -> Greatly Exceeds (2.0) -> and Redefines (3.0)

Ignoring the company multiplier, which was always a value slightly greater than 1.0 when I was there (that may not be true now), for a Senior Engineer (L5) with a $175k salary, 15% bonus target, and annual stock grant of $110k vesting over 4 years , the value of the rating to them at each exceeds level would be:

  Exceeds: ~$12k / year 
  Greatly Exceeds:  ~$53k / year
  Redefines: ~$107k / year
The top 2 buckets only account for about 8% or so of employees, but the number for Exceeds was around 20% of employees during my time.

benlivengood
0 replies
32m

It's a way to correct under-leveling rapidly. Google at least aimed to hire at the level of fully demonstrated and sustainable competency; if there was any doubt you'd be hired at the lower level. That can be corrected in a ~year with greatly exceeds or redefines ratings. There was a bit of step function in yearly raises depending on the rating as well but promotion was a substantial raise.

tcgv
4 replies
3h15m

Their interview process, while thorough, isn't failproof. Additionally, it primarily assesses candidates at entry, overlooking potential changes in performance that may emerge after a couple of years within the company.

Kon-Peki
2 replies
3h3m

If 6-30% are failing year after year after year, you can't blame the interview process. You could blame the leadership failure that didn't fix the interview process, though.

steveBK123
1 replies
2h59m

Really it's indicative of Amazon treating their employees as disposable. They have enough employment market power still to attract enough great talent to burn through individuals in 2-3 years. Eventually they run out of meat or they soften the process.

Of all the FAANG, I almost admire Amazon for chewing up & disposing of their white collar work force the same way they do their blue collar.

The other guys are all pretty bad to work for at the bottom non-SWE tiers, but have cushy SWE adult daycare office environments. At least Amazon treats all their employees as disposable?

selectodude
0 replies
36m

Bezos cut his chops in finance at DE Shaw. That’s how every bank treats their employees.

steveBK123
0 replies
3h10m

It's not failproof, but is it so fail heavy that 30% of employees are underperformers with 6% meriting being fired at all times?

xkekjrktllss
2 replies
3h18m

the old Wall St model of doing one cut in one afternoon, calling people into an office and giving a severance is far more humane.

Since when did being "humane" contribute to profit?

Everyone understood it was about the numbers not about your performance

The idea is literally to make the remaining employees think it's about performance. The company doesn't care what ex-employees think.

brianmcc
0 replies
2h57m

There's something to be said, after an initial "reduction in force" happens, for the remaining employees to look ahead and go: OK so I and my team may be at X% risk of layoffs, but with decent-to-good-to-sometimes-excellent severance pay and at least no prospect of dehumanizing PIPs/whatever, I am happy with those odds.

Better than a pervasive dread amongst the whole workforce.

A4ET8a8uTh0
0 replies
1h49m

Even vampires knew that to feed another day, they need to let victim rest a little. Just sayin'

<<The idea is literally to make the remaining employees think it's about performance.

Lol. No. They make them think about whether they can jump ship. edit: Basically, only ones without any options stay.

wickedwiesel
2 replies
2h22m

I know you are sharing some interesting observations, but can we all stop talking about employees as the "fat" of companies and firing of employees as "culls".

underperformers lying about to cull

is not just bad wording. By definition, there will always be underperformers. A profitable company only has "too many" employees if you think it has to pay a larger dividend to its owners / shareholders or that future growth is mandatory.

Why is it not fine when a company is more or less breaking even but paying good salaries to its employees?

pc86
0 replies
2h3m

Why is it not fine when a company is more or less breaking even but paying good salaries to its employees?

Because this ignores reality. Especially at FAANG companies, growth is expected and the majority of compensation is stock. If you stop growing, and stop having a profit, your stock tanks, and future compensation - as well as compensation from years prior that is still in the form of company stock - becomes worth much less. You can't hire people who are as good because you're "in decline." Your products falter because talent leaves and you can't find new talent. Even if all the above is imagined (it's not) you now have real impacts in terms of declining application quality and shrinking user bases.

ThrowawayR2
0 replies
37m

"Why is it not fine when a company is more or less breaking even but paying good salaries to its employees?"

Do you have a retirement plan that contains stock or get any options/stock grants as part of your compensation? Those shares are your ownership stake in corporations and your retirement quite directly depends on those shares increasing in price faster than inflation.

Taikonerd
2 replies
3h2m

> ... had explicitly described the compensation cliff and how a lot of people in the good years were proactively leaving, cooling off, and then coming back to reset the compensation instead of going over the cliff.

Could you explain this a bit more? I thought that it was the opposite -- you have stock that's going to vest in X years, so you really want to stay.

steveBK123
0 replies
2h48m

There was something of a cliff at certain levels if you didn't get promoted around the third year. Something about the offer package would subsidize your base pay for a limited number of years until your stock started to vest, to smooth out your pay. However on the third year that subsidy would go away, and depending on the stock performance, your future stock grants could adjust down as well. In practice because the stock had been running up so much pre-2022, by the time the stock vested it was up a good amount.

So if your stock grants & stock price performance after the third year weren't "just so" you could see your TC slip because the salary subsidy went away.

izacus
0 replies
2h44m

Yeah, but once X passes, your comp drops significantly - "down a cliff".

patorick002
1 replies
1h4m

Amazon eng manager here, at least for one more day. I think Amazon is easier to get into than the other FAANGs (I've worked at two of them and was very close to getting into another). This is partially because it's easy/required to manage people out, and partially because Amazon has a rotten reputation in the industry.

It even feels like some teams hire low performers specifically to feed to the pip machine. Supposedly the idea of having a bar raiser in the interview dissuades that, but it certainly feels this way at times.

steveBK123
0 replies
22m

Datapoint - as a Wall St tech guy, AMZN & META are the only FAANGs who has reached out to me.. repeatedly. Same for my coworkers.

jfindley
1 replies
2h44m

High barriers to entry on the interview process don't mean as much as you may think. Even with the best interview process in the world, you're only going to have a small number of hours to try to evaluate a lot of complex factors about a human you know nothing about. You're going to hire people you shouldn't - and lots of them. You're also going to miss hiring people you should. It sucks, but that's life.

With that in mind I do think your conclusion's a little suspect - there really will be a good amount of underperforming people you really do want to part ways with. Maybe not 6% - I don't work in HR, so I don't see those sorts of metrics - but I definitely have encountered lots of people who got through the interview process but nevertheless had no ability to do the job adequately.

I'm sure a bunch of people will jump on this to then complain about the arduous interview process - but NO interview process is perfect. Having a tough process is a reasonable way to reduce the number of people you end up not keeping on, and expecting any process involving humans to be anything close to perfect is wildly unrealistic.

ghaff
0 replies
1h15m

And for roles at companies with very quantifiable outputs--like sales for example--the approach at a lot of companies is not to sweat the hiring process too much and just let go people who don't make their numbers (whether it's really their fault or not). Someone I knew's shorthand for this was that sales managers have no trouble firing people.

yodsanklai
0 replies
11m

they have very high barriers to entry in the interview process, and then act like 30% of the company is underperforming and subject to an annual 6% cull.

There's no contradiction. No interview process can avoid low performers. There will always be unmotivated people, people who are difficult to work with and so on...

But yes, this isn't cool, but at least, people working there have very high compensation and know it's a competitive environment.

throwrhpip
0 replies
19m

I was put on a PIP at Red Hat that was quite farcical and very much about personality disconnects between myself and my manager (and made much more annoying by the fact that he had told me before the PIP that multiple other managers had let him know that they would be interested in me being on their team if I was looking for something different - instead he went the PIP route).

There was room for improvement (isn't there always), and on the face of it, to read the PIP "Objectives for success", they all seemed reasonable, and were very ... objective. Specifically to craft some extended documents around a potential product, to capture and present some of the research around that product to a group, etc. About five items.

I completed them. All of them.

My manager and I met for our regular 1:1s where he expressed that things were looking good (well, he no-showed for one, and my skip-level came for another).

I show up to our end-of-PIP review and immediately know the outcome because HR is there with my manager. Part of me was pragmatic. However...

What really ground my gears?

"I have been reviewing the documents and material you created as part of your objectives for the PIP and I feel that they are not of the standard that we need."

I expressed confusion. "When we discussed this in our meetings, you expressed no concern". "They're just not the standard of what we need."

And then literally during the call, I pulled up the documents and discovered/remembered GDocs access list.

I started screen sharing in front of him and HR.

Document 1: Manager - Last Viewed: Never

Document 2: Manager - Last Viewed: Never

About this point he turned his camera off.

Rinse and repeat. Of about 5 documents, presentations, spreadsheets, he'd only ever looked at one of them, at that was months before the PIP.

He mentioned that he had given me feedback more in Google Chat than in our 1:1s. I pulled up our chat history, simple to review, since he'd actually 100% ghosted me for the duration of the PIP. Sitting there in front of HR, with me firing off about a dozen questions, updates, etc., and there's just no responses from manager.

HR had at least the decency to look rather embarrassed about it all. My manager said nothing for the rest of the call.

A few days later someone higher in HR acknowledged that they’d looked at the same things and confirmed my perspective and said that the managers handling of the PIP was not how it should have been but that their decision was final (which was fine, I never expected it to change anyone’s mind).

golergka
0 replies
56m

If you have a very competitive interview process and high compensation to attract the best talent, it is unlikely you have so many underperformers lying about to cull annually.

Interview process doesn’t test for everyday laziness. A lot of very smart people who easily solve leetcode are just coasting at their jobs.

goalonetwo
0 replies
42m

> they have very high barriers to entry in the interview process

You mean ... Leetcode?

I would categorize it as an artificial high barrier to entry that is based on how much you study and a bit of luck. If anything, it is designed to make employees believe they are top-tier.

fatherzine
0 replies
15m

The point is to instill fear through humiliation. Bonus if you quit on your own, so they don't have to pay severance.

commandlinefan
0 replies
1h59m

My ancestors were coal miners in Tennessee. They tried to reason with their employers for a long time to establish reasonable working conditions. When it became clear that their employers were not going to listen to reason, they found other ways to establish reasonable working conditions.

chadash
0 replies
41m

I'm gonna play devil's advocate even though I agree with your point.

Firing people sucks. As a manager, it's a terrible feeling to tell someone they are out of a job. Not only that, but often times my own pay might be tied to how many people I manage, so in some cases, it's better for me to have people around doing nothing than to let them go. By having a forced ranking/culling, you somewhat alleviate the tendency of people not wanting to fire non-performing staff.

Companies should have a culture where this isn't the case. It should be encouraged to let people go with nice severance. You should be judged on your teams' output, not on how many people you manage. You should be rewarded for doing more with fewer staff. But enforcing this is very hard in a big company while enforcing a 6% cull is easy, so that's what happens.

badpun
0 replies
2h5m

There’s plenty of people who lose motivation to work hard and want to just coast while taking very high salary. Happens in professional sports teams, happens in tech.

awill
0 replies
1h39m

To play devil's advocate, the flaw in your logic is assuming that because someone passed the interview at a FAANG, they must be good.

No interview process is perfect. Companies, no matter how 'high the entry barrier' make mistakes when hiring. This is how they've decided to correct it.

Aurornis
0 replies
37m

here are industries & companies that have grown fat & lazy and could use a few annual 6% culls, but you eventually run out of fat.

I've worked on many high-performing teams where you couldn't find 6%, or 1-in-18 of people who shouldn't be there.

However, I've never worked for an entire fast growing company where I couldn't readily pick out 1-in-18 people who were clearly underperforming and everyone knew it.

Hiring is far from perfect and these companies are growing quickly. Combined with turnover, you're bringing in a large number of new developers every year. Some people are really good at Leetcode and interviewing, but don't actually like to do work at jobs, for example.

IMO, the problem comes when these arbitrary thresholds are applied at low levels like individual teams. If you take a group of 18 people and declare that 1 of them must be fired every year no matter what, it's terrible. On the other hand, if you were to look at a large department of 1000 people and went through everyone's performance closely, I don't think it would be hard to identify 60 people who weren't working out.

The other problem is that some people have become really good at gaming this system. Every time I've worked at a company that does arbitrary culling of employees, there was always a contingent of old timers who had mastered the system years ago and never found themselves up for consideration to PIP. Either they were friends with management, had some arcane knowledge that they refused to let anyone else access, or they were really good at buttering up their manager come performance review time. I can think of one guy who was always fighting with everyone and refusing to do work, but would become the sweetest, most helpful hero a couple times a year when some high profile issue came up. He'd work 16 hour days for a couple weeks, emergent triumphantly with some solution, then disappear again for another 6 months. Untouchable, yet clearly the lowest net performer on the team.

unyttigfjelltol
78 replies
6h15m

But I had a huge stock investment coming up. So there was no way I was going to rock the boat in any way, shape, or form just trying to get to this date.

So the employer has a financial inventive program to encourage people to stay in the organization long term, and some hyper-rational VP repurposes that reward as a kind of tenure cliff forcing people out just ahead of it? All the pieces are in the article, just waiting for folks to put them together.

If you're someone considering moving to a company that aggressively uses "performance management" like this ... the target of this system is you, not because you're bad at you're job but because you're new. The human toll of people in positions of trust essentially gaslighting their colleagues about their performance to confiscate special comp or satisfy the gods of analytics.... Deeply misanthropic.

miningape
69 replies
6h10m

I was thinking the same thing reading this article. In this case it seems it was pretty clearly meant to push this employee out before their stocks vest because its probably a lot cheaper to spend $100,000 hiring a new person than lose several 100's of thousands to a decent worker who has just been at the company for a while.

While atrocious its very clear math, but I hope employees keep leaving after they vest.

bsenftner
32 replies
5h36m

How Amazon's behavior here, clearly mandated as official corporate policy, is not an instant class action lawsuit demonstrates how far we are in our "late stage capitalism" and economic slaves, not free, not by half.

andybak
16 replies
5h18m

demonstrates how far we are in our "late stage capitalism" and economic slaves, not free, not by half.

I'm not sure what earlier periods of history you're comparing it to that were utopian in comparison but I am fairly certain they were pretty limited in range both geographically and temporally.

capableweb
13 replies
4h55m

If you instead move laterally and look at other "modern" countries, instead of temporally, it's easy to see how the working class and more is getting exploited in the US.

trgdr
11 replies
4h47m

Ehh if you look at other "modern" countries you see workers being paid half as much. Not to say that the US is any sort of paradise, but there are definitely tradeoffs that favor either direction.

capableweb
7 replies
4h43m

I don't think there is any value in just comparing salaries across countries, but I'm sure you already know this. Make it more interesting by add in life expectancy or something else, salary is just a number that doesn't matter much unless you start including other numbers too.

Firmwarrior
3 replies
1h56m

I'd rather work one year at Amazon than 5 years at a nice European country in a walkable city, and that's how the numbers pan out if you're saving for retirement

capableweb
2 replies
1h33m

I'm guessing you're a US-native then? Where this salary/work obsession seems a lot stronger than around here (South-West Europe).

My impression is that you work in order to do what you really want later, while we tend to focus on getting a job that pays enough to survive + bit more, but still allows us to do the things we want now, rather than later at/around retirement.

Insert story about The Businessman and The Fisherman

Firmwarrior
1 replies
1h30m

You aren't sitting on a beach playing guitar with your friends if you get a tech job in Germany, you're doing the same boring pain-in-the-ass dead-end work either way. Just with less threat of being randomly fired or mistreated, which isn't even particularly intimidating or stressful when you're sitting on an enormous nest egg

capableweb
0 replies
1h25m

Since you avoided the question, I'm guessing I was spot on :)

And I'd guarantee you that someone who worked five years for a average German company definitely has incurred less mental stress than someone working one year for Amazon, on average.

But I also recognize that it's hard to see the difference between the two cultures if you only have the experience of one of them, and the "hard working pays off" system is so heavily ingrained.

kortilla
2 replies
3h58m

This is a discussion about worker pay. Salary is the metric.

markus92
0 replies
3h51m

I'd say PPE is. Getting paid 5k to spend 4k on rent is pretty similar to getting paid 2k and spending 1k on rent (all else being equal).

capableweb
0 replies
3h3m

This is a discussion about worker pay. Salary is the metric.

Disagree, the discussion is about much more than just a metric of salaries. Even if you consider the discussion to only be about salary, doesn't it matter how much of that salary you have to spend on things like health insurance VS other places? As that'd eat from your salary (or not).

cool_dude85
1 replies
4h25m

This is true in one very specific industry, computer programming. Maybe being a doctor too but HN doesn't cater so much to that crowd. In others, wages are pretty comparable.

danaris
0 replies
4h19m

It's not even true in programming, unless your comparison point is not "the US tech sector", but specifically "Silicon Valley".

Out here in the rest of the US, tech salaries are still somewhat higher, broadly speaking, than other professions, but they're much lower than they are in SV and related west-coast areas.

And when you're talking about tech worker salaries outside the tech sector, the effect is even stronger.

bitwize
0 replies
3h19m

They're being paid half as much but they're much better off because world-class health care and education are effectively free. And if they have a job it's much harder to fire them and leave them twisting in the wind.

umanwizard
0 replies
3h51m

The U.S. is not really a “modern country”. It’s not fair to compare it to functioning Western European democracies.

suoduandao3
0 replies
4h3m

There was a brief moment in North America where almost every worker belonged to a union but employers hadn't figured out offshoring yet. The adjustment definitely was hard on American workers, but the fact that it came with a huge benefit to developing country workers is conspicuously overlooked by most of the 'late stage capitalism' narrative.

bsenftner
0 replies
4h54m

I'm not comparing this against history, this is clearly illegal behavior, yet no legal professionals will touch it because Amazon has just so much money to throw at their legal defense it is not possible to combat their clearly illegal behavior.

ballenf
11 replies
4h46m

In earlier times, they'd just fire you without any kind of PIP process.

Are you saying that PIP vs. immediate firing is worse?

jzb
3 replies
2h58m

Generally yes. Being PIP'ed or otherwise softly managed out is worse than being immediately fired.

Being fired: Happens quickly, they either give you a reason or tell you "your position has been eliminated." Sucks, but rips the Band Aid off and done is done.

PIP: I've seen this happen to good and bad employees. Bad employees - it just drags out the process and provides a lot of friction and anguish, for the manager and maybe the employee. (Depends on whether they are actually even aware they're a bad fit or not, and whether they're well-intentioned or not.)

Good employees? It's literally gaslighting people. One day they're pulled aside and told they're not performing well enough and given a PIP. The PIP usually isn't designed to help them get performance up - it's creating a paper trail to manage them out.

Suddenly (as described in the parent article) they're being hit with complaints they've never heard before. Maybe there's substance, maybe not. It's a major blow to self-esteem and it's a dragged out process. They're not even given the satisfaction of a quick firing where they can be angry and done. It's a long suffering.

And to make the managers do this stuff - it's awful. Having to lay somebody off when a company RIFs people sucks. Having to fire people usually sucks unless they've really earned it. But telling a manager they have to PIP a percentage of their team arbitrarily and participate in this gaslighting process is simply evil.

scarface_74
0 replies
2h6m

I went through the process there. The process gave me months to prepare for another job and by the time the official PIP happened, I was more or less waiting on it to get my severance.

I could have quit anytime during the process and had other opportunities waiting for me. I was offered another job before my 10 days of paid time off elapsed let alone my 3+ months severance and I survived through a vesting event.

At almost 50 years old and Amazon being my 8th job out of now nine, why would I wrap my esteem on my job? It was just my 8th time to exchange labor for money to support my addiction to food and shelter.

ghostoftiber
0 replies
2h50m

Good employees? It's literally gaslighting people. One day they're pulled aside and told they're not performing well enough and given a PIP. The PIP usually isn't designed to help them get performance up - it's creating a paper trail to manage them out.

Exactly this. The PIP process also protects the company from wrongful termination suits and oftentimes serves as evidence against paying out unemployment claims. Rightly or wrongly applied, telling employees that they're underperforming solely serves as creating a papertrail to push someone out.

euix
0 replies
2h40m

I have a colleague at Amazon who mentioned this last point as the explicit reason he planning to leave Amazon. He was (is) a people manager and every year, having to cut off a member of his team for no reason was not something he wanted to do on an ethical level. He described the process with me and in the end his solution was to give the IC a tip off that a PIP was coming and in that case that person was able to move to another team quickly enough to avoid the chopping block.

danaris
1 replies
4h22m

In some ways, yes.

Firing you immediately for bullshit reasons is something you can potentially take to court, and also make a solid case for unemployment payments due to unfair termination.

If they put you on a PIP, and then claim that you're failing to meet it, even if they're lying through their teeth, that makes it much harder to prove that their actions were unfair or illegal. Suddenly it's no longer a "person said, faceless company said;" it's "person said, faceless company had months of documented (if falsified) evidence to back up their position". Unless you are savvy enough to start documenting everything, which is a) hard to know you need to do, b) hard to know how to do effectively, and c) kind of exhausting even if you can get it right.

To a large extent, the PIP process is there to cover Amazon's ass and make sure that your firing sticks.

And all that is if you don't just get frustrated and fed up with being constantly told you're failing to meet expectations that either you are, in fact, meeting, or no actual human could ever meet.

NBJack
0 replies
3h42m

This reminds me of the big piece years ago talking about employees crying at their desks from the pressure. People joked about it, and to be fair, it wasn't that common.

Reality is, you wanted to find a conference room or the bathroom for that.

Let's not forget that in order to use said documentation legally later, you would potentially run the risk of violating company policy on confidential information disclosure.

apwell23
1 replies
3h49m

i was given the option to take 1 month PIP or take 1 month severance. I took severance but not quite sure why they offered me pip. I am guessing something do with unemployment benefits?

ghostoftiber
0 replies
2h47m

You did the correct thing. The PIP is to cover their butt that you really were a bad employee and you were not wrongfully terminated. The laws vary wildly state-to-state but generally if you're PIP'ed out you can't claim unemployment or wrongful termination.

maccard
0 replies
3h9m

My dad had a government job where the move was to enforce all contractual obligations rigorously, remove any benefits provided, and give them absolutely 0 work to do.

He had a disagreement with his manager (let's leave it at that, heh), and over the next week, his arrangement to work from a different office (the rest of his team were based in this office too, just his department's office was technically somewhere else) was removed, his flex was removed, he was taken off all projects, and told that using his computer for non-work purposes was a disciplinary offence.

He had a 90 minute each way commute, was required to be clocked in between 9:30 and 4:30 every day (not 9:31, 9:30), required to work 37.5 hours, requests for using TOIL due to commute or other issues were immediately denied, no work to do, and not being allowed to use the computer in his office. The resolution was he found someone in a different department in the city we lived in that had the exact same thing happen to them, and they negotiated a swap with each other and things got better again.

==

Point being, these processes are a combination of ass-covering, parallel construction, and outright abuse. Nobody deserves to be treated like he was (or like people are being treated in these PIP programs), it would be more humane for everyone if we did something different.

cool_dude85
0 replies
4h27m

In many jobs "in earlier times" there were for-cause clauses negotiated into contracts and you could not be fired without management proving that you had done something wrong, even after you had been through a negotiated disciplinary process.

JohnFen
0 replies
4h16m

If the PIP is intended to get the employee to quit, then yes, I think the PIP is worse.

sumtechguy
2 replies
3h40m

Late stage? This is SOP for many large companies going back decades. The tech companies are just sort of new to it and gave it a new name. Many companies in the 70s/80s/90s famously had their 10% culling every year. Microsoft called it stack ranking. This is hardly new and is fairly commonly done in many industries. The book name escapes me but the CEOs loved it about how it touted this very thing to do. Is it the 'right thing', no. But is something you should expect from companies. They are not your friend or buddy or partner, no matter what lies they tell you. They are the people who pay you to do work.

In the past 15-20 years the tech world has been sheltered from it. If you could code you could make decent money. That part is starting to stabilize as more people can do it. The supply is catching up with the demand. 'Late stage capitalism' is a catch all term for 'the parts of the economic world I think are bad'. If you ignore the curves the curves will remind you that supply and demand exist in all models.

Also lawsuits do not happen 'instantly' someone has to pay for the lawyers to make it happen. You have to make sure the law is on your side. You also have to make sure the judicial system is on your side. A class action lawsuit is not a cheap thing someone does in their spare time. Oh and if you mess up you run the risk of ruining your law practic and the political estabilisment going after you.

g-b-r
1 replies
3h21m

I did know about Microsoft (in the 90s), and I think many companies took inspiration from them; do you have older examples?

sleepybrett
0 replies
2h20m

invented at ge

iLoveOncall
18 replies
5h48m

Unless you're a director you will never come even close to $100K of stock vesting in a single event, and directors are not subject to PIPs.

So that's a nice theory you have here but it doesn't work in practice.

capableweb
7 replies
5h26m

So the person interviewed is lying then, you claim? Inflating the number?

I got to the point where they offered me a job, and I was going to quit. But I had a huge stock investment coming up. So there was no way I was going to rock the boat in any way, shape, or form just trying to get to this date.

If you walked away during the Pivot or anytime before you had your investment before it was there for you, you would lose it all. And I'm not talking a little bit of money. I'm talking: I had a couple hundred thousand dollars coming to me.

I played along, and I'm good at playing along when I have to be. So then the money is in my account. That next day, I called my manager and I told them I was resigning.
iLoveOncall
6 replies
5h7m

No, she isn't necessarily lying but just making it seem as if she would have received $200K over a single vest while it would have likely happened over at least 2 years and 4 vests.

I have £110K coming up if I look on the stock portal, but it's over the next two years, so 25K at a time, and I don't consider it as money I already have.

kortilla
0 replies
3h41m

You’re just out of touch with how much people can make in the US.

An IC software dev L6 offer I reviewed for a colleague 4 years ago was TC comprised of 180k salary and a little over $1 million of stock with a 4 year vest that Amazon backloads so you get most in the last 2 years. $200k in a single 6 month vest cycle is definitely possible in that offer depending on timing of amzn stock.

This article was from someone who had been at Amazon 6 years and who was managing people. They were HR, which obviously doesn’t comp like software, but once you’re managing a team the stock may be similar.

jeremiahbuckley
0 replies
4h1m

Good eye, and accurate original observation.

cmorgan31
0 replies
2h10m

They had direct reports in HR so you might be on the mark in terms of ladder just more in the HR camp with OP as a senior manager where they combined their bonus and vest payouts? You'd just have to be a bit above Staff to hit 200k with bonus and a single vest.

capableweb
0 replies
4h56m

Well, it seems what the interviewed person is saying is that "Day X I didn't have the money in my bank account. I waited for Day Y, and now I have \"couple hundred thousand dollars\" in my bank account", which sounds like it didn't happen over 2 years and 4 vesting occasions. But maybe it's just worded weird.

NBJack
0 replies
3h37m

IIRC, truly well performing employees there can get very good stock. Amazon hates giving out cash. For a time, even during interviews, they would brag that even Bezos himself didn't make more than about $160k in base pay annually. Stock, stock, and stock are used for incentivization, and Amazon has indeed had some very good market performance over time.

BeetleB
0 replies
1h6m

I have £110K coming up

The currency symbol is the tell. At FAANG, people get paid a lot more in the US.

A former manager of mine moved to another (non-FAANG) company and was given a $500K sign on bonus. If it vested annually over 4 years, that's over $100K each vest. Start adding annual RSUs provided, and I can see a single vesting event going over $150K.

And as others have pointed out, Amazon backloads the vesting. 40% in the 3rd year. Another 40% in the 4th year.

mattgreenrocks
4 replies
4h59m

Look at how their boss responded.

If it wasn’t about the equity, why would they be so mad? The point of the PIP is generally to remove the employee.

cpitman
2 replies
3h51m

Maybe it was that the manager was being pressured to PIP a certain percentage of people, and instead pushed back really hard to retain this person because they wanted to retain them instead. Before spending their political capital, they asked the employee if they were committed to the long haul.

In the end, they went to bat for the author and then ended up in the same place. They could have just PIP'd them with a lot less effort.

The article doesn't make the reason clear, but this seems more likely to me than vesting stock.

kortilla
1 replies
3h39m

If that were the case you wouldn’t even mention it to the person or strip them of their direct reports

mattgreenrocks
0 replies
1h14m

Yeah. I read that as the manager taking away their ability to beat the PIP under the guise of “focus.”

pierat
0 replies
3h47m

No, a PIP is about creating a culture of fear, so that management can PIP anybody with no or manufactured reasons, and control workforce with loss of job.

And it has the double advantage of 'id you leave under PIP, you lose a bunch of money'.

It's 100% about culture of fear and control.

rsynnott
2 replies
3h54m

Amazon has a weird vesting schedule (40% in the third and fourth year IIRC) and it has gone up quite a lot over the last few years. It also appears to have yearly vests. This doesn't seem implausible under those conditions.

jaktet
0 replies
1h30m

They used to have a salary cap of $165k until 1.5 years ago, I’m not sure what the cap is now but it’s significantly higher.

I’m aware of a newly hired SDE2 (~2 years ago) that was hired with a TC of $305k. While the breakdown of compensation for an SDE1 and SDE2 might differ, an SDE1 breakdown is 5% vest after 1st year with 95% comp coming from salary + signing bonus. 15% vest after 2nd year with 85% comp coming from salary + signing bonus. Then after years 3 and 4 it was 40% vest + 60% from salary. It’s a little less straightforward than this because they build in an expected ~15% stock growth price YoY as part of your expected TC.

So assuming SDE2 payout structure is same as SDE1, their compensation might look like this for a new hire where the strike price is $100 for AMZN at their date of hire.

Y1: 165K salary, 15K stock (15 RSU), $120K bonus.

Y2: 165K salary, 45K stock (45000/(1001.15) RSU), 90K bonus.

Y3: 165K salary, 135K stock (135000/(115

1.15) RSU)

Y4: 165K salary, 135K stock (135000/(132.25*1.15) RSU)

So their signing package would be like 300K TC with 15+391+1020+888 (2314) RSUs.

After year 2 or 3 stocks vest twice a year. So granted payout structure is likely much different now with higher base salaries I agree it is not implausible for non-directors to receive $100k in stock in a single vest.

iLoveOncall
0 replies
2m

I work for Amazon, vests are at least spread over two per year if not more.

jvanderbot
1 replies
4h49m

I was offered a position with near-enough 100k per quarter. With amazon, a quarter is the financial decision making resolution.

And, mine was a manager position. So, yes, I did start to learn about this pip nonsense, and was asked to identify the low performers from a team that I inherited. The team was full of bright, diligent, capable workers making real impact on our project. It was foolish.

But it happens. You legally need precedent to fire someone. Nowadays you even legally need precedent to not give someone the average raise. This kind of "precedent caching" is a natural outcome of a tightening budget and a desire to filter through workers to find the best of the best. I hate it. I'll never manage again.

throwawayamazon
0 replies
3h52m

(obvious throwaway account) I had a similar experience in Amazon, ngl the thing about "precendent caching" is real. People have to be put on PIP regardless of performance so management set crazy standards that people will fail.

rawling
16 replies
5h16m

I read through the article expecting this, but... if this is the case, it doesn't feel like they tried very hard?

I wasn't put on Pivot. My manager wanted to work with me a little bit to see if I was going to commit to the job. So they sat me down and said I could go on Pivot and leave right away, or they would work with me.

...

I played along, and I'm good at playing along when I have to be. So then the money is in my account. That next day, I called my manager and I told them I was resigning.

They let him stay long enough to find a new job and for his options to vest, and then he quit.

kudokatz
13 replies
4h52m

if this is the case, it doesn't feel like they tried very hard?

I don't think you get it. The way this stuff is done is just as described - totally blindsiding, and potentially flat-out gaslighting. There's no actual metrics or data until they fabricate a paper trail and force you out.

You don't win these things. Rather, you take your money and go elsewhere. Then turn down the subsequent job offers you get from them, using them only as leverage to juice your pay elsewhere with a competing offer ;-)

ballenf
11 replies
4h47m

But it sounds like he won? He got his $200k and found a new job before any PIP was implemented? Why would his manager have been upset if they were actually trying to force him out?

Surely HR knows how long it takes to exit someone and if they wanted to keep the $200k they would have started the process earlier?

anyoneamous
6 replies
4h19m

The manager wasn't the one doing the forcing - the overall stack-ranking system was, and the manager was just employing the required level of doublethink to convince themselves the employee was both suitable for firing and also worth trying to retain.

Obscurity4340
2 replies
2h48m

How can they be maintaining these completely antithetitical interests, like wjy do they want to arbitrarily fire the person at all if they have already evaluated that person to be worthy of retention? Why is this even on the table in the absence of any failure to meet whatever metrics?

Is it just a big power play that keeps rolling in the expectation of bottomless/infinite talenent and pepetual inflow/attrition?

anyoneamous
1 replies
59m

Is it just a big power play that keeps rolling in the expectation of bottomless/infinite talenent and pepetual inflow/attrition?

This has always been my interpretation. The "everybody is replaceable" mindset comes from Amazon retail warehouses, and bled into the rest of the company.

Obscurity4340
0 replies
18m

Even Bezos?

cornholio
1 replies
2h19m

I disagree, this is not some junior manager drinking the company cool aid. They are a middle manager with hundreds of indirect reports - in HR, no less - fully aware of what they're doing and with a metric to hit.

So they lined up potential candidates, made them the same deal and tested their level of docility and loyalty to himself. Some of the candidates demurred and they got the boot, the author played the loyalty game and then "backstabbed" his superior and screwed the stats.

hobs
0 replies
35m

So, good? The employee recognizes that the employer is just screwing around with everyone, seems like a FAFO situation; I hope Amazon has this happen endlessly.

okaramian
0 replies
2h2m

To the point here: I think people think these managers are in a position of real power. They are not. They are cogs in the wheel as are their subordinates. It's entirely possible this manager wasn't even the one doing the direct ranking, sometimes this roles up to levels beyond where the manager can give real input. Someone has to get pipped as the system demands it, it happened to land on the person in the article. The manager is then trying to get them out of it because they believe they don't actually require the pip.

So this is both a failure of the manager (it is their job to navigate the system and boost their reports during stack ranking), and also a failure of the system as a whole (this person probably shouldn't have been pipped).

I don't think it's so much doublethink as it is this manager is trying to balance competing interests in their very immediate sphere.

JohnFen
1 replies
1h22m

That doesn't sound like he won to me. It sounds like he managed to get a good consolation prize, though.

ghaff
0 replies
1h7m

Most people are probably going to eventually leave their company anyway. If they can do so more or less on their own terms, that counts as more of a win than a loss.

dtmooreiv
0 replies
1h55m

His manager was likely upset because the guy left before he was put on the PIP and so wouldn't count towards the HR VP's (and by extension his manager's) 6% goal.

1000100_1000101
0 replies
2h35m

Why would his manager have been upset if they were actually trying to force him out?

The manager made up reasons to place this person in the lowest rating, threatening w/ a PIP. Why? Perhaps to have a warning on file. Perhaps to try to persuade an even higher level of performance than what they'd previously considered excellent... who knows.

The manager being upset shows the PIP threat wasn't justified, as you noted. You don't get upset when a non-performer chooses to leave. Why would anyone continue to work under a manager that unjustly threatens them, or tries to motivate performance w/ fear? No, leaving was the right choice, even if they "won".

To me, it sounds like the manager is the one who really needs to go. Perhaps this really isn't Amazon policy at all, and this manager is being overly tyrannical and training his staff to be the same. We'll never know. On the other hand, Amazon never said what the "number of inaccuracies" were. It could very well be this tale is actually very close to policy too. Heck, it could be the actual policy exactly... zero IS a number after all.

rawling
0 replies
3h15m

I'm specifically addressing the parent comment

In this case it seems it was pretty clearly meant to push this employee out before their stocks vest

which if so it singularly failed at.

cyanydeez
1 replies
4h57m

at some point, I assume they meta game the PIP expecting employees to leave willingly.

NBJack
0 replies
3h47m

Bingo. Remember, one of the key points of a PIP is to gather documentation. When they sit you down for The Meeting, the 'evidence' is already on record, reducing your leverage should you decide to pursue them legally later for something like wrongful termination. Then, they often dangle a pittance in the form of severance pay if you go ahead and exit right away, of your own free will and volition. This gets even worse if the person is on a H1B.

It's a machine.

iLoveOncall
4 replies
5h49m

Amazon's stock vesting schedule is 5% - 15% - 40% - 40%, so you're not new anymore by the time you reach any significant number of stocks vesting.

onlyrealcuzzo
2 replies
3h49m

Convenient considering their average tenure is less than 2 years.

toiletduck
0 replies
3h33m

Given they backfill the first two years with grant value bonuses, this is irrelevant: the first two years just pay straight cash to make up those % to 100. First year is an up front payment, second is monthly payments. If anything that vest schedule retains people for those two years rather than being a way to pay less.

mmcconnell1618
0 replies
3h25m

Amazon typically offers cash bonuses during the first 2 years that bring total comp up to a similar amount in the years where 40% of stock vests. They manage towards a target compensation number. The stock vest schedule just changes the mix of cash vs. stock.

coredog64
0 replies
2h4m

The last two 40% chunks vest at 6 month intervals. Amazon’s RSU comp also vests in 6 month intervals (May and November). If you’re in year 3, you could be waiting on a vest that includes signing bonus comp and regular comp RSUs.

ghostoftiber
1 replies
2h52m

So the employer has a financial inventive program to encourage people to stay in the organization long term

That's not correct. The financial incentive program of vesting is designed to keep the cost of actually paying people down, plain and simple. If you're interviewing, I would encourage you to pretend the stock compensation doesn't exist. I've had offers of $60k actual cash with $300k stock with a five year cliff and my next question is always "what's the average tenure here?" If they look uncomfortable, I know they know it's a golden poison pill.

Consider the fact that Amazon, for instance, won't let you pay for EC2 instances in stock options at your company. They darn well know what they're doing.

eschneider
0 replies
1h16m

Do you mean a five year vesting schedule or a five year cliff before you start vesting. The former is...bad, but I don't think I've seen the latter. That's just...no, absolutely not.

secondcoming
0 replies
5h11m

I've heard ancedotal stories years ago about Amazon trying to force employees out just before their share package vests.

aestetix
71 replies
6h26m

This seems common in American companies.

I wonder how much of this is a result of lawsuit culture. For example, American companies won't tell job applicants why they get rejected, lest they get sued by the rejected candidates. And perhaps this has carried into feedback for actual employees. It sounds like the author wasn't even he was on a performance improvement plan, he had to infer it and pull it out of his manager.

Is this the general state of things in the US? In the same way people are afraid to say their (non-racist) opinions on Twitter due to groupthink and getting hit by mobs, are companies now taking this approach with their employees out of fear of being sued?

_the_inflator
17 replies
6h6m

Senior Manager here. This is common to any large entity and may only influenced by workers' rights and culture.

1. Large numbers

In large companies, you have numbers. There are 10000 individuals so to say. There is a difference between individuals and groups. The larger the group, the more HR and controlling tend to use their understanding of statistics. This is the conflict between groups and individuals. Why take care of one person? In sum, it does not pay off.

This is not my opinion, but I heard it over and over behind closed doors: Where wood is chopped, splinters must fall, and so instead of working with the individual, you have different scenarios of the cost of litigation vs. others.

2. Job Offers and Rejections - Behind the scenes

Also there are processes to be met officially. Say there is a job offer on a job portal and you apply to it. Behind the scenes, there is already the right candidate with the right profile. However, in order to get the candidate through all the controls along the process, you have to evaluate other candidates as well. In the end, HR "knows" whom to pick, and this is also a reason why a perfect job interview can mean rejection. You simply are not the chosen one.

Process met, company happy - rejected candidate falsy scrutinizes himself. Would you as a company tell the candidate: "Hey, sorry for your time, investment, interest etc. But there was not really an offer for you, we simply had to comply to a process. Have fun + bye!"? Nope.

Take this into account. There is a balance between "Not the right fit" and "Not the chosen fit".

aestetix
5 replies
5h59m

Why take care of one person? In sum, it does not pay off.

That assessment is extremely short-sighted. The reason it will pay off is because other employees will see how you treat the one person. If they see you give someone who is struggling needed support, they will know that in the future, they might get that as well. Having a stable environment full of people who trust each other will pay off far more in the future.

Also there are processes to be met officially

By "officially" do you mean legally? Because it sounds to me that a good faith law was met with a bad faith effort by that company. It wastes a candidates time, and gives false hope, while applying to the letter of the law without actually following the spirit of it. Which actually feeds into the broken legal culture of the PIPs. It also wastes HRs time, playing to make the government happy while ignoring potential workplace problems they could be addressing.

mschuster91
2 replies
5h51m

By "officially" do you mean legally?

Yes. Union contracts or in the case of public service actual law... basically, the provisions exist to prevent "backdoor deals" or at least make them really expensive.

In the end, it's all performance theatre.

pierat
1 replies
3h36m

When I worked at a public university, that's exactly how that stuff worked.

For any job on the portal, had 1 of 3 possibilities.

1. The team actually needed a person. Job is legit.

2. The team knew who they wanted, and opening the job was a formality that was legally required. Anybody other than chosen one is a no-hire. This can be spotted with very narrow skills and specific years of XP.

3. This job is a general description, but with no intent to hire anyone. The purpose here is to earmark funds so the department doesn't lose them. And since interviews are so subjective, departments can fail everyone with no effective oversight this is what's happening. Doesn't matter how good you are - nobody is hired.

_the_inflator
0 replies
2h55m

I can relate.

A very specific profile means it is crafted for a certain person.

_the_inflator
1 replies
3h1m

First of all, I side with you. Don't get me wrong, it is not that I encourage these practices, I talk about them and I fell pray to them many times when applying to other jobs as well.

That assessment is extremely short-sighted. The reason it will pay off is because other employees will see how you treat the one person.

Not really. It is about network not performance.

What is going on behind the scenes? Almost every team manager wants to keep his team. So they get at least a normal rating to prevent PIP. HR says, kick X% of the workforce. So what do you do now?

That's when magic happens or the least connected dude get kicked out.

Also: What is performance anyway? It is fairly subjective and you don't rank and rate 100+ people against each other.

Promotion on the other hand is a pyramidal system. 10 promo slots receive 100 applications. How do you decide? Whom does a promo help? In reality, the senior manager pulls the strings. And there can always be creativity in downranking someone or promote someone.

By "officially" do you mean legally?

Yes.

But again: no system is perfect. There will always be some bending.

What I wanted to say is, performance reviews are mostly and at large the only question whether you make the cut or not. This is a 50% to 50% decision. Everything else is BS. How many "10x devs" are there?

And same goes for applications: the best preparation, the best interview does never guarantee a job. If on one application 10 awesome devs apply - how do you decide?

Take cheating into account, then you will understand that jobs are a number's game.

aestetix
0 replies
1h19m

What is going on behind the scenes? Almost every team manager wants to keep his team. So they get at least a normal rating to prevent PIP. HR says, kick X% of the workforce. So what do you do now?

Hold on, is this during a layoff? What's this about ratings? Why would you need to kick X% of the workforce? Is the company having money issues? It seems that there are quite a few other things to address before you get to an individual employee's performance.

Promotion on the other hand is a pyramidal system. 10 promo slots receive 100 applications. How do you decide? Whom does a promo help? In reality, the senior manager pulls the strings. And there can always be creativity in downranking someone or promote someone.

The more I read, this is sounding like a company which is trying to fit itself into some kind of management system they read about in a book, rather than taking an existing system and adjusting it to serve their purposes. Why fire someone if there is nothing bad going on and the company has money? And why promote someone if they have not demonstrated to their manager that they are capable of filling a bigger role?

murphyslaw
2 replies
5h14m

About the job offers: at Cisco they have (or had) only 6 months to fill a "req", i.e. the permission to hire someone. If not filled by then the req got taken away.

So what you do is, you find someone, then open the req, then wait a while and hire the person you already selected.

Internal hiring websites are for show only.

saiadarsh99
1 replies
4h31m

If not filled by then the req got taken away.

I've known teams that badly need junior devs, but the req can't be approved due to a lack of the business unit's budget. Hikes, promos — all depend on the budget. Flawed.

mlac
0 replies
4h0m

I’m not sure I follow - if there is no budget to hire a junior dev, or hiring a junior dev would further lose the company money, why would a company do that?

A company can’t give promotions and hire new people if it isn’t a profitable thing to do.

DharmaPolice
1 replies
5h46m

On your second point, I've seen this in the UK public sector. Because of a commitment to advertise every job that comes up when someone went from temp to permtheir job was re-advertised and they would have to reapply.

Imagine competing against someone who was already doing that exact job and had been doing it well for two years. I had an interview like this (as the person already in-post).

"Can you give an example where you did X"

"Yes, last week - remember you were there and saw me do it."

What a waste of everyone's time.

itronitron
0 replies
4h28m

> "Yes, last week - remember you were there and saw me do it."

If that isn't already a Mitchell and Webb skit, it needs to be.

phpisthebest
0 replies
4h56m

>In large companies, you have numbers.

This is the root cause of the problem, for many reasons that average size of a company has expanded, today the market share consumed by large enterprises is higher than it as ever been, cutting out SMB where employees are often treated as humans not as a numbers

I think we will see a correction at some point, as I dont believe Companies on the scale of Amazon, Apple, Google, etc are sustainable and today are artificially supported by government regulation, at some point however that will prove to be these companies weakness

jvanderbot
0 replies
4h42m

Former Manager here.

Just to add some seasoning: I like to call this "Pip"/Pivot/Stack Rank process as "precedent caching". You can be sued for giving someone decent performance reviews and then not giving them the average raise - let alone ushering them out of the organization, passing up promotions, or re-orging them out of their job.

e40
0 replies
5h56m

I fully agree. Just want to point out that all of this is because of lawsuits. When companies were more transparent they were sued, so they became less transparent.

civilized
0 replies
5h2m

Say there is a job offer on a job portal and you apply to it. Behind the scenes, there is already the right candidate with the right profile. However, in order to get the candidate through all the controls along the process, you have to evaluate other candidates as well.

For example, companies must perform this process in order to defraud America's H-1B visa program, which is now considered a table stakes employment practice.

bsenftner
0 replies
5h31m

This right here: a "senior manager" explaining in clear language how large organizations of humans simply do not scale. We revert to "statistics" and treat people as numbers, ignore they are human, and create misery at scale, not organizational efficiency, but tyranny.

LtWorf
0 replies
3h29m

If vested stocks are used to keep people long term, theknowledge that they will never vest makes them jump job just as easily as if you never even gave them any stocks to begin with.

FirmwareBurner
17 replies
6h8m

>This seems common in American companies.

If that same American culture is all over companies worldwide now, is it still American culture anymore?

>For example, American companies won't tell job applicants why they get rejected, lest they get sued by the rejected candidates.

Same in Europe, you get ghosted or at best, you get the same bland cookie cutter politically correct copy-paste rejection massage, no matter what the actual reason is, even if you explicitly ask for detailed feedback and promise to be open minded and not sour about it.

So back to my original question, is that still an American company thing, or just a $COMPANY_THING now?

aestetix
8 replies
6h5m

It is absolutely not the same in Europe. Maybe it depends on the country. In Germany, you are expected to give honest (and sometimes brutal) feedback, but always with a way to improve in mind. But the idea of taking a company to court for something like this in Germany is laughable.

FirmwareBurner
7 replies
6h3m

>It is absolutely not the same in Europe.

It is my experience across 4 EU countries and 30+ interviews. If it doesn't match your own experience there's nothing I can do about it.

>In Germany, you are expected to give honest (and sometimes brutal) feedback, but always with a way to improve in mind.

You are expected by ... law? In which case it's a legal requirement and not an expectation. Or expected by ... candidates?

Also, the devil is in the details as German culture and language is often designed to cleverly camouflage negative feedback as neutral or positive to avoid lawsuits, so you can definitely have generic cookie cutter rejection messages that legally qualify as "honest" like for example in your Arbeitszeugnis.

How would you legally challenge that if otherwise? Do you sue the company because you feel like their feedback wasn't brutally honest as per your expectations as it was too generic and "nice sounding" and had nothing bad to say about you?

IMHO you choose a bad example as German corporate culture is not as "brutally honest" as you portray it to be, quite the opposite, it's just very good at pretending to be honest.

From my personal experience across several countries, I've noticed the more difficult it is to fire someone and the more anti-discrimination laws exist in that country, then the less honest and more generic your feedback will be, if you get any feedback at all and it's not a generic automated rejection.

aestetix
6 replies
5h40m

I chose the example I have experience with. I don't have experience with other EU countries, so I can't comment on those. I also don't have experience with massive large companies, so maybe this is a problem of scale rather than culture. Although it does seem like smaller American companies have the same problems.

FirmwareBurner
3 replies
5h32m

It's not that complicated. In no countries do companies want to spend staff time and effort and risk lability by giving tailored feedback to people they won't hire anyway. In short, it's not worth it for them, it's that simple.

Sometimes they do, but that's very rare nowadays. I think companies were more willing in the past, but all it takes is one angry rejected candidate with a chip on his shoulder and a lawyer on speed-dial, to change that company's culture on "honest feedback" forever.

It's why we can't have nice things, there will always be someone to abuse the system and take it down with him.

aestetix
2 replies
5h18m

In no countries do companies want to spend staff time and effort and risk lability by giving tailored feedback to people they won't hire anyway.

Actually, it's not that hard. Provided you have had a discussion with your team on why not to hire the candate, it's easy to send them a short summary without revealing too much information.

I should clarify, I don't mean this for every candidate. Just for those who have gotten pretty far into the process.

andsoitis
0 replies
4h25m

There is still the calculus of why bother?

There are legitimate reasons (you want rejected candidates to still have a good impression of the company, you think the feedback could help them improve and want them to interview again in the future, you want to include them in your professional network, etc.) but I think it is best if that is an intentional choice.

FirmwareBurner
0 replies
4h15m

>Actually, it's not that hard.

You underestimate how lazy some companies are when it comes to non-billable hours/tasks. The question on their end is "why bother, what's in it for us?".

>Provided you have had a discussion with your team on why not to hire the candidate, it's easy to send them a short summary without revealing too much information.

That's the problem, it's NOT easy to send feedback that's truthful yet at the same time is 100% iron clad against any potential expressions that might be interpreted as discriminatory. Engineers are not good at formulating such things and their bluntness is a liability.

Which is why engineers are left with the technical part, and the final candidate-feedback communication and rejection is left to the HR who's main job is eliminating employee/candidate liability for the company, so they usually take the route that makes their job easier and send the same generic message to everyone, especially that in many companies HR is understaffed.

orwin
0 replies
4h25m

I don't know, Valve (proton team) gave me the most complete feedback I ever received.

Frankly I was not a big steam fan, but now I'm close to defend Gabe like Tesla fans defend Musk.

Really great people, if someone from that team read this: kudos.

mk67
0 replies
5h15m

When I interviewed at IBM in Germany in the late 00s I was rejected and got crystal clear feedback on why - and that is a big American company in Germany.

KptMarchewa
7 replies
5h59m

This is absolutely not true in Europe, unless you're talking UK or a subject of an US company.

FirmwareBurner
6 replies
5h56m

Yes it's true for Europe. (big) companies' HR just ghost you or reject you with the same legally safe cookie cutter template messages. Maybe at very small companies if you only interacted with the hiring manager he might have the time and inclination to give you some personalized feedback but that's very rare.

No, not UK, just Austrian companies in Austria for example. Swedish companies in Sweden. Also German companies in Germany. In Eastern Europe too. Is that enough of a sample size for my opinion on European companies?

boffinAudio
5 replies
4h42m

Austrian resident here, checking in. I have yet to see this heinous practice in the Austrian job market, but I guess ymmv. Every single time [*] I've asked for feedback on the interview process, I've gotten it - including details for why I was not considered for a position.

Perhaps you just need to ask.

[* - except Qualcomm, I just remembered...]

FirmwareBurner
4 replies
4h36m

Oh, I have asked, and only got ghosted. Even by Austria's biggest telecom company in Vienna too ;)

90% of the time the feedback is "sorry, we can't move forward because we have better candidates in the pipeline" and asking for details leaves you ghosted.

You probably live in a different Austria. Or maybe because I'm a foreigner with dark skin :)

boffinAudio
3 replies
4h12m

Well, I live in Vienna and have never had an issue with getting good feedback on why I didn't pass an interview - except from Qualcomm, who responded "we have no comment on the interview process, we just didn't feel it was a good fit", which actually just made me feel relieved to have not passed their criteria.

Never been ghosted, either. So I dunno, our subjective experiences differ. I'm also a foreigner, but maybe our experience levels are just different.

What I have found is that Austrian companies will interview you even if they don't intend to hire anyone for the position, and that can be frustrating at times.

FirmwareBurner
2 replies
4h4m

It could also be the cultural differences between companies that are engineering driven first, versus companies that are primary sales/management/consulting driven first and the engineering part is a distant second.

And the likes of QCOM and all these international big-tech pay so much above the low Austrian market rates, that they can afford to treat candidates as disposable commodities as they have virtually unlimited applicants, so it could be a problem of scale besides the culture and liability concerns.

>What I have found is that Austrian companies will interview you even if they don't intend to hire anyone for the position

But how could you tell they weren't intending to hire anyone when interviewing you? I doubt they straight up told you that. :)

boffinAudio
1 replies
3h38m

But how could you tell they weren't intending to hire anyone when interviewing you?

I was told after the interview in two cases that they had to finish the interview process, but had a candidate already selected - and that I was 'on hold' in case they didn't accept the offer.

I'm not saying Austria isn't without its glib bureaucracies and Kafka'esque recruitment nightmares - just that they are a little more empathetic towards workers than, in my experience (Australia, USA, Japan, UK), that of other nations ..

FirmwareBurner
0 replies
3h7m

>I was told after the interview in two cases that they had to finish the interview process, but had a candidate already selected - and that I was 'on hold' in case they didn't accept the offer.

Ouch, that must hurt knowing you're just the reserve, but to be honest I wouldn't hold a grudge over this, I expect most companies in the world do this, as most candidates also do this with companies when interviewing. It's fair game and you hedge your bets.

> just that they are a little more empathetic towards workers than, in my experience (Australia, USA, Japan, UK), that of other nations ..

I have no idea what it's like in the US, Asia or Oceania, but compared to most of EU, including the UK, I haven't found any extra empathy to candidates or employees in the Austrian private sector, especially that here employment is basically at-will compared to the rest of EU so you're always an easy scapegoat to find yourself unemployed for some failing of an incompetent manager (and Austrian management is really next level Kafkaesque)

CalRobert
13 replies
6h0m

This is random but I was recently rejected for a role from a company I find very interesting - https://www.overstory.com/ - and when I asked, the engineering manager gave me clear, detailed feedback on why (I don't have experience with satellite imagery tools like STAC, I accessed dict members with x['a'] instead of x.get('a', {}), and I didn't go in to depth on my takehome assignment.).

I really appreciate it and mention them since it's rare to get such helpful feedback. Though admittedly I think their takehome time estimate was optimistic. When I was at Auth0 we started checking the commit logs on candidate repos and it was clear that people were spending MUCH longer than we were asking on takehome exercises.

FrustratedMonky
7 replies
4h48m

:x['a'] instead of x.get('a', {})

This seems like splitting hairs. Sure, maybe x.get is better, but would that be a deal breaker? Know you are just giving quick example, but this just struck a cord. Are jobs really so hard to get that employers can be that nit-picky?

kortilla
5 replies
3h22m

It’s not nit-picky because the behavior of the two is completely different when ‘a’ isn’t present.

If the assignment is dealing with dirty/partial data or implementing APIs with optional fields, [] can be a complete deal breaker.

jameshart
3 replies
3h11m

Deal-breaker?

Is there evidence that programmers who use [] simply cannot ever learn to use .get()? Once they have picked up the incorrect approach, their brains are simply broken and they can never learn that a different solution exists that is better used in certain situations?

It would obviously be risky to hire someone who uses [] if that's the case.

If not, though, it seems like it doesn't provide much of a clue as to the person's ability to perform in a technical role.

kortilla
0 replies
2h40m

Deal-breaker?

It’s a take-home test. I’m saying if the particular test called for dealing with a particular type of input and you didn’t do it, you failed. It’s that simple.

If it didn’t, then it’s a pointless nitpick and shouldn’t ever be brought up as interview feedback.

Kon-Peki
0 replies
2h21m

Learn! You aren't hiring people to learn. They must know everything they will ever need on day 1. (Forget what it says about your company - you only do things that people at other companies have been doing for years...)

I once got rejected because my solution to an interview question didn't use recursion. I had spent the previous 5 years doing embedded work on hardware where stack overflow was a real possibility - we had a real aversion to recursion if we could avoid it.

CalRobert
0 replies
2h39m

Fortunately I was in a situation where I'm not too bothered about not getting the job but admittedly it would have been nice to have this chat with them.

I am _very_ familiar with the advantages and disadvantages of both approaches and would, of course, adapt to house style, but where I am now we set up a nice pipeline in Dagster with a whole lot of boxes for assets, and at the risk of being non-technical I want the box with the bug to be the one that turns red. If I use x[] I get that. If I use x.get the red box could be three modules downstream because of a NoneType Exception.

FrustratedMonky
0 replies
1h57m

It is completely nit-picky, as others have said, both methods have pluses/minuses, so how does the interviewer know the internal preference of the hiring company? Unless the question was specifically "how would you do this lookup if you have Dirty data". Then maybe missing using a default value is something. But even then, maybe you hit an invalid value, you should fail, or if you are providing defaults then there should be some follow up on, what is a good default, how will defaults be reported out, etc....

CalRobert
0 replies
4h14m

If I've learned anything it's that a lot of the hiring process is extremely arbitrary. If someone asks "why do you want to work here?" and you say "money" you might get someone admiring your honesty or you might get someone who wants you to have a personal affinity for the company. And it can be hard to know which.

rand_r
4 replies
4h55m

Depending on your perception, x.get is either error recovery (good) or a silent failure (bad). One is not necessarily better than the other; it depends on what you want. In my experience, x[] is usually the better choice because failing fast makes debugging easier.

I hope no one is recommending x.get as a general practice, because that is pretty naive.

orwin
2 replies
4h29m

You're right, but actually...

If you're a very junior sw engineer reading this, who hasn't done a lot of python, use x.get(). Almost always, so for you, always. This doesn't apply if you're a scientist or mostly writing small scripts, but if you are doing SWE, always use x.get().

Once you've understood python you can use x[] in limited cases. Never in your unit or functional tests. I code using x[], but later on I replace a lot of them with getter (around my second refactoring, when I add type hints and tests) especially in library or code that'll be shared.

Nimitz14
0 replies
2h20m

This is terrible advice LOL.

CalRobert
0 replies
4h11m

For what it's worth, I only use x.get when having a missing key is a normal and expected part of the process. If I need to be able to expect a key to be in the dict then I'll use x[] so I can get a useful exception for debugging. Though really, this should only happen with validated inputs, and as Python adopts more type hinting dealing with this should get easier over time.

CalRobert
0 replies
4h15m

I've been around a while and I'm mentoring a junior dev, and one of the things that has come up is to fail as fast and as hard as possible. A silent failure is one of the worst things to have. And this is why I usually won't use .get on data that has presumably already been validated.

But I was already rejected so I haven't been able to explain my logic :-). It's still nice to get their feedback, though.

Funny enough, in Europe, you _should_ be able to get any written notes on you via GDPR.

antupis
9 replies
6h17m

Also if pips are constant it will just create a nasty culture which is very hard to turn back.

aestetix
8 replies
6h12m

Well it seems that PIPs are not actually improvement plans.

An honest performance improvement plan would identify key areas that can reasonably be improved, steps to improve in those areas, and a timeframe to achieve that improvement. Ideally with occasional check-ins to ensure the employee is on target for reaching the goals.

What I hear about American PIPs is that they are unrealistic or impossible goals for anyone to achieve, and presented falsely as an improvement plan because the company is too cowardly (or incompetent) to either fire the person or give actual feedback. In other words, it sounds like an extremely passive aggressive way to avoid confrontation, and also serve as a shield in an overall toxic climate where the legal system won't just tell the person with the frivolous lawsuit to go blow sand.

me_me_me
7 replies
5h47m

PIPs (at least in europe) are a way for company to prove employee was fired because they are incompetent. We tried to help employee X, see the paperwork? But they are not good enough.

Its a system to shield company from local laws and lawsuits.

Its not a sign of cowardliness or incompetence. Its cold calculation and foolproof process, that on scale protects corpo from multi-million settlements

I have only heard secondhand of two cases where pip didnt result in being fired (but cant confirm it, could have been a propaganda stories passed on by gullible)

aestetix
4 replies
5h39m

But the point is, would a similar employee who made a good faith effort be able to graduate out of the PIP? If you give an employee guardrails for success and they flounder anyways, then it seems the employee was not a good fit for the role. It says more about the employee than the process.

blitzar
2 replies
5h27m

would a similar employee who made a good faith effort be able to graduate out of the PIP

90%+ of the situations I have witnessed, extreme luck or act of god would be required to achieve the requirements. In the other 10% the PIP was an order from above that the line managers disagreed with and thus set a reasonable performance level.

I have also had the misfortune to witness one where the employee didnt realise it was all a con to fire them; they got the miracle, 10x'd their teams sales but "failed" some pointless side quest to get coffee for the boss every morning by 6am.

re-thc
1 replies
5h7m

In the other 10% the PIP was an order from above that the line managers disagreed with and thus set a reasonable performance level.

An examples on how those played out? Curious if the line managers then get punished?

blitzar
0 replies
4h53m

For the most part they looked like they worked out fine - generally it was a personal problem, people not "liking" people. The line manager gave the nudge and wink to be "extra nice" to the meglomaniac in the senior suite and after a few months cooler heads prevail, along with a documented performance.

A lot of actual real world peformance and what people actually do isnt really visible when you are a few layers up (or in a different team). Sooner or later in an organisation large enough someone is going to assume simply because they dont like someone over there, that person does nothing all day long.

If one was particularly skilled you could probably use these sorts of things to undermine upper management that is already on the ropes - but that is an advanced technique.

me_me_me
0 replies
2h5m

I would say it depends, if employee was set to be fired - there is nothing that they could do to avoid it, decision was made to downsize team, or they were assholes, had personal clashes with leaders etc.

There are probably cases where pip is used to give a good person who is slipping a kick. That was probably initiated by their manager to motivate them back on track. However, a good manager would have a serious talk with that employee, rather than use formal HR process.

So thats why (I think) pip is mostly used to get rid of people.

crote
1 replies
5h24m

Wouldn't that be extremely bad for the company?

If virtually all PIPs result in firing, wouldn't it be trivial to argue that either 1) the company is misusing PIPs as a stealth way to fire people, or 2) the company is completely incompetent when it comes to providing PIPs that actually work.

With most European labour laws, neither option is very good for the company.

me_me_me
0 replies
2h23m

Trivial, how? A corpo lawyer will tell judge they agreed with employee on improvement plan to guide and help them prevent firing. They did all they could to help them.

How will you prove that you were fired before pip was put in place?

How will you argue the whole pip system is set to fire people?

(Similarly) It is open secret politicians steal public money, why don't we just lock them up for stealing?

thereisnospork
4 replies
6h10m

PIPs exist pretty much solely to create cover for firing someone[0]. Really just an awkward beaurocratic necessity with a deceptive name.

[0] Almost all employment in the US is 'at-will' so in principle anyone is fireable for any reason that isn't in a short list of illegal discrimination (e.g. can't fire someone for being black, or for not sleeping with you). In practice having even a flimsy veneer of poor performance becomes necessary as proactive legal defense.

hef19898
2 replies
6h7m

You what's funny? When this PIP culture hits German labour laws. Then the result is basically pointless bossing, which ultimately results in, for the employer, rather expensive severance packages. Nothing funny about bossing, but funny that employers still want to force their head through a wall, instead of just offering the package they have to pay anyway from the get go.

wil421
1 replies
5h56m

Large companies just stagnant hiring in one region or another to offset risk. I’ve seen companies hire like crazy in places like the US and India but the same people have been working in the UK/EU for decade(s) without any new hires.

UK/EU companies will do the same and recoup costs by laying off regions like US/India because it’s easier.

You can easily avoid these kinds of companies who are always hiring and firing. I’ve never had to deal with a threat of a PIP.

hef19898
0 replies
5h3m

Companies hire where employees are cheaper, and where labor protections are weaker. All the time. They also are limited to hire in regions that can support their business, e.g. Poland in case of Germany. India wouldn't work for an inhouse team running order management for a German production company, but Poland might. Might because getting such an org off the ground, and running, takes considerable efforts which might not justify whatever salary savings one might have.

That being said, Amazon in Germany is more like a up-or-out place than a hire-and-fire one for white collar folks. And the blue collar personal is pretty much treated like logistics workers at other places, read not really great. Salaries tend to be higher so (accounted for region and other things).

No idea how things are on the ground in the US so, but I guess worse. Which seems to be a general thing so.

jeremiahbuckley
0 replies
3h26m

proactive legal defense

From what I understand, PIPs and documentation save money compared to going through a lawsuit. In the event of a lawsuit, the “at will” employment principle would mean that the company would almost certainly win the suit (assuming not-illegal-discrimination), but it would be expensive to go through with the suit. Comparatively, a PIP, lots of documentation, and keeping the employee around for 6 months longer is a cheaper alternative.

TBH, if AI makes a lot of legal action cheaper, this calculus might change. There’s a business product here: an AI mediator that all parties agree to use at the start of employment. Looks at all documentation at time of firing and says: “based on this, employee would average $X out of a civil suit. Company would average $Y to defend. Cut employee a check for func($X, $Y) and by cashing it employee agrees to relinquish rights to further legal action.”

toasted-subs
0 replies
5h37m

What are we not talking about 996 culture. Personally I feel like I'd rather jump off a bridge than work in toxic environments.

scarface_74
0 replies
1h58m

Even without worrying about lawsuit, it isn’t a good use of your time as interviewer to tell the candidate. It’s just like having a long conversation with someone you don’t want to go out with any more.

They will keep trying to “explain why you’re wrong”.

chadash
0 replies
4h36m

For example, American companies won't tell job applicants why they get rejected, lest they get sued by the rejected candidates

In my experience, this isn’t always true. If you ask the person who interviewed you they will often give you feedback. The issue is that often you do an interview with person x, but then get a rejection email from person y in HR. Person Y doesn’t know enough detail to give you feedback so they don’t.

I’ve also conducted hundreds of interviews. I generally don’t give feedback unless asked because a) it takes time and b) some candidates will push back and argue even though I’ve already made a decision and c) sometimes it’s just awkward. For example, a team might reject someone because they find the candidate doesn’t communicate well, but that’s awkward feedback to give someone, even if it’s useful. But if someone reaches out and asks for feedback, I usually try to schedule a five minute phone call to help them out.

astura
0 replies
4h39m

This is not common in any company I've ever worked for, fwiw.

actionfromafar
0 replies
5h57m

Common everywhere unions are weak.

M2Ys4U
0 replies
2h4m

I wonder how much of this is a result of lawsuit culture

Or a lack of union protection.

underseacables
21 replies
6h34m

Amazon seems like a really awful place to work, at the warehouse or at the corporate office. Why do people still work, and want to work, there?

zakary
9 replies
6h32m

Money is a powerful motivator

bogdanu
8 replies
6h27m

Amazon pays less than local outsourcing companies in Eastern Europe.

Faang salary my arse.

ddorian43
4 replies
6h6m

What numbers?

bogdanu
3 replies
5h17m

I haven't worked there, but I've seen salary reports online between 1.5k-2k euros for a senior, after taxes, per month.

PartiallyTyped
2 replies
4h49m

Seniors hit about 4-5k eur in Poland. Poland is far worse than Germany tbh.

bogdanu
1 replies
4h31m

On average, I would say a senior would get between 3k and 4k euros in RO, at a regular company. It depends a lot on city too. In bucharest salaries should be higher.

Obviously Amazon thinks that mortages can be paid just by flexing their employee badge.

PartiallyTyped
0 replies
1h35m

I was wrong, seniors hit 4.5k net base salary, L5s hit about 3.5k net base salary, and L4s about 2.5-2.7k net base.

lnsru
1 replies
4h47m

Romania? That’s why companies go there and other distant countries. To pay below market rate with huge press support. I experienced it first hand from Continental and Hella. If I have the same job in Germany, I will get normal salary. If I take job in eastern branch, I will get 1/3 salary. And local companies offered me 1/2. Obviously I stayed in Germany.

bogdanu
0 replies
4h36m

Yup.

hfhdjdks
0 replies
4h13m

Faang salary only exists on the US. Even the richest countries in Europe don't have those salaries for programmers (maybe if you work on finance or some niche subject).

cle
2 replies
5h56m

I worked there for 8 years (both retail and AWS) and loved it and never experienced a toxic environment. Consider that the anecdotes that are published by the media may not be representative of everyone's experiences.

wildfire
0 replies
5h7m

AWS, like every company, is really the culture+ managers.

Some managers can deflect the culture enough for you to feel "loved".

Others can't. They embody the culture. The AWS culture really is that ruthless.

Jaygles
0 replies
2h27m

How often were your team members PIP'd -> fired and do you think it was deserved each time?

satao
1 replies
6h30m

high compensation for skilled workers, lack of options for the unskilled ones, probably.

glimshe
0 replies
6h13m

This. For skilled workers, it's still a lot of money if you can't get a job at the other FAANG companies. In the few miserable years you'll be there, you can make a lot of progress towards buying/paying off a house, for instance. If you have a thick skin to not care about a PIP and just shrug off the nonsense, it might be a really good deal.

Kiro
1 replies
6h10m

The narrative on HN is almost always driven by negativity so I wouldn't presume that things posted here are representative of the actual working conditions at corporate, or exclusive to Amazon.

Here's an alternative view that popped up in my feed yesterday: https://www.youtube.com/shorts/IVdaysrIS74

hef19898
0 replies
6h3m

Of, both things can be true you know? I worked there, left for various reason, don't regret my years there and even considered going back. Why? Because most other places, and I have seen quite a few, are similar, Amazon is just up front, hobest and open about it. And, even more important, they follow their own rules, meabing as an emoloyee I can play the game as well since the rules are kind of known. Most other places, there either are no rules, or they are used totally at will by management.

I prefer honesty, even or especially, when cruel, about being stabbed in the back by axe.

pjerem
0 replies
6h14m

Sure.

But this precise story is unfortunately pretty common in any big company (worldwide).

As soon as the company starts to treat its workforce like a blob of anonymous replaceable "ressources" that you can scale up or down according to your finances, this starts to happen inevitably. Most of the time, they even manage to create enough layers in those process so that most of the people involved think they are not responsible and that they do the right thing.

You want to be able to fire thousands of employees for no reason so you have to find reasons, and all you know about them is some vague impression of their own management / team that is somehow translated into some arbitrary number and then you sort people by that. What could go wrong ?

cedws
0 replies
6h28m

The mindset of a lot of engineers working at these companies is to stay a year or two, get the bonus, put it on their CV and get out.

Of course, this kind of staff turnover is terrible for the company, but they reap what they sow.

bell-cot
0 replies
6h16m

In the warehouses...well, nobody else is hiring those kinds of headcounts. And few of the people taking those jobs are in any position to be picky.

For the high-skill stuff...I'd say that social status is a big part of it, especially for the young. "I program computers at Amazon" gets instant recognition from everyone. Vs. "I program computers at {little company that treats its employees well}" gets "who's that?".

PartiallyTyped
0 replies
6h29m

Immigration, money, CV.

intunderflow
14 replies
5h33m

My manager was super mad and asked me when I was leaving. I said two weeks.

Serious question for Americans as maybe this is cultural: They're an at-will employee, seemed to already have a new job lined up and the company seemed to have burned all goodwill with them, why not resign effective immediately?

capableweb
11 replies
5h23m

That's like a cultural quirk they have over there, where even though it's not stipulated by law, people need to stay at the place they're leaving for two weeks, no matter what, otherwise the optics are really bad, for whatever reason. But it only works one way, if you get fired you usually get fired immediately, no two weeks to find something else.

In my mind, it just looks like employees have been getting the short stick for so long that they don't even know what fair working conditions look like anymore.

aylmao
5 replies
5h15m

I had never thought of it that way, but you're right— firing is immediate but employees always feel the obligation to stick around for two weeks.

It tends to be a weird two weeks too. If you know you're quitting you're usually already preparing for it prior— taking less responsibility, finding who to hand projects to, etc. In my experience at times it's just two uncomfortable weeks of showing up and doing nothing.

regularfry
2 replies
5h4m

Assuming your last paycheck includes those two weeks, that's (almost certainly, in context) an $X,000 difference in what you walk away with. I could probably stomach hanging around for an extra fortnight even if X was quite small.

aylmao
1 replies
4h47m

I guess it depends.

Personally, if it's a job I really dislike, I don't mind losing the extra $X,000. I've discovered through the years my mental health is worth a lot more. Once you leave a high-paying job for one that pays less, or even to just take a break and earn nothing, you start thinking about these sorts of little extras as inconsequential at best.

If the next job pays more than the last one, you could say it's a net loss for the employee too, since that's an extra two weeks one could've earned more.

But if neither of those apply, it's probably worth it to hang around and get some extra cash, or just get a couple more weeks of hanging at the job with "graduation goggles" and little work stress, yeah.

regularfry
0 replies
33m

Having the end in sight is a huge factor. Two weeks of just more grind in a terrible job? No thank you. Two weeks of counting down the days until freedom? Definite maybe. But yes, NPV of the first couple of weeks of the next job might be important.

iepathos
0 replies
4h52m

yes, showing up and doing nothing and getting paid for it. imo worse deal for the company than the employee but gives company opportunity for project handoffs.

damontal
0 replies
3h57m

You may have colleagues or reports who you genuinely like and don't want to burn or over-stress by just leaving without warning. That's the way I see it. If I truly despised everyone I worked with I'd consider just leaving immediately if I had to opportunity, otherwise 2 weeks.

Also if you just leave it may be harder to get a decent reference from your colleagues for future jobs.

geraldwhen
1 replies
4h50m

I mean, it depends on what you need. If someone quit without notice, I’d still be a referral for them if they were good.

We could all be laid off at any time.

capableweb
0 replies
4h47m

I mean, it depends on what you need. If someone quit without notice, I’d still be a referral for them if they were good.

But wouldn't you claim that this is not a very common view to hold about the process of quitting, in the US? I've lost count how many times I've heard managers/executives being pissed off because an employee left without a two week notice, and they treat that happening as some sort of failure, instead of just a normal thing.

dudul
0 replies
3h42m

Of course you get let go immediately. Who wants a fired employee to linger for 2 weeks? That would be an awkward half month. Otoh, companies usually pay a minimum of 2 weeks salary.

balderdash
0 replies
3h23m

To be fair the employee is getting paid for those two weeks (and as others have noted it’s a pretty easy two weeks)

OnACoffeeBreak
0 replies
4h1m

Oftentimes companies that lay employees off (i.e. fire them) offer a severance package where the company continues to pay your salary and offer some benefits for a period of time after you no longer work for them. Just like the two-week notice, it is not mandatory where I live in the US. I just wanted to highlight that a company paying severance as a reciprocal perk to the employee giving a two-week notice.

Of course, severance is not universal, but, in my experience in the tech sector, having survived five lay offs at three companies and having been laid off once myself, it has been the case.

karaterobot
0 replies
1h18m

I've put in two weeks notice a couple times. It's polite. It's not loyalty to the company, it's loyalty to my colleagues, and the opportunity to close out a chapter of my life with finality. It lets me say goodbye to people on my team, finish up projects which, for personal pride, I want to leave in a good place, and document things I've done for the people who will pick up my work. I could care less how it affects the company, but to the extent that I care about my own work, I don't want to just abandon it. The reality is that, if other people don't give two weeks notice, I understand, and I'm not mad at them. And sure, the company would not afford their employees the same respect, but then I don't expect them to behave with decency. I know how it works. But, it feels like the right thing to do for me.

fusslo
0 replies
4h9m

You can, and I have, but it's customary for 2 weeks so there is time for finishing tasks, writing docs, performing knowledge dumps, etc. I've left a toxic job effective immediately. But, if it's an "ok" job that I'm leaving, giving 2 weeks is a good way to keep a positive relationship. I've left just for more money, or to have a shorter commute. In which case, I'd like to keep a positive relationship with those companies in case I ever want to go back. Not giving 2 weeks is a red flag for our HR friends

Also, as an employee, those two weeks are easy-street. Leaving early and long lunches are the norm.

pixelmonkey
7 replies
4h15m

Many years ago, when I worked in high finance, it was common knowledge that 3-5% of the staff would be fired every 1-2 years, all at once. This created a lot of tension every time rumours swirled that the "culling" was coming up. But, when you were fired, you were simply given a phone call, out of the blue one day, told to come to an office, and then offered a severance package based on your years of service, and escorted out of the building. At the end of one of those days, everyone not called breathed a sigh of relief. (And some who were not called, but didn't really want to stay either, secretly wished they were called.)

As cold-hearted as this practice is, it seems downright humane vs putting 3-5% of staff on a PIP or "Pivot" or whatever, and forcing managers and staff to play a weird charade (akin to psychological torture) that this has something to do with individual performance rather than systematic payroll cost control at the corporate finance level.

djha-skin
3 replies
3h42m

It's about liability management I think. The company can show a judge that "they did all they can" while like the same time gathering a paper trail on the employee.

underdeserver
2 replies
2h31m

In the US, at least, you don't have to show a judge anything.

lmz
0 replies
2h3m

Unless the employee sues you, which is discouraged by practices like these.

PeterisP
0 replies
7m

Doesn't it depend on the state?

francisofascii
1 replies
3h23m

If you are put on a PIP, at least you have some time to start looking for a new job. The takeaway seems to be, one on a PIP, put all your effort into finding the next job rather than trying to keep your current one.

segmondy
0 replies
47m

if you don't pass the PIP, you often get blacklisted and won't ever get hired again. so if you get another job and quit, say good bye. If the new company you work for get's acquired, you will be let go and won't be integrated back into the fold.

kobalsky
0 replies
1h5m

and forcing managers and staff to play a weird charade (akin to psychological torture)

Psychological torture is there by design and not as a side effect.

I've been working closely with Amazon sellers for more than a decade, when I first heard how they stressed out employees I thought it fit the image that we had from our end, as sellers, perfectly.

I've come to suspect that Amazon has behavioral scientists and psycologists working on how to build the most threatening way possible to communicate, to stress sellers out as much as they can, to have them broken at their feet.

They will send emails like "Action required: your listings have been deactivated", for simple stuff that require a couple of clicks to fix, and the problem is that it's not like the story of the kid who cried wolf, sellers are terrified when they receive those emails. Sometimes 20-30 families depend on that business and an email like that could mean everyone is out of a job.

That is just an example, this strategy is applied in such a consistent manner through their communications that it puts it beyond doubt that it's done on purpose.

And please, don't be heartless to say, that's what you get when you your company depends on a big corp. I've seen that thrown around here when so many can get their lives turned upside down by Google or Apple too.

VoidWhisperer
7 replies
5h36m

This has probably already been said, but places that mandate that X% of people need to be put on performance improvement plans are not great. This can force managers (or HR, depends on who decides the PIP) to put otherwise good engineers or staff on PIP when they are perfectly fine employees - they may not be 10x, perfect, and can just be doing what they need to do to do their jobs, but they still aren't doing anything wrong and end up on a PIP because the company is forcing them to put atleast some percentage of people on it each year

jeremiahbuckley
1 replies
3h51m

And don’t you end up with hire-to-fire practices as a result of this? Hire a lame employee just so they can be the one on the chopping block; preserving your actual valuable team members?

eschneider
0 replies
1h8m

Yeah, but why do that when you can hire someone good, get good work out of them, then toss them on the chopping block, preserving your 'actual' valuable team members?

eenell
1 replies
3h31m

"Radical Candor" calls it rocks & rock stars. You need steady, reliable people, who are happy excelling in their current position (rocks) just as much as you need highly motivated people looking to work up the ladder into leadership positions (rock stars).

paganel
0 replies
2h24m

You need steady, reliable people, who are happy excelling in their current position (rocks)

Exactly, there was no winning at the early 2000s Real Madrid full of rock stars (Zidane, the original Ronaldo, Figo, Beckham etc) until a rock like Makelele came around in the midfield. I'm surprised that the business luminaries have stopped seeing this basic fact, maybe it's because of the monopoly/oligopoly positions where they've managed to put themselves in and which makes them impervious to how badly their teams are run.

bellgrove
1 replies
5h10m

I completely agree. Plus, part of Amazon's candidate evaluation is to consider whether they are (or clearly have potential to be) better than 50% of your peers, as part of the hiring bar. Between that and stack-ranking/forced-attrition, even previously high-performing employees can one day find themselves on the chopping block.

kudokatz
0 replies
4h49m

tl;dr: "You can't raise the bar if you can't pick the bar raisers. "

https://news.ycombinator.com/item?id=21729619#21732841

soco
0 replies
2h10m

In some countries it's even illegal. But since when did this stop (US) management from trying it.

xivzgrev
6 replies
2h0m

Why does anyone choose to work at Amazon?

Given all the stories of PIP, it sounds like a not great place to work

Go to other fang, or other tech. Lots of companies that pay just as well.

Amazon would be my last choice - my job search is going awful, gotten rejected from most big tech companies, and I have well paying Amazon and a long tail of little shit companies that don’t pay that great (think of the equity!!)

tpolm
0 replies
31m

Money

torton
0 replies
1h38m

Immigration support.

Decent salary.

A big name on a resume that can be leveraged into a better, well paying job.

Remember, people who are content don’t leave reviews. I worked with Amazon a lot over the years. There are people there who have been there for a decade+. It wouldn’t happen if they were treated abysmally.

strikelaserclaw
0 replies
1h23m

Not everyone is talented enough to have their pick of jobs to choose from. A lot of people take what they can get within their constraints.

digitalsushi
0 replies
1h27m

I've never worked there and never tried to work there ... I dont consider myself anywhere good enough to even try

I have the impression that if you can survive for 4 years, you get some very lucrative wealth building stock options. But I also believe that most people don't actually make it all the way to the end. Kind of like a winning lotto card you get for standing in a boiling shower for an hour

delecti
0 replies
1h33m

Most of my time there was pretty good, even given the fact I got put on a PIP at one point, which I realistically deserved (lazy kid right out of college). I graduated from the PIP and stayed another couple years, and by the end had paid off a substantial pile of student loans.

One thing I liked was that Amazon puts up less of an act that everyone is one big family. I knew they saw me as a "human resource", and could behave accordingly. It was only when the stress started to follow me home that I got out, only sticking around longer than that to take advantage of the great health insurance for a big procedure.

cmrdporcupine
0 replies
47m

When I was at Google, I talked to people who have worked at both.

The general gist of it was: while one got treated better at Google, you got more done -- and had more freedom to choose how to do it -- at Amazon. So depending on the team, potentially higher job satisfaction.

I don't know if that's still the case. Personally if I'm going to sell my soul and work on stuff which isn't my personal passion, it's going to go to the highest and best bidder... but I will admit after 10 years at Google, the slow pace and boredom got to me enough that I quit. Maybe I would not have done that if I'd felt more emotional attachment and productivity in my work, and maybe a place like Amazon could have provided that. But I've heard too many dark tales. (I sure miss that level of money.)

scarface_74
6 replies
2h21m

My perspective:

I was your everyday ordinary CRUD developer in 2020 with leading a few projects under my belt at mostly unknown companies who had two years of AWS experience and was 46 years old.

A recruiter from Amazon Retail reached out to me on LinkedIn about interviewing for a software engineering position.

At 46 years old there were a number of problems I saw with that “opportunity”:

- I hadn’t done a real coding interview ever and had no desire to spend a few months “grinding leetcode”

- I had no desire to have the thought of moving from my nice big house in the burbs of Atlanta that I just had built in 2016 to move to Seattle “after Covid lifted”

- I had no desire to uproot my life to work at Amazon knowing their reputation both from reading online and seeing what one of my best friends went through working in the finance department.

But we kept talking and she suggested I apply for a role at AWS Professional Services it would be fully remote and more inline with my experience.

I said sure why not? I got the job knowing from day one it wasn’t going to be a long term thing.

Long story short, I went in with a plan. It was my 8th job out of college and my sixth since 2008.

https://news.ycombinator.com/item?id=37969302

I made my money, got PIPed 3 years later, got a nice severance package and had a job in 3 weeks. Yes it pays about 20% less in total comp. But the lack of stress is well worth it.

If I had known things were going to turn out like they did:

https://news.ycombinator.com/item?id=37963988

I still would have worked for Amazon. It was just my 8th job out of nine and another method to exchange labor for money to support my addiction to food and shelter. Nothing more nothing less.

francisofascii
3 replies
1h56m

Yep, Assuming you will be fired eventually and will have to fall back to a normal CRUD job is the right play when taking these high pressure, high salary roles. Any idea why you were PIPed after 3 years?

scarface_74
2 replies
1h27m

I was peripherally involved in a project that was going sideways and I was an easy target. In hindsight, while the reason for me to put “on focus”, I honestly admit was maybe 70% my fault. I could have handled a horrible customer better.

On the other hand, the PIP itself was a setup. During the focus period, I met all of the criteria and had perfect CSAT scores on two customer projects I led (Professional Services) and the projects were both done on time, on budget and met requirements

https://news.ycombinator.com/item?id=37963737

Honestly, I didn’t look at the reasons why I was put on PIP on the remedies to stay until after I had another job. I didn’t even realize it was part of the paperwork.

As soon as my manager starting discussing them, I interrupted them and asked how much was my severance. After they told me 40K+ and paid out vacation, I asked where do I sign?

I knew someone would hire me. By the time the conversation came up, I already had a side contract with a former manager/CTO waiting in the wings for $135/hour. I also knew the director of a major non tech company who was willing to create a position paying more in cash than I was making in all at Amazon to lead the cloud transition and architecture.

We had worked together at AWS and he was the one that suggested I wait for the PIP. I ended up not taking his offer because I didn’t want the stress of the job even though I would have loved working with him again.

My compensation now is somewhere on the high side between CRUD developer and BigTech software dev. I can easily go up after a couple of years if I care too.

I’m working full time at a consulting company because I really don’t want the hassle of going independent.

rvba
1 replies
1h9m

Were you close to vest your stock options?

scarface_74
0 replies
36m

My next vest would have been this month. My severance amount was more than my 6 month 20% vest.

I was still on my initial 5/15/40/40 initial offer.

For people who don’t know, Amazon’s offers are based on total compensation target with a schedule of:

- year 1 - base + large prorated signing bonus + 5% vest

- year 2 - base + smaller signing bonus + 15% base

- year 3 and 4 - 20% vest every six months + base.

I had two vesting period left.

jejeyyy77
0 replies
33m

lol yeah, I'm not even willing to commute 30 mins to a local office let alone relocate. Maybe for a mid 7 figure pay day.

dennis_jeeves2
0 replies
5m

So no leetcode if you join AWS Professional Services?

bratbag
6 replies
5h17m

So stepping back from the unreliable narrator of a person living through this with ptsd:

-person is suffering mental health issues due to strain of job.

-persons performance drops rapidly without warning as a result.

-boss takes workload off them without putting them on a pip process, to give them time to work through their issues.

-person quits right after stocks vest which upsets boss who put extra effort into helping them

-person gives interview to justify their behaviour

civilized
1 replies
5h8m

It's a bit peculiar to cite PTSD to discredit everything a person says except the things that reflect poorly on themselves. I'm not sure there's any mental disorder that causes that pattern of misstatements?

curiousgal
0 replies
5h6m

Narcissism.

wavemode
0 replies
4h45m

If it were some random company, I'd say your scenario is plausible. But with Amazon, I happen to know that everything written in this article is 100% accurate to their real PIP process.

pavel_lishin
0 replies
3h41m

-person quits right after stocks vest which upsets boss who put extra effort into helping them

That's one reading, but unless we assume that OP is straight up lying in their description of events, the boss was lying to them about whether they were on a PIP or not, and had given them no indication that their performance was flagging until suddenly doing this to them.

It doesn't sound to me like the boss put in extra effort.

curiousgal
0 replies
5h7m

This!

People often forget that corporations are just a group of individuals at their core. If every one is as shitty as a human being as the person giving the interview, no wonder Amazon is so horrible.

aylmao
0 replies
5h2m

Even from this perspective I don't think the employee is in the wrong.

If a job gives you mental strain, especially if it is affecting your performance, IMO the right thing to do is to quit. I'm not surprised the boss was disappointed, but I do think they should've seen it coming.

I've been in situations where a job evidently isn't for me anymore, albeit in a seemingly healthier environment— my boss and I talked openly about the team no longer being a fit for me for weeks if not months prior.

I was evidently not working at my full potential too, and when I told my boss I was quitting, they told me what date I should officially submit my resignation so that I'd still get my latest bonus. It was all very amicable and objective.

vasco
5 replies
5h31m

If in a PIP you can actually improve the thing in question, then the PIP is useless and your manager failed to communicate it to you properly.

In all other cases a PIP is not passable. Nobody becomes a significantly better engineer in 2 months if they haven't in their career so far, with the only new factor in the 2 months being "now you have extra pressure and a clock ticking".

ochronus
4 replies
3h42m

I disagree, having been on both sides of PIPs. Not all PIP reasons are about not being a certain level of engineer. Sometimes it's about behaviors or the lack of them. In some cases, the forcing function of a strict timeline with high stakes attached is what people need. Usually not, but sometimes yes. Anyway, it's a tool that's to be used as a last resort, 99% of performance cases should have a much lighter solution before they escalate.

vasco
3 replies
2h20m

If you told them clearly about the behaviors and you need to start a PIP, I assume you took a few weeks to tell them and waited at least a few more weeks until you started the PIP, and if the behavior kept going for all this time, again, I can't see how the PIP will help anything other than being "this is what we do before we fire someone".

ochronus
1 replies
2h3m

The PIP does two important things:

1. Raises the stakes

2. Involves a 3rd party (yes, yes, we can argue that HR is not your friend, etc.), which _can_ help with the trust (it's not just you & me anymore, you not knowing how I twist my story of you)

I get all the skepticism. I simply have different experience.

vasco
0 replies
1h10m

Yes I agree it does does 2 things, but remember my argument was to qualify that in the cases I mentioned I didn't think a PIP was passable. It doesn't mean you don't still have to do it, and yes, I guess in some extreme cases this raising of the stakes could be the thing that finally makes it "click" for the person that this is important. I just have seen enough PIPs and their pass-rates over a few years that I doubt them as a practical tool to actually get people to pass it. If that was the point companies wouldn't come up with a process with such a low pass-rate and would always be working to tweak the PIP process to increase pass-rates. Of course you might have different experience than this and I'll probably also change my mind if I see different outcomes in other contexts later on in life.

throitallaway
0 replies
2h12m

Yes, in most cases PIPs are an ass covering and serve as a form of documentation.

kinduff
5 replies
4h16m

So its okay doing the evil thing for a while to several professionals, but when it was OPs turn, then its a no-go?

francisofascii
1 replies
3h6m

Reminds me of the bank robbery scene in "The Dark knight", in which every "clown" robber is supposed to kill the previous robber to increase the share, and each robber doesn't realize they could fall prey to the same fate.

PoignardAzur
0 replies
2h42m

(Nitpick: the second one does realize, he just gets killed anyway.)

bryanlarsen
1 replies
2h6m

If he was OK doing the evil thing, he wouldn't have gotten PTSD doing it.

dudul
0 replies
1h8m

What he claims is PTSD - unless medically diagnosed its just BS.

jeremyjh
0 replies
4h14m

I never thought the face-eating leopard would eat MY face !!

intunderflow
5 replies
5h35m

I've heard so many terrible stories about working at Amazon that I'm not sure I would ever work there, both in the media and from friends who were severely mistreated.

It's a shame, because some of the tech they work on (like S3) is super interesting and high scale, but I do not want to acquire a mental health crisis from work.

morkalork
2 replies
5h6m

I'm morbidly curious, like if I knew I had a solid job waiting for after and didn't have to stress over it going sideways. They'd probably smell my non-seriousness a mile away though and never hire me.

randerson
0 replies
48m

You'd come across as relaxed and confident, and probably stand a better chance of being hired as a result.

matheusmoreira
0 replies
22m

That's just leverage. Nothing non-serious about it. No reason to sacrifice one's life for a corporation when you have better options. They generally don't want people like that, they want people who will sacrifice. People without options.

hiAndrewQuinn
1 replies
4h22m

That's the draw for me. Now that I've adequately licked my wounds from a life where I just never quite had the stability I needed (and got that stability too ofc), I now really want to work for Amazon just to see how hard I can push myself. I've told my wife the current plan is, once she has her degree finished, I'm going to crowbar my way into one of their software engineering departments by any means necessary.

zug_zug
0 replies
11m

Seems like a weird way to push yourself.

Like what if it turns out you join a team that ranks you more based on politics/caste/luck than any sort of talent or motivation and you just feel trapped in a weird game?

wyldfire
4 replies
3h39m

That next day, I called my manager and I told them I was resigning. They blew a gasket — absolutely blew a gasket

I don't understand how someone could be responsible for a policy that puts people's livelihood at risk under the headline of "just business things" and not expect the same treatment from their employees. "sorry boss - just looking out for my shareholder: me"

datadrivenangel
1 replies
1h49m

I once had a manager at a temp-to-hire job spend the first 10 minutes of my resignation call swearing angrily about the situation. He clarified that it wasn't anger at me specifically, but it was an impressive fit. Some people don't react well to failure.

yoyohello13
0 replies
1h18m

I feel like having so little control over your emotions should be an instant rejection from any management position. Swearing angrily in any professional setting is just ridiculous.

gangstead
0 replies
1h1m

The manager was probably mad because they wasted a PIP on someone else. From other accounts here I've seen that if your manager gets any inkling that you are leaving they will throw a PIP on you to meet their quota.

allenp
0 replies
1h52m

I'm genuinely curious about this - my best guess is there may be some measurement on the manager's employee retention numbers or similar that would make the manager look bad to have an employee quit.

rgblambda
4 replies
3h45m

there were no warning signs. There was no trail of communication saying, "You are underperforming."

I don't know about the U.S but in many countries, I imagine this would be a valid justification to reject a PIP. Take it to an employment tribunal and say: "There was no indication that I was performing anything other than as expected until I was handed a PIP".

wyldfire
2 replies
3h37m

This appeal process was handled by the employee themselves. so they probably had an idea of how effective appeals were.

And look, I'm not going to say you're going to ever find this somewhere, locked down in words. But the idea is, if you're putting somebody in Pivot, you make that so damn hard that they don't get out.
rgblambda
1 replies
3h31m

That sounds like an internal corporate appeals process, which is as rigged as an East German court. I'm talking about an external state affiliated employment ombudsman.

wyldfire
0 replies
2h40m

Yeah for the most part in the US there's very little legal protections in the code that state authorities can use to vindicate an employee. I think the only protections are things like age, sexual, racial discrimination. The PIP itself is designed to gather evidence that the company has a cause to rebut any claim of illegal discrimination. But if you don't start out with one of those claims, it's moot to disprove the cause.

I could be wrong - some more progressive states may have more protections than this. And certainly folks who are employed under collective bargaining agreements have more protections. That wouldn't apply at Amazon, though.

nness
0 replies
3h23m

That was my first reading — in every country I've worked (that is not the U.S.), the burden of proof on the employer is very high. Which is not to say that organisations can't find their own ways to fire staff that align with the regulatory environment in which they operate — just, it's very hard for this kind of U.S-style ultra-capitalistic culture to develop.

I largely think that is a good thing. Employers have a disproportionate power over the employees, and having to go through the hurdles to fire a few troublesome employees is well worth the protections afforded to everyone else.

gumballindie
4 replies
5h32m

The mindset is that you can always find new factory floor operators to push buttons on keyboards and operate ci/cd pipeline interfaces. Software "engineering" is the new factory work. To be automated soon so y'all can be freed to work on important things.

aylmao
3 replies
4h57m

Software "engineering" is the new factory work.

I always found interesting how this has always been true, but a lot of people seemed to not notice, behind the high-pay and benefits of past. Software engineering has always been just labour. Relatively scarce labour, but we were never "in control".

intelVISA
0 replies
4h33m

Unless you own the company you are never "in control".

hotpotamus
0 replies
4h11m

I’ve been telling people on this forum for years that when Jeff Bezos looks down at them from on high (literally from space at one point), he sees them as barely differentiated units of labor. The talk about passion and innovation quickly struck me as just another part of a system to keep employees from thinking too hard about what the job really entails.

gumballindie
0 replies
4h28m

This truth got blurred by "solving hard problems" and "rock star developer" mantras. I'm sorry but plumbing APIs and building react interfaces is neither of the two. It's all about churning out features (or parts as they used to be called in old days of manufacturing). Even the agile methodologies used are essentially factory floor practices adapted to operating keyboards. The only way to ever be in control is to own a business.

risfriend
3 replies
5h22m

I'm a manager and have been forced to apply similar PIP process to my team and it is truly horrible when the folks are forcefully put in the lowest performance just to satisfy the projected yearly budget. The 2-3 month improvement process is hogwash and hardly anyone survives it, PIP means they're 90% going to be axed.

rgblambda
2 replies
3h38m

I wonder if fired employees could take a class action lawsuit against these types of procedures. If acceptable performance is altered relative to how many people need to be let go, and there is data showing that few survive the PIP (Employers claim that the intended effect is to help the employee improve performance) then surely that's evidence that the so called Performance Improvement Plan is a sham.

badRNG
1 replies
36m

There's no grounds for a lawsuit, not in the states. They can legally fire you for nearly any reason or for no reason whatsoever. All PIPs do is help the company fend off claims that the employee was fired for an illegal reason (e.g., for being a member of a protected class, retaliation, etc.)

lowbloodsugar
0 replies
5m

PIPs would do that if the process was valid, but as pointed out, they are not. So if they defend against a claim of racism, sexism, castism, or ableism, with “but PIP!”, then it helps if we can show that PIPs are bullshit.

pc86
3 replies
2h17m

If you walked away during the Pivot or anytime before you had your investment before it was there for you, you would lose it all. And I'm not talking a little bit of money. I'm talking: I had a couple hundred thousand dollars coming to me.

What exactly are people in HR doing to warrant getting over $200k in stock grants? Even spread over an entire vesting schedule (and it's not, it's just the final vest) that's ludicrous for the work they do.

throitallaway
1 replies
2h15m

Laying off lots of people isn't fun?

pc86
0 replies
1h56m

Neither is laying concrete but those guys aren't getting a quarter million in stock every 4 years, despite having a more positive effect on the economy.

TrackerFF
0 replies
1h20m

I'm gonna be the devils advocate here:

If someone in HR can save a company hundreds of thousands, if not millions of dollars by removing underperforming workers, and replacing them with better workers, shouldn't that warrant some bonus?

In the same way that if some engineer discovers a bug that is costing the company a lot of money, and fixing it, should also get a bonus?

nemo44x
2 replies
4h8m

Although I think mandatory rankings and assuming the bottom x% should be exited isn’t great approach, I also don’t think it’s a company or managers job to coach you into being a productive employee.

Yes, they should have direct feedback but overall you are expected to be a professional. This means you are accountable for your work - you do what you say you will. That you express concern early and not late in the process. That you deliver quality outputs that your peers respect. That you assimilate to team culture and participate it and that you are a net positive to morale - your team wants to work with you.

Managers lay out expectations but they aren’t babysitters. Not all managers are good of course. A good one should be able to nudge you back on course and build a rapport, but they can’t be expected to make you a professional.

nine_zeros
1 replies
1h12m

I know you are getting downvoted but the real question is: What is a manager's job? If it is not to code, not to understand systems, not to design, not to coach, not to help the team - what is it exactly?

nemo44x
0 replies
36m

"It depends". A managers job is to understand the business and what the strategy and ultimate goals of the business are and to direct their organization in such a way that contributes to this. This means staffing, equipping, training a team and then ensuring that the best possible objectives are being met that contribute to the larger organizational objectives. To ensure their cog is functioning optimally. That their KPIs are being hit effectively and that they make sense.

They should ensure the right code is being written and that it's of high quality and know who is contributing what. They should design and use metrics to measure this. They should nurture, yes, but they aren't a parent. But yes they should identify when a team member is coming up short and help them get on track but the contributor needs to come equipped with the basic skills - which is the managers responsibility to judge during hiring. To be sure, a manager who tends to have trouble with low performing contributors they've hired usually shows the managers is ineffective at hiring.

ftyhbhyjnjk
2 replies
3h35m

The problem with people in HR is that they are highly disconnected from the people who actually build stuff, and are also highly arrogant.

nness
0 replies
3h14m

It's naive to think that these decisions are made by HR, and not, your organistion's leadership — your building stuff set by the leadership, and the HR team are executing policy as set by the leadership.

dudul
0 replies
3h17m

100% of all the departments they seem to be the ones who have the least amount of clue about the business, the product, etc.

At my current company we had a massive, make-it-or-break-it deliverable for the spring. It was literally all departments coming together for a whole year and trying to get this thing done on time.

All, but HR. All HR cared about was to make sure managers would pester their report to put their 3 annual goals in [random HR system] before [random day in March]. HR like to see people as interchangeable cogs but that's because that's what they are themselves.

fourseventy
2 replies
4h35m

Wtf is Pivot

tariksbl
0 replies
4h18m

can i get a pivot tshirt

emeril
0 replies
3h38m

it's pretty helpful in excel!

bilekas
2 replies
6h6m

I will probably get some slack for this, but not ever usage of a PIP is necessarily a bad thing..

The example above and large companies in general do seem to use it as a firing tool or at least pretence.

From experience we had one developer on our team who was gradually just showing less and less interest and quality of work was dropping so much so it was effecting the rest of the team.

I wasn't involved but he was put on a PIP that was quite well layed out and measurable. After the process he was better than before. I can't put it down to the PIP only of course, but as he said it was a way for him to focus on what was wrong and get back into being consistent.

Super rare I'm sure, but just thought I'd at least five one good example of its use case.

iLoveOncall
0 replies
5h42m

I work at Amazon and you're right that PIPs are not an issue. But having a certain percentage of people that you HAVE to PIP is.

It simply doesn't make any sense. You can have a team of only high performers and your manager will tell you to fire someone, and if you don't do it it will be you.

blitzar
0 replies
5h19m

The "scheme" as a general HR tool was designed to work like this, was likelky deployed successfully like this. Then someone (I am just going to assume they had a Harvard MBA) realised that it could also be used to save on costly dismissals.

Redundancies are / have gone the same direction as well.

rubyissimo
1 replies
3h27m

The problem isn't so much the actual culling. The problem is the tax it puts on everyone for the rest of the year to self-promote and make sure they don't get caught accidentally.

If you put your head down and do great work, you just run the risk of getting out-politic'd, so you've got to do that too. But that makes the political players spend more time on it to make sure they're still ahead of the part time politicians. And it's an arms race of spending time making yourself look good instead of doing work.

bluecheese452
0 replies
2h39m

The problem is this is on purpose. Those at the top are good at the political game so they make the game all about politics.

richardwhiuk
1 replies
4h50m

This would probably be illegal in the UK.

intunderflow
0 replies
4h43m

In the UK you can be fired for any or no reason, except a specifically illegal reason, until you have 2 years of service. It's like at-will employment but with a notice period.

https://www.gov.uk/dismissal/what-to-do-if-youre-dismissed#:...

mparnisari
1 replies
1h56m

Do managers get PIPed too? I've only ever seen regular devs get PIPed

dtmooreiv
0 replies
1h12m

Yes, managers do. This article is about a manager who got PIPed. From the article, "So my manager took away all my direct reports, and shoved me into a small box, and said you could do this and try to work yourself out of it."

kobieps
1 replies
4h19m

I've never seen a PIP actually work in practice.

capableweb
0 replies
4h16m

No? I've seen it work countless of times, employees either getting fired and the PIP is cited as the reason why, or the PIP process is so toiling on the employee that they quit by themselves.

Seems to work exactly for the purpose it was created, to force out employees one way or another.

kgbcia
1 replies
4h52m

I think this is why some companies fail. So much internal politics, no time to fight the competition.

s09dfhks
0 replies
3h53m

What competition

baggachipz
1 replies
2h19m

PIP Plan

ATM Machine

PIN Number

Is there a term for these sorts of things?

M2Ys4U
0 replies
1h59m

RAS Syndrome.

(Redundant Acronym Syndrome)

https://en.wikipedia.org/wiki/RAS_syndrome

RCitronsBroker
1 replies
6h1m

this person should have left it at shafting Amazon with their soon vesting stock options, I’m all for that. But this account just feels disingenuous

anonymousDan
0 replies
4h35m

In what way is it 'shafting' Amazon to leave with stock options you have already earned and are perfectly entitled to? Personally I find it very useful information to know the real implications of Amazon's PIP process, as I'm sure would many other less savvy/experienced employees for whom getting fired despite being perfectly capable must be a very difficult experience.

xyzelement
0 replies
2m

I never worked at Amazon, but I did work at other companies known for toughness and "places you can get fired from" - most notably Bridgewater (from where I did get fired...)

These places are not for everyone, but there are very good reasons why people consciously join a place with an "elevated risk of a PIP."

Most notably, these places execute very well. Amazon is crushing it in vastly unrelated fields from Retail to Cloud. That seems to suggest that their philosophy on performance is more helpful vs hurtful to them in contrast to what others do. Doesn't mean it's perfect, but that perhaps the imperfections are worth it.

Since no system is perfect, a place has to err on the side of letting good people go to ensure bad people don't stay, vs letting bad people stay to ensure good people don't get let go. Amazon is coming out on the side of that balance they believe with justification works for them.

As an employee, there's risk both ways. If you want to grow your skills and comp, your best bet is a place that errs towards strength. It might be worth the small risk of being a strong performer who is let go, to be surrounded by strong performers.

On the flip side, if you are really worried about underperforming and getting fired, Amazon is probably fine with you self-selecting to not apply.

Personally, I took the risk of working at Bridgewater. While I did eventually get fired, those couple of years made me for sure a stronger performer (and person overall) so I am grateful for it. It was the right call but not for everyone.

xvector
0 replies
6h19m

I'd rather not work at all than work for that complete disaster of a corporate environment. The corpo speak in Callahan's note at the end is simply infuriating. Don't know how these people can lie and mislead with a straight face and sleep at night.

uptownfunk
0 replies
50m

It’s a terrible place to work but not for the reasons people think.

Being green and fresh is priceless, you can take on any challenge because you don’t yet know the reality of it, and once you get in it, your only way is out, which can be really powerful if put to the right uses.

Amazon puts a good price on that to juice the best years of your life.

Please don’t squander your best years to go from L4 -> L5 or L6 -> L7

Play and win at a different game.

The prizes are way better.

toasted-subs
0 replies
6h26m

Not surprised, the point being to squeeze you out of everything. The point being to basically put you in prison until you can retire and die.

tareqak
0 replies
7h2m

The Former And Current Employees (FACE) of Amazon

https://sites.google.com/site/thefaceofamazon

stevage
0 replies
4h25m

I don't really understand how someone can work in HR at a place like Amazon for so long and then claim to be surprised that Amazon is actually very evil.

Or that we are somehow supposed to feel sympathetic for someone who has profited to the tune of many hundreds of thousands of dollars perpetuating this soul-crushing machine. No.

someonehere
0 replies
2h22m

The Blind app seems to discuss this quite often in the Amazon employee posts that go up. If anyone wants more context and conversation about this topic. I’ve never considered Amazon a place to go after reading some of those posts.

rkagerer
0 replies
10m

There's barely any detail in that article.

reportgunner
0 replies
5h31m

Person working for ruthless corporation finds out that the corporation they are working for is ruthless.

rcarmo
0 replies
6h28m

This completely tracks with regards to some folk I’ve interviewed recently. But then again it’s not an Amazon-specific thing (the process and targets, even if they seem to be a lot more aggressive than what I’ve experienced and talked about with peers in other companies).

paganel
0 replies
2h36m

You had visa-sponsored employees who, once we Pivoted them and moved them out, no longer were authorized to work in the United States.

One of the main reasons I staid out of working in the US, maybe it's just sour grapes at this point (as I'm already in my early 40s that train has long passed) but seeing as how I would have basically been considered just a modern work slave it makes me think that I made the right choice. Also, all the best to the poor people affected by this insanity, I'm sure that they deserved much better.

onlyrealcuzzo
0 replies
3h45m

We should normalize tech companies vesting monthly.

Everything else is a scam to pretend like you have good wages when you really don't.

I get at startups - there's some artificial need to keep the number of people on the cap table low. I'm not sure why one of the cap lines can't be "EMPLOYEE EQUITY" which is a company (like a VC company) where the shares are distributed by that company to the employees in accordance with their contracts...

This is a problem that could definitely be solved, but like most "problems" - it's working as intended - to give employers the optionality to clawback your equity if it ever really does become worth a ton and they don't like you.

notjoemama
0 replies
43m

I’m going to rant for a sec…

Glad I’m not smart enough, nor care to put the work in, to pass a FAANG interview. I’ll stick to stupid crud land tyvm. This PIP behavior is just one more reason I consider their employment a kind of abuse. I’m human and I refuse to be compromised so easily. Pathetic (to me).

Closest I got was an interview at what I’ll call a molar company (want to be FAANG). I asked the HR screener if the technical code interview was based on real world code or just puzzles (I was going to walk if it’s just puzzle code, not good at fake stuff, haven’t practiced, and I wouldn’t be a good fit if that’s what they are looking for). She assured me the eng lead doing the interview used real code. So I call in, get on camera, where they used a coding interview website and it was a small sample with no context. It may have been from their code base but it was scrubbed and meant nothing to me. I asked for context but he said i don’t need it. I asked if i could change integer types to dates but he said no. Oh, and I was recorded but wasn’t told about that until I called in. So I was pretty pissed because I’m staring at a damn puzzle but this guy thinks the whole setup is a-ok. Well, fine. It might be. For them. I felt like I was lied to them provided no concession. So I hummed and hawed with no intention of solving his puzzle. I made him stick out the whole hour. I even explained at one point I wouldn’t write code like that because multiple conditions and multiple code paths converge on 7 lines. I explained the conditional logic was hidden and it would be better if it were more explicit, not just so it’s readable but because simplifying it by expanding the conditions makes it modifiable, supportable, and testable. Nope. I was told it was Ruby and it’s a Ruby thing to reduce logic in fewer lines of code. Yeah I get it. Inventing a complex trick makes you feel smart. I’m so sorry life is so boring to you.

I’m certain I looked like a fool to him. I don’t care. He had mannerisms that screamed “on the spectrum”. I think that’s fine…until smart people are put in charge and never get an ego check. Leading means leading people, not writing code more complicated than everyone else.

I’m obviously still salty about the whole thing. There’s another situation with people from a much larger software company came in and took a big dump at one of the smaller software companies I worked at. At this point I just don’t trust corporatized anything anymore. I think they’re liars. I think they chew up and spit people out. I think they put profit over humanity. I also think I need to go for a walk. Sincere apologies if I’ve offended anyone. Guess I just needed to get that off my chest. I do hope you have a good day.

nickd2001
0 replies
5h53m

I once had a kind, capable and hard-working boss, who hinted that a few years previously he'd been on a PIP due to being out of his depth in the role, and had managed to claw his way out of it. While I was in his team, he got a, IMHO, well deserved promotion. To my mind, the company basically mistreated him, made him wait years longer than he should to get the promotion. The reason he probably couldn't was lack of formal academic qualifications to job hop with, and possibly risk averse because his wife had walked out and left him with 2 kids. Its seems to me in this case, a bunch of game-playing which helps nobody. Also other people will have noticed how this guy was treated, and responded with the amount of "loyalty" that that employer deserved back.

ngalaiko
0 replies
6h26m

6% target for people to leave sounds very much to me like inflation targeting [1] modern economies use. i wonder if the reasoning is similar

[1]: https://en.wikipedia.org/wiki/Inflation_targeting

neilv
0 replies
1h48m

This looks like raw material for quotes that would be sprinkled throughout a normal piece of journalism.

Why was this person talking to BI (instead of, say, the NYT or a major metro area news org)? And why did BI publish this sometimes unclear monologue, rather than do more journalism?

(Did BI not want to allocate resources to do a proper piece? Did the source talk to multiple news outlets, and BI wanted to be the first to publish anything at all from it? Did the source insist that BI do this as a condition, and BI didn't tell them to take a hike?)

mparnisari
0 replies
2h30m

Ahhh of course, Pips! Mass layoffs in disguise, no severance, additional trauma! It's 3 for the price of 1! Best deal in town.

mensetmanusman
0 replies
1h50m

This is a carry on from Welch capitalism which puts management at a combative pose against employees.

jwsteigerwalt
0 replies
4h51m

I’m not seeing a victim here. They resigned and got a new job (where they hopefully fit better) and their stock vested.

giantg2
0 replies
2h59m

I mean, HR is disgusting in general. You're basically a double agent. The companies tell employees that HR is there to help them, but HR is only there to help the company.

from-nibly
0 replies
3h17m

I'm sorry, but this is why FAANG are such trash companies that can't achieve anything of substance. Their employees are too busy playing games to get anything done. This practice is like setting up a museum with priceless artifacts and explicitly saying to the night watchman "if you can get away with stealing from us you can have it, also you're probably going to get fired next quarter"

In any normal sized business this would be an absolute disaster. FAANG has to spend like triple on talent for people to be ok with this nonsense. Why not just treat people like people?

euix
0 replies
2h46m

It's all about the money, the writer himself mentioned he had 100k's of stock that would vest. When you get into the 100k range of windfalls, people will do all sorts of things, even people you have known for years. That's why sometimes you only see people's true nature when their parents die and estate settlement comes into the picture.

If you don't want to deal with this kind of stuff, don't allow the almighty dollar to control your life.

dboreham
0 replies
1h39m

When you take a job with a large company (and potentially smaller companies too) you are not joining The Sisterhood of the Traveling Pants, you're a character in The Hunger Games.

datacruncher01
0 replies
47m

Stack ranking biggest flaw is that it results in managers gaming the system by over hiring to create strategic buffer ftes they can drop if they need to. Which leads to a reoccurring need to use stack ranking and more over hiring.

bsuvc
0 replies
3h7m

This reason for "hire to fire".

Incentives are weird.

bandrami
0 replies
5h58m

Pretty much like clockwork when the company I'm at gets large enough to have an HR "department" that does more than process payroll, I'm making calls and doing interviews. It's never worth it. When the headcount gets over Dunbar's number I don't have a place there.

aylmao
0 replies
5h19m

I still wonder about what happened to all the people that went through that process. How did it impact their life? I think it leads to a lot of mental-health issues.

IMO this is a key issue with this system. The company evidently only cares about the employee as long as they're employees, and can dispose them and forget about them, like they'd dispose any other leftover resource.

But evidently said people are still around. If every company adopted a system like this, in theory it'd be great for the economy. It's capitalism, and you're getting rid of the people who sell you the least effective labour in an easily scalable way.

In practice, all these companies are pumping out a lot of stress, and it's thus no surprise the USA is notoriously burdened by mental health issues when compared to other high-income countries [1].

[1] https://www.commonwealthfund.org/publications/issue-briefs/2....

amznburn
0 replies
1h44m

I personally enjoy the number of times Amazon's PR has to call out the tens of thousands of complaints from tech and non-tech employees as "not representative of the experience of the vast majority of our employees."

The other employees are too scared to speak up, else lose their job. Or, they are sociopaths.

H8crilA
0 replies
4h26m

I do wonder if it would be easier if, say, 3% of people were simply fired each year, perhaps with a 1-3 month notice. It would save the pointless back and forth effort, you wouldn't have to pretend it's about improvement, and the fired people could work on their next steps immediately.

(this is orthogonal to the decision to always fire some percentage - I am merely discussing a different implementation of the same policy, not discussing the merits of the policy)